13 Reasons your Facebook account will be disabled
Here's what we're hearing from people all over the world: Facebook is shutting down accounts of users who are exhibiting any behavior it finds remotely suspicious. As paradoxical as it sounds, "suspicious" often means just using the site too much! Sometimes they warn people and give them the chance to change their behavior, and sometimes the account termination is sudden and permanent. Most of the time the disabled accounts will be turned back on, whether automatically after a cool-down period, or after prostrating yourself to the FB authorities. But sometimes they'll lock it up and throw away the key.
Facebook remains intentionally vague about what "bad behavior" looks like, and so it's no wonder that people get confused, angry or despondent when they get the ACCOUNT DISABLED message. To help people avoid having their accounts disabled, I've listed the most common reasons why people report having their accounts abruptly turned off. Keep in mind, that this list is almost surely incomplete, and until Facebook changes their policy to embrace more transparency and two-way communication we'll have to live with a bit of uncertainty when using Facebook.
Here are the things that (supposedly) will get you kicked off Facebook:
1. You didn't use your real name
Don't try to use a nickname (or initials)in lieu of the name on your birth certificate, because Facebook will find you and spit you out.
2. You joined too many groups
Remember that the maximum limit is 200 groups per user. More than that just looks desperate, don't you think?
3. You posted too many messages on a wall or in a group
Even Guy Kawasaki had his account disabled--in his case for "excessive evangelism."
4. You posted in too many groups, too many user's walls
You may be axed for being too verbose in too many places. That's what spammers do, silly. On Facebook it is better--or at least safer--to be seen than heard.
5. You friended too many people
Not so long ago this was a prime cause of disabled accounts, but Facebook has instituted a maximum of 5000 friends that should protect you from yourself.
6. Your school/organization affiliation is doubtful
The overlords are sometimes not very trusting, and they may accuse you of not graduating from Harvard (or Plum Senior High School). The impertinence! Better have your diploma ready.
7. You're poking too many people
We've heard this from multiple sources, and it's easy enough to avoid. Save the pokes for people you *really* like, as mum always said. But beware the odd FB app that pokes on your behalf.
8. For advertising your app on wall posts
The line between spam and self-promotion is a thin one, but let it be known that pimping your shiny new Facebook app is definitely considered SPAM.
9. Using duplicate text in multiple messages
Some people paste a generic welcome message into friend requests to save time. DON'T DO THIS! It makes you look like a spammer. (Ironically, pro spammers are probably randomizing their messages to avoid this trap)
10. You are a cow, dog, or library
Being a real person is not enough, you must be a homo sapien. Accounts have been deleted for cows, dogs and libraries.
11. You are under eighteen years old
According to one report a user's account was suspended when they suspected her of being under 18. She was required to enter a work email address to prove her maturity, at which point her account was reinstated. [note: other users have pointed out that being under 18 is fine if you're part of a High School group, though underage home schoolers have been told to bugger off]
12. You wrote offensive content
Reports of "sudden death" on accounts have been reported by users who were told they had posted offensive content, but were not provided details of the offense.
13. You scraped information off Facebook
They have a zero tolerance policy for page scraping (i.e. pulling content off their web pages via a script). Unfortunately, they don't have a reliable way of proving it's you who's doing the scraping (IP matching is probably as good as they can get), so you may find this a difficult charge to defend yourself against.
Finally, you may be disabled for no clear reason at all. One Australian member reported this staggering experience:
"I was blocked for a little while because I was 'misusing certain features of the site' Naturally I closely examined their conditions of use etc for some insight as to what I must have done wrong. I couldn't for the life of me find anything...
"Upon request for clarification I was told that they were not at liberty to divulge which features or of course any thresholds of use. Then they warned me not to do it again or I would be banned permanently without recourse to reinstatement."
You have been warned. Remember that the hand of justice is swift and merciless.
Facebook remains intentionally vague about what "bad behavior" looks like, and so it's no wonder that people get confused, angry or despondent when they get the ACCOUNT DISABLED message. To help people avoid having their accounts disabled, I've listed the most common reasons why people report having their accounts abruptly turned off. Keep in mind, that this list is almost surely incomplete, and until Facebook changes their policy to embrace more transparency and two-way communication we'll have to live with a bit of uncertainty when using Facebook.
Here are the things that (supposedly) will get you kicked off Facebook:
1. You didn't use your real name
Don't try to use a nickname (or initials)in lieu of the name on your birth certificate, because Facebook will find you and spit you out.
2. You joined too many groups
Remember that the maximum limit is 200 groups per user. More than that just looks desperate, don't you think?
3. You posted too many messages on a wall or in a group
Even Guy Kawasaki had his account disabled--in his case for "excessive evangelism."
4. You posted in too many groups, too many user's walls
You may be axed for being too verbose in too many places. That's what spammers do, silly. On Facebook it is better--or at least safer--to be seen than heard.
