Recently active topics in Engine Yard about rails hosting

EngineYard has a guy in Australia doing our deployment. I get email every night around 3am. Has taken a week so far for staging slice. Ugh.

How can Engine Yard improve what it offers it's clients?

We're constantly trying to make certain that our clients have exactly what they need _before_ they know they need it. In that regard, we spend a lot of time talking to and getting information from our clients at Engine Yard.

If you're a current, potential, or former customer of Engine Yard, please tell us what you would want to see from your Ruby, Rails, and Merb hosting provider.