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Dopplr never seem to respond to messages
I've contacted you several times through the Dopplr website 'feedback' link - about places I'd like added, technical problems, etc. Of about 10 messages, I've only ever had one reply. Even an automated response in future would be nice, just to know you're listening, because while I now know I can contact you on here anyone else who contacts you through the feedback link just feels like their message goes into a big black hole and gets ignored :-(
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Inappropriate?Hi Guy
Thanks very much for getting in touch. Sorry to hear that we've been a source of frustration to you. We really are listening! We do our best to respond to messages, but know that it's an area we can improve on - and you'll be pleased to know that we're actively working on getting better at it.
Thanks
Celia
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