My video files do not convert. What formats are supported?
I have had problems getting video to convert and display as videos.
The video is 30 seconds long, widescreen, with audio.
The first attempt was encoded using Premiere Pro at 1280x720 pixels using H.264, into a MP4 file.
That showed up as a generic file, not a video, so I thought the format might be too big.
I re-encoded at a smaller screen size: 800x450 as a F4V file.
Although I have searched, I can't find anything that directly addresses this issue. I'm not sure whether the problem is the codecs I'm using, the widescreen format or the larger pixel ratios I've used. Or something else altogether.
http://drop.io/bzly001
If the information is readily available and I've missed it, I do apologize, but I have not found detailed information on preferred settings to encode video.
Any additional information would be most appreciated.
Many thanks!
The video is 30 seconds long, widescreen, with audio.
The first attempt was encoded using Premiere Pro at 1280x720 pixels using H.264, into a MP4 file.
That showed up as a generic file, not a video, so I thought the format might be too big.
I re-encoded at a smaller screen size: 800x450 as a F4V file.
Although I have searched, I can't find anything that directly addresses this issue. I'm not sure whether the problem is the codecs I'm using, the widescreen format or the larger pixel ratios I've used. Or something else altogether.
http://drop.io/bzly001
If the information is readily available and I've missed it, I do apologize, but I have not found detailed information on preferred settings to encode video.
Any additional information would be most appreciated.
Many thanks!
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Inappropriate?Hey John,
As a general rule, we can convert just about any video file you can throw at us. The size of the video is usually not an issue if there's an issue with conversion. This is most often a case of the codec or container being something either exotic or that's causing our conversion server to hiccup.
Would it be possible to have you delete those files from your drop and give it another shot? The original files are always available for download.
Peter F.
drop.io
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Inappropriate?I can not upload small AVI files at all. The page just loads and loads....
drop.io/fbcawana
I’m sad
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