Get Satisfaction uses Javascript and cookies.

You'll need to enable Javascript and cookies to log-in and participate.

Know any helpful people?
Email this to a friend
- Your Name:
- Your Email:
- Email to: Enter up to 5 email addresses separated by commas
- Add an optional message
- Optional Message:
  Character limit of 1000 characters
- Or cancel
Twitter this
Share on Facebook
Get a short URL

Share it on these other sites

1 reply made

2 people participating

1 employee helping

Products & Services

Dexrex Extensions

This topic is tagged

Related topics in dexrex

sms doesn't archive

my SMS stopped archiving. it only archives certain phone numbers and not the others. how do i fix this problem?

Reply to this problem

1 person has this problem

I have this problem, too! Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.

Create a customer community for your own organization

Plans starting at $19/month

EMPLOYEE

Remove Inappropriate?
Delete or Edit for 15 minutes

Dan, Official Rep, replied on December 29, 2008 23:18

Hey Charles,

Can you send in a debug log? With that we can get a better idea on what is going on. To send a log to to the Dexrex App > Click the blackberry button > advanced options > view debug log. Once we have the log I will let you know what the deal is and how we will be/are working to fix it.

Cheers,

Dan
DexrexLLC

this solves the problem

Add a comment This solves the problem Mark as a company solution

Reply to charles' problem

(Some HTML allowed)

Attach-an-image