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Billed wrong plan and charged for overage charges that don't exist.
Why am I being billed for professional plan with overage, when I changed to personal plan in January and have not used the service since?
I’m very upset by this.
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Inappropriate?Chris - hope you are well - if you haven't reached out to support already, please do so at contact+urgent@dropio.com -- the behavior is obviously strange... it is possible that the plan names got messed up -- sorry for the trouble and we will certainly sort you
EMPLOYEE
