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My 65W power cord no longer works. It does not show up as plugged in.
My power cord is a tiny bit frayed, but it has always worked like that. I have only had it for about 9-10 months. It is a Dell 65W AC Adapter. Now it won't charge the battery, and it doesn't show up as being plugged in. It is frayed right near the top of the cord, by where it plugs in to the computer. (My laptop is a Vostro 1510). The large white cord is intact, but some tiny silver wires are broken. I have tried restarting the computer, plugging it into different outlets, and pulling out the cord and plugging it back in. I have no idea how it got frayed either. Is it still under warranty, and can it be fixed?
I’m sad
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Inappropriate?If you've only had your computer 9-10 months it should still be under warranty. If so you really need to contact tech support while you still can. Lots of people are having similar problems, but it seems to be a system problem, not a cord problem. If yours is frayed it may well be the cord. Anyway, I've been cross posting this to several related forums...I also have a Vostro, so maybe this will be relevant to you. (My power cord is intact BTW, and I have a 90W Dell adapter, but the symptoms are exactly the same as what you're experiencing.) FYI...
I am having the exact same problem on my five month old Vostro 1710. On this model anyway, it is NOT a motherboard problem. I'm still under warranty, so Dell sent a tech out to replace the motherboard and the power adapter. Brand new power adapter didn't solve the problem, so he went on to change out the motherboard. But once he got the system apart, he could see that the port where the adapter plugs in is NOT even part of the motherboard. It's connected to the plastic chassis underneath, by a couple of tiny plastic pieces, which had broken. Without those pieces to hold it in place, the port was loose and couldn't make a good connection anymore.
This is 100% a design flaw IMO...it doesn't take much to break those little plastic pieces. In my case, five months of normal usage (plugging and unplugging the power adapter once or twice a day) was enough to break the plastic and render the port inoperable.
My point being...this is NOT necessarily a motherboard problem, even though tech support seems to think it is.
I’m annoyed
