Working with customers lowers costs and increases customer satisfaction. Get Satisfaction is an online customer community built for resolution. Start yours today!
Benefits
“Customers go to Get Satisfaction first. It’s actually faster and easier for our customers – and less costly for us.”
Elliott Lemenager
Community Manager, Microsoft
- Reduce support costs. Within the first 90 days of implementing Get Satisfaction, Intuit's Mint.com reported a 75% decrease in weekly support tickets.
- Resolve customer questions quickly. A self-serve, on-demand support experience helps customers get questions answered and problems resolved – much faster than traditional support channels.
- Deepen engagement and build loyal customer communities. Customers prefer a community-centered support channel which enables them to give feedback, engage with their peers, and get more value from your products and services.
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