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Lemonade, please....help me. I bought an XPS 630i.....
XPS 630i with Vista. Lemon. Don't buy one. Better yet, don't buy a Dell AND pay for 24/7 4years of support. If it isn't a hardware problem, they won't do anything other than update, system restore, CRUD, they even wanted to Google and download ccleaner to check and clean the registery on my one month old XPS 630i. Talk about a nightmare.....
I’m frustrated
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Inappropriate?Hello,
My name is Christopher (DELL-Chris_M), and I work with Dell's Online Community Outreach program in our corporate headquarters here in Round Rock, Texas. My job is to work as a Liaison between Dell and outside internet communities in issues dealing with Desktop computers. Please check this site for help with this issue.
* What is the technical problem?
* List all the software and/or hardware changes made to the system BEFORE this issue arose. List all the troubleshooting steps you have taken.
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This solves the problem
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Chris - windrider57 here. The technical problem is not hardware related according to XPS support; as far as software added/changed - only added a licensed office student edition and itunes. My problems with this computer started the day I fired it up - before this software was added. Thanks for your time. -
Inappropriate?Forget the System Restore. Have you considered loading the operating system clean? That is what I did with my XPS 630.
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Inappropriate?I gotta say, it's only been 2 week since I had mine and it's an amazing machine. I was just looking for a way to physically clean/maintain my xps but I will keep your problems in mind over the next few months... I know how quick a machine can go to hell and if this is one of 'em... dell, I swear! :-P
I’m hesistant to trust prebuilds
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