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Why is my power adapter recognised but not charging?
Hi. I have a Dell Inspiron 1520 that's about a year old. The power adaptor is plugged in but the battery icon says I only have 7% because the adaptor is recognised but not charging. The message says "plugged in, not charging". What is wrong and how do I fix this??
I’m anxious
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Inappropriate?Hi, Nicole.
Sorry to hear about the frustration. There are a couple of things to try. First, simply reseat the battery. Take it out and put it back in. See if the symtoms change at all. If not, then we should probably ship a replacement ac adapter and see what happens. You may also have a battery that needs replacing, which carries only a 1 year warranty, regardless of your full system warranty. Since it's a year old, as you said, hopefully it's just under a year if the battery needs to be replaced. If you want to email me your service tag and current shipping address, I will have a look at your warranty to see what options we have.
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I have the D-530, and the green light is not lit on the power adaptor, what could be the problem? -
Have tried all these, nothing works. Replaced battery, worked 1 time then dead, nothing. Heard it is a problem between the ac jack and Mother board. Can u help?
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Inappropriate?I think resetting the battery has worked. I've plugged it into a different outlet as well and all okay now. Thanks for your help =)
I’m happy
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Inappropriate?Glad to help.
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Inappropriate?this happens on our Inspiron 1420, too. Unplugging the power and plugging it again usually solves it. -
Inappropriate?My old adapter stopped to work today. I got an new Targus (universal) for my Dell Studio 1535. After I plugged in, the battery icon said not charging. After I use my laptop for several hour, I found the battery actually was charged!!!
I guess there are something wrong with charging signal. As someone said there are date line in the charging cord! Maybe he is correct!
So you can try to use your adapter for several hour, then unplug it. If the laptop can work for another hour, then only the battery charge icon does not work with the new adapter.
Hope this would help you!
Meng -
Inappropriate?I have tried two adapters and still the same issue....battery not charging.Called the customer care and get bored by listening the same phrase " ALl our represenatives are busy..." for around an hour and no one there still to answer,,
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Inappropriate?I have a inspiron 1525 with the same problem,I went and bought a new dell power cord and a new dell battery and I am still having the same problem.Plugged in ,but not charging.Can you help me.
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Inappropriate?I'm having similar problems with 1545 that's .less than a year old, should still be covered by everything but I don't know what to do to sort it all out?
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Inappropriate?I have a similar problem, I have a dell 1525 that's almost 2 years old. I bought a new dell battery but the highest charge has been 54%. However, now it's sometimes shows charging but it remains at 0% but most of the time it shows plugged in, not charging
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Inappropriate?I have the same problem. Dell 1521. Approx 2 yrs old. Bought new battery. Still will not charge. Charged 1 time then nothing. Shows plugged in at all times. Have read some comments on other boards that say there is a problem between the mother board and the ac jack. Does anyone know how to fix this?
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Inappropriate?Same problem over the last year with E1705.
System states that battery is charging, but battery does not charge!
It seems that something is happening to cause the power adapter to not provide enough power to charge the battery, but provide enough to run the system...
I have been through 4 power adapters in the last year. A new adapter fixes the problem for a few months. Dell OEM, and Ebay compatible adapters seem to last the same amount of time. The last one that I bought i upgraded the wattage to a PA-15, with150W and it seemed to last a few months longer.
But now, same problem again! Time for another adapter!!!
I wish I could isolate the cause of this...
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