Miscellaneous drop page issues
Not sure if these notes have been posted recently. On Drop pages, some changes to an image aren't reflected until the browser page is refreshed. For example, rotate an image, and after the progress animation the image isn't rotated. Rename the asset, the original filename still appears in the tooltip. Refresh the page and it's all OK. This was with IE7, haven't tried with Drop.io yet and it will be fine if this issue is unique to the older browser.
I also note there are delays in page loading, probably due to chat being updated. If we're not using chat for a page can we disable it? (Sorry if I missed a flag.)
Finally, the chat doesn't report file name changes. Omission or intentional?
I also note there are delays in page loading, probably due to chat being updated. If we're not using chat for a page can we disable it? (Sorry if I missed a flag.)
Finally, the chat doesn't report file name changes. Omission or intentional?
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Inappropriate?Hey Starbuck,
We've made some improvements to tighten up the real-time aspects of drop behavior so those issues should be fine now. The chat layer is present on all drop pages and can't be disabled. You can disable guests' ability to chat, however, from the drop's admin options.
About the chat message, we didn't include every event in an attempt to keep it a little less cluttered.
Best,
Peter F.
drop.io
The company says
this answers the question
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Inappropriate?Thanks Peter - I'll add a couple related notes here:
- I have a drop page up in blog view. I emailed a note to the drop and as expected, it "magically" appeared attached to another note. The two notes were flagged as "Today". I emailed another note a few minutes later, but the drop marked that as tomorrow's "Thursday" date. I switched to chronological view, then back, and all notes were grouped as "Wednesday", rather than "Today". The drop is set for timezone PST but I since it's now after midnight GMT I'm guessing email timestamps aren't accounting for the drop's timezone when they're first received.
- Again on the drop page, I have the chat section up, where I entered my name to replace GuestNNNN. When I change views, I re-join the page as a unique guest. It would be nice if the session state remembered the chat name.
- Related: When changing from blog view to chronological, the chat re-activates all recent notices, showing "The ___ 'text' was added" for all recent asset additions, so I see each notice twice.
- About the last two issues: Going from chronological to blog view, the chat messages are "undoubled" and the user name does not revert to GuestNNNN.
HTH, regards as always,
-S-
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