Only SOME tasks are visible to other users

If I understand Swati's reply, I am totally surprised, perhaps even appalled by it. Assigning a task to "anyone" so that everyone can see the entire task list defeats the purpose of being able to id who is responsible for a task. As far as I am concerned, this is a serious flaw in the design of the system. I just ran into it tonight. Having to cc every team member on every task so that everyone can see the entire project plan is way too INEFFICIENT. How can any professional do their part of a project if they can't see the context of how their task fits into other tasks and how their deadlines relate to other deadlines. Somewhere there needs to be an option that lets the project lead decide which team members can have the ability to see the entire project plan---their tasks and other team member's tasks and which team members only get to see their tasks. In my organization, any team member would have the option of viewing the entire project plan

This is still not ideal, but one thing that might be easier to implement is to allow "anyone" in the cc field.

Any updates on this?

I understand that functionality. The problem we are having is that when we re-assign a task, we have to:
1. remove the person from the cc: line
2. assign the task to them
3. add the person who it was originally assigned to BACK to the cc:

It's the removing and adding action that is creating easy user errors. Can't there be a function that allows Regular Users to see ALL the tasks in their project (without making them a Super User and having to CC: them EVERY SINGLE TIME?).

This is really a problem for my organisation (perhaps to the extent that we'd end our transition on to deskaway, and move to a competitor's product).

Ours users really need to be able to see (and comment) on tasks that have been assigned to other users - partly because we value collaboration and partly because they need to see the other tasks in a task list to truly understand what their role is.

It's too cumbersome to cc everyone in all the tasks we've assigned so far, and I don't want to have to train all userse to cc everyone is future.

For now are work around is to make every user a super-user, which is obviously problematic. A few potential solutions:

1. (I think this would be best) - make all tasks visible to all regular users on a project, unless they are flagged to be visible only to specific users.
2. Add a new class of user, between regular and super, that can view all tasks on a project he's been assigned to.
3. Add a 'Give this user permission to view all tasks in projects they are assigned to' flag to users.
4. Add a per-project or per-account setting that allows all users in a project to view all tasks in that project.

Please please find a solution to this - I'm very happy with deskaway and don't want to have to go elswhere.

Thanks, Sal. I'm glad to hear that and would be happy to beta test.

Any solution to this issue? Is there a way to have one more type of user? Someone that can have read only access to the entire project, and read/write to the tasks assigned to them?? As more of our clients use the system, this type of functionality is critical.

It seems like the simple solution, functionality-wise, is to select users to have the same permissions as a project lead (if that functionality exists, then you just have to make it available as a selection for all users).