Contact form hangs after submission

Edit Subject

hmm... I notice the hanging too. We are working on the fix.

It looks like you have a second plugin that is conflicting with our plugin. Your "Cforms" plugin seems to be the problem. Can you try disabling it, and let us know if that corrects the form? We can ts from there.

I disabled Cforms, same issue exists.

@Jeremy we were wrong, it's not cforms. We think your wordpress (or possibly a plugin) is either preventing or is confused with what the actual URL is for your blog. Most wordpress blogs will redirect the user to the true wordpress root. This includes non-www to www urls. Let me explain what is weird that we're seeing.

if we go to: http://newgearharthomes.com/ (no www) it 301 redirects to include the www: http://www.newgearharthomes.com/

but if we go to a listing url: http://newgearharthomes.com/idx/mls-1... it doesn't 301 redirect to include the www.

If we go to your wp-admin url non-www: http://newgearharthomes.com/wp-admin it keeps us on non-www, but if we go WITH www: http://www.newgearharthomes.com/wp-admin it fwds us to non-www.

You'll also notice the URL in the top left of on either admin/login page DOES have a www.

And finally, the reason why this is screwing up the forms: your wordpress is telling our servers that the "root" of your site is non-www or: http://newgearharthomes.com/ so we have the forms set to submit to non-www. The problem is that those forms are ajax, so if you are on a www link like: http://www.newgearharthomes.com/idx/m... the form is set to submit to non-www which doesn't work (it's called cross frame scripting). BUT the forms DO work if you go to the URL non-www: http://newgearharthomes.com/idx/mls-1... because the forms and the browser are pointed at the "same" domain name.

Confusing, I know.

Essentially, we think you've got some kind of redirect or misconfiguration going on somewhere that needs to be sorted out. This may be something configured in wordpress admin, or possibly something that's configured on the server (like an .htaccess file). Do you have any clue/idea what this could possibly be?

Wow, thanks for all the help & info. It was my site, and the first thing I checked was settings/general settings and looked at the blog and wordpress url's entered. The wordpress url didn't have the 'www' included, I added it and the forms now work correctly. I can't believe it was such an easy fix, I feel a little dumb. Thanks for all your help, even tho it wasn't your plugin that caused the problem.