Loading Profile...
Dell supplies used parts with previous owner's personal info for new Mini Inspiron 9 netbook
I bought a new mini insprion 9 which lasted as long as it takes to set up the new xp account details. The, blue screen of death appeared a few minutes later. After reboot, the message said it couldn't find the operating system. Two technicians dropped by. The first replaced the motherboard - which didn't resolve the issue. The second replaced the SSD - which still hasn't fixed the problem. What is interesting is that the SSD is obviously second hand as it still has the previous owners personal info on it. So, I still have a broken "new" mini9 with second hands parts installed by Dell. See video http://cli.gs/6T28zm
I’m frustrated, mad
1
person has this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?I feel your pain and want to gather people to take some action. I have had a recurring problem with my ( Dell XPS2010, $2000 unit) for the last year... problems started two months after I purchased it. 4 motherboards later they have refused me a replacement computer as of today. I am now building my case to take it to the courts. possibly even class action, so pass my email on to anyone who is interested. These companies need to be held accountable for their products. please reply to fmd@knology.net
