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I’m
sad
Previous albums disappeared
I used Expono august last year to share my holiday pictures with my family. Haven't been active after that, but started again now by uploading and making an album with winter picture. But now, my previous albums ( 1 had 2 holiday albums) have disappeared. I can't find the albums, nor the pictures. What happened??
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Don't worry. You'll will never loose photos on Expono, unless you delete them yourself.
I searched for your name and found two accounts with two different email addresses. Your other account have 128 photos and 2 albums. Both emails are gmail addresses.
I hope this answers your question.Comment -
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Thanks a lot! Now what is the quickest way to merge those two accounts?
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EMPLOYEE
I’m
happy
We have no function to merge two different accounts with one another.
The quickest way would probably be for you to upload those last twenty or something photos to your old account.
To cancel you other account, send an email to support@expono.com from that account's registered email address. Make sure you have copied all your photos/data before you do that and I'll mark the account for cancellation. -
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I’m
happy!
Now I realized what happened. I tried to connect with Expono using facebook as API, as I recently opened an account there. So I thought it would link with my existing account, but instead it created a new account, hence all the confusion.
Uploading my pictures as we speak and will be sending an unsubscribe request after that! -
