Loading Profile...
Twitter,
Facebook, or email.
Expono does not accept certain emails, and it is a bit frustrating, as it makes it harder for me to share my photos with some of my family members and close friends.
First it says: Invalid or blank e-mail address, please fix.
I then fix it, and it says: We apologize for the problem that occurred, but you do not have permission to view the images you searched or the user is not yet tagged in some photos??
I found "This person" among my -contacts- Address on my page, and I have tagged her many times!
What am I doing wrong?
I’m
frustrated
Official
Response
-
EMPLOYEE
I’m
confident
You can add or change an email address If you go to My Contacts and click EDIT next to the person.
Create a customer community for your own organization
Plans starting at $19/month
-
Also: my husband is tagged 230 times, I have tried to add an email address to him, but it still says: "This contact does not have a valid email address
Please add / change e-mail address before you invite and sharing your photos."Comment -
-
EMPLOYEE
I’m
confident
You can add or change an email address If you go to My Contacts and click EDIT next to the person.
-
-
Yes. I have done that with many of my contacts, but some persons/addresses is apparently not accepted?
I add a address, klick "save", and it looks like the contact now has an email.
If I then click on the person , Expono says: We apologize for the problem that occurred, but you do not have permission to view the images you searched or the user is not yet tagged in some photos.
When I then click "back", the person no longer has an email registered? -
-
The person you try to put an email to is a member and you are probably connected. Then the other person controls his emailaddress, and you are not allowed to change it.
And you dont have to, because if you want to share or chat, Expono takes care of the connection. -
-
No, it was more like family members - not expono-members. I have fixed it, I just don't remember how;)
Maybe I registerred them again and merged them ? -
