Why does Directv have a computer call me every month about my bill instead of a human?
Why does Directv have a computer call me every month about my bill instead of a human? I've never paid a bill late, and my $80+ a month should be able to pay for friendly staff... Computer calls are tacky and do not help build a relationship. Would you consider dumping this computer calling system that doesn't provide any useful or helpful info?
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Inappropriate?Usually the automated calls arrive when you are past due, I know from personal experience. So I guess it's better a robot calling to remind you that for your services just to get shut off.
I’m unconcerned
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