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Why it's not worth using eFax - because you may sign up, but you'll never be able to cancel
eFax doesn't let you cancel your account?? What? You can sign up online but you can't cancel online, that makes sense - no! Check out their great policy at https://www.efax.com/en/intl/product/...
I’m frustrated
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?If you are interested in an email fax service, try www.faxcomanywhere.com. Cheaper, US based customer service, and no contracts.
I’m happy
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Inappropriate?Just tried their online chat cancellation. They gave me some sort of "but we'll give you two months credit!" offer, which, heck, I went ahead and took. I will definitely be checking my credit card statements for their charges, though.
I’m anxious
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Inappropriate?Hi, my name is Michelle and I am an apprentice at Balestriere Lanza, a trials and investigations law firm in New York. Our firm has been investigating eFax's potential misconduct for several months and would be interested in hearing more from you about your experience. Please feel free to contact me at your convenience at michelle.luo@balestriere.net, or call Analyst Sarah Goodman at (212) 374-5400 x 132.
