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Advanced uploader stucks on load

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Advanced uploader stucks on load. Flash player installed, 15Mbit connection. WinXP sp3, Firefox 3.

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Magnus Jonsson (Official Rep) September 10, 2009 23:31

This has now been fixed on the production servers :)

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Magnus Jonsson (Official Rep) August 03, 2009 19:06

May I ask which Flash player version you are using?

We haven't seen this problem on Windows or Macintosh before, but some Flash versions on Linux have had similar problems.

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May I ask which Flash player version you are using? We haven't seen this problem on Windows or Macintosh before, but some Flash versions on Linux have had similar problems.

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David August 26, 2009 18:37

Thought I would mention that the advanced uploader isnt working with Firefox on my Mac. Works with Safari though. I have the lateat Flash Player.

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Thought I would mention that the advanced uploader isnt working with Firefox on my Mac. Works with Safari though. I have the lateat Flash Player.

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Magnus Jonsson (Official Rep) August 27, 2009 08:26

It may be a javascript or flash problem. Which version of Firefox and which version of Flash are you using?

Go here to test your Flash version:
http://kb2.adobe.com/cps/155/tn_15507...

It works on Firefox 3.0.13 and 3.5.2 on my Mac 10.5.8 using Flash 10.0.22.87.

Thanks for helping us trying to solve this!

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It may be a javascript or flash problem. Which version of Firefox and which version of Flash are you using? Go here to test your Flash version: http://kb2.adobe.com/cps/155/tn_15507.html It works on Firefox 3.0.13 and 3.5.2 on my Mac 10.5.8 using Flash 10.0.22.87. Thanks for helping us trying to solve this!

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Alexey September 10, 2009 20:15

FP version is Win 10.0.32.18, Firefox is 3.5.2.

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FP version is Win 10.0.32.18, Firefox is 3.5.2.

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Alexey September 10, 2009 20:18

Wow! Just tested again, it start's to work

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Wow! Just tested again, it start's to work

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Magnus Jonsson (Official Rep) September 10, 2009 23:31

This has now been fixed on the production servers :)

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This has now been fixed on the production servers :)

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Tigane October 12, 2009 16:38

Just signed up to use Expon and i have this problem, the advanced uploader sort of starts up then fizzes out and i'm left with the basic one.

Using Firefox 3.5.3, Vista Home Premium, Java Version 6 Update 16

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- Magnus Jonsson (Official Rep) October 13, 2009 18:27
  
  Which version of flash do you have? check here http://kb2.adobe.com/cps/155/tn_15507...
  
  Second question. Which language do you use?
  
  Let me know if you still are experiencing problems.
  
  Best regards,
  Magnus
  
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Just signed up to use Expon and i have this problem, the advanced uploader sort of starts up then fizzes out and i'm left with the basic one. Using Firefox 3.5.3, Vista Home Premium, Java Version 6 Update 16

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gunnar.kopperud October 15, 2009 18:16

Have the same issue - The advanced uploader seems to load - then the frame only becomes white - Tested on both IE and Firefox - running 64-bit Windows 7 - Flash player version 10.0.32.18.

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Have the same issue - The advanced uploader seems to load - then the frame only becomes white - Tested on both IE and Firefox - running 64-bit Windows 7 - Flash player version 10.0.32.18.

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gunnar.kopperud October 15, 2009 18:31

Solved this by setting my Language settings in my profile to the locale I'm using ... ;-)

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Solved this by setting my Language settings in my profile to the locale I'm using ... ;-)

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Tigane October 15, 2009 18:53

Very nice tip! i changed my language in settings as well and the advanced uploader worked like a treat!

I use english for my OS and most programs but i'm located in Norway. After i choose Norwegian as language everything was fine.

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Very nice tip! i changed my language in settings as well and the advanced uploader worked like a treat! I use english for my OS and most programs but i'm located in Norway. After i choose Norwegian as language everything was fine.

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Magnus Jonsson (Official Rep) October 16, 2009 08:15

This is definitely a bug. You should be able to use whatever language you want :)

We are working on a permanent fix to this problem.

Thanks for all the valuable feedback!

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This is definitely a bug. You should be able to use whatever language you want :) We are working on a permanent fix to this problem. Thanks for all the valuable feedback!

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