how many drunk chimpanzees does it take to build a DELL?
I am trying to run internet business. in 7 months 3 broken hard drives, I demanded new Vostro 1700 (took almost a month to get) It came with no driver TRY RUNNING A BUSINESS WITH MACHINE LIKE THIS Customer service is a joke. I am paying $70 per month and cannot use computer ALL MY E-MAILS & VOICE MAILS ARE IGNORED
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Inappropriate?RUNTSKIN,
Sorry to hear about your frustration. Maybe I can help. When you say it came with no driver, do you mean there are no drivers installed, or is there a specific driver problem? -
Thank you Bill, I recieved your e-mil and replied but it came back..."failed permanently 550 550-5 1.1 Talk abut frustration Now what do I do ? I doubt you want this whole nasty story posted. Do you have another e-mail? -
I do not think I sent you an email. I am sorry, but I am not sure what you mean by "it came back." -
Bill, thank you so much for your persistence. Your comment was forwarded to me e-mail. But it would not let me reply back. This is a long story, I will try to shorten it.... Since January I have had 3 hard drives go bad. The DELL techs that came to install said my serge protector is more than enough & I am not doing anything wrong. after I had the last installed I could not load anything ...I demanded a new Vostro 1700. When I signed up with DELL financial, they lied to me and said that no problem would take more than 3 business days. Almost 1 MONTH later I recieved a new Vostro I am trying to run an internet business. Try doing that without a computer.....When the new Vostro arrived, I still could not load anything, not even my DELL 1320c printer. (try running a business without a printer) I complained, Emailed, called thch support 2 times. STILL, I could not load anything FINALLY, I did some reading and figured out how to do my own diagnostic...THE RESULT; error code 0F00137B msg;CDRW-4 drive media is missing or blank. I called DELL again (now I have lost my temper) and instead of taking my word for it and getting to fixing my problem, the tech kept me on the phone for 3 hours before she finally came to she same conclusion. (3 hours of my life I will never get back) I do not trust her judgement, it seems all the phone techs I have talked to are not helping me as they should..(7 months of problems prove this) She says I need another hard drive. I am counting on you Bill, you look like you have a friendly face and with your persistence you must care AND YOU MUST LOVE TO SOLVE PROBLEMS What is really going on here. The last tech I talked to tried to load the software to run my printer from the DELL website (this took about 1 hour of time) No matter what we did I could not download this and I still cannot use my printer, The only application I can do is internet. I NEED TO LOAD AND DOWNLOAD MY PICTURES AND PRODUCTS TO MAKE A LIVING ....MY business will soon be bankrupt. for 7 months I can sell very litte, but my business bills (including DELL business account go on) I have not had a reliable computer but DELL will not adjust my bill, and I do not trust their judgement on this problem either. If you like solving problems as much as I hope you do this should be a challenge...Thanks for listening -
Inappropriate?My name is Jesse and I work for the Dell Community Outreach, I first would like to apologize for your inconveniences with Dell. What driver or drivers are you needing for your system? Let me know and I will help you resolve your issues and get you back up and running.
Jesse -
Thank you Jesse, I recieved your e-mail and tried to replybut it failed ...550 550-5 1.1 was the code I really need help, is there any way ,does anyone know how to fix my e-mail??thanks again HELP !!! -
Inappropriate?The race is on! Bill's in the lead.
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Inappropriate?Hi, Runtskin.
If you could email me your service tag, I will have a look at your case notes and see what I can do. Thanks for your patience.
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