Hi. My 1st half personal travel report came with no past trips, although I was encouraged to load them into Dopplr
Hi. My 1st half personal travel report came with no past trips, although I was encouraged to load them into Dopplr
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Hi again Matias,
Sorry, it was my bad, I didn't understand the problem was in the feed. Yes indeed, there are unimported trips from your feed. You can go to /account/sources page and manually import the missing trips into Dopplr.
We're sorry the auto-import didn't work and these trips didn't get included in your report (and the report won't get updated even if you add the trips manually).
Best,
Peike
the Dopplr team
I’m glad to help.
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Inappropriate?Hi Matias,
Thanks for your message, and apologies for not getting back to you earlier. Only the trips added to Dopplr before July 1st were included in the report. Did you add the trips before this deadline?
Best,
Peike
the Dopplr team
I’m glad to help.
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Yes, I did. I added the trip way earlier, via Google Calendar integration.
Matías -
Inappropriate?Hi again,
This sounds strange. We'll look into this and get back to you when know some more.
Best,
Peike
the Dopplr team -
Inappropriate?Hi Matias,
We can't see any problems in your report. You had two trips in the first half of the year, and they both are in the report. I'll send you the link to you report to your personal email address.
Best,
Peike
the Dopplr team -
Inappropriate?I think you missed the point. You failed to add past trips, that's why you're only seeing two. Please, check the calendar feed (that's how I added trips), you'll see that there aren't only two.
I’m frustrated
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Inappropriate?Hi again Matias,
Sorry, it was my bad, I didn't understand the problem was in the feed. Yes indeed, there are unimported trips from your feed. You can go to /account/sources page and manually import the missing trips into Dopplr.
We're sorry the auto-import didn't work and these trips didn't get included in your report (and the report won't get updated even if you add the trips manually).
Best,
Peike
the Dopplr team
I’m glad to help.
The company says
this answers the question
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