5. You friended too many people
Not so long ago this was a prime cause of disabled accounts, but Facebook has instituted a maximum of 5000 friends that should protect you from yourself.
6. Your school/organization affiliation is doubtful
The overlords are sometimes not very trusting, and they may accuse you of not graduating from Harvard (or Plum Senior High School). The impertinence! Better have your diploma ready.
7. You're poking too many people
We've heard this from multiple sources, and it's easy enough to avoid. Save the pokes for people you *really* like, as mum always said. But beware the odd FB app that pokes on your behalf.
8. For advertising your app on wall posts
The line between spam and self-promotion is a thin one, but let it be known that pimping your shiny new Facebook app is definitely considered SPAM.
9. Using duplicate text in multiple messages
Some people paste a generic welcome message into friend requests to save time. DON'T DO THIS! It makes you look like a spammer. (Ironically, pro spammers are probably randomizing their messages to avoid this trap)
10. You are a cow, dog, or library
Being a real person is not enough, you must be a homo sapien. Accounts have been deleted for cows, dogs and libraries.
11. You are under eighteen years old
According to one report a user's account was suspended when they suspected her of being under 18. She was required to enter a work email address to prove her maturity, at which point her account was reinstated. [note: other users have pointed out that being under 18 is fine if you're part of a High School group, though underage home schoolers have been told to bugger off]
12. You wrote offensive content
Reports of "sudden death" on accounts have been reported by users who were told they had posted offensive content, but were not provided details of the offense.
13. You scraped information off Facebook
They have a zero tolerance policy for page scraping (i.e. pulling content off their web pages via a script). Unfortunately, they don't have a reliable way of proving it's you who's doing the scraping (IP matching is probably as good as they can get), so you may find this a difficult charge to defend yourself against.
Finally, you may be disabled for no clear reason at all. One Australian member reported this staggering experience:
"I was blocked for a little while because I was 'misusing certain features of the site' Naturally I closely examined their conditions of use etc for some insight as to what I must have done wrong. I couldn't for the life of me find anything...
"Upon request for clarification I was told that they were not at liberty to divulge which features or of course any thresholds of use. Then they warned me not to do it again or I would be banned permanently without recourse to reinstatement."
You have been warned. Remember that the hand of justice is swift and merciless.
Follow this discussion to get notifications on your dashboard.
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Inappropriate?Oh, if you find your account disabled for one of these (or other) reasons there is today only one recourse: you must email Facebook at one or all of these addresses:
- disabled@facebook.com
- appeals@facebook.com
- info@facebook.com
The problem is that now that you've been branded by their bots as a potential spammer they aren't super motivated to get back to you quickly. Be tireless, be forceful, be apologetic, and you'll eventually get your account back. Probably.
Share your ideas for how Facebook should change their policy here:
http://getsatisfaction.com/facebook/t...
I’m thinking there must be a better way
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hello guys. i have a fiend tht was hacked in a way and his facebook is not with him anymore.. wt is the process he should do inthis case to solve this pro? the haker now is putting some edited pics for him and its making lots of troubles.. so can anyone help me in advicing this friend wt to do to solve this ???? -
hi my 2nd time iv been disabled for spamming do you think i will get my account back can you help solve this ???? paddy -
I was checking my FB inbox on my Iphone yesterday and responding to a message, and almost instantly I received a warning messsage from FB and my account was then disabled. I had information regarding an event that night which was missed due to my contacts being with facebook.
Facebook is a great application, however it seems to be completely unreliable with the current Nazi admin policies. If a person can not rely on their account being around when using the application in a very basic normal manner then why risk building contacts, developing albums for friends, just to have it pulled with no warning, no reason, and being given no specific information to avoid doing the same thing again even if they do reactivate.
It seems there is a perfect opportunity for someone professional like Google to create something similar and take away the business that facebook has developed. I like facebook, but I would trade the features for reliable contact with my friends and less Nazi administration in a heart beat. I respect that Facebook is trying to keep SPAM down, and other misuse, but they need to get some brains regarding their methods of detection, this is a complete Joke.
I have a school reunion coming up this weekend, and all my contacts are in Facebook. I would highly recommend using other methods of organizing events, Facebook is a huge disaster ready to happen if you rely on it soley. If you don’t mind having all your effort tossed in the garbage for no reason then use facebook, other than that I would not grow too attached to it with their current joke of a policy enforcement program.
I hope I get my account back, however to avoid getting banned again, I guess I will have to avoid using it, considering I was given no details as to what happened.
Not impressed,
Dale -
what can i do when a so called mate gets onto my computer and logs onto facebook for his own personal agenda? thus rendering my computer excluded from facebook? -
i wanna return my facebook account as soon as possible plz i connect my family and friend through tthis web site ...even my mail was hacked same the facebook account .. but ii return it back and after 2 days it was disable i donno why
i need my profile ..... plz reply at my mail
nadeen_el3omer@hotmail.com hurry -
Here's a interesting development of Facebook's policy of disable without warning or explanation...
I have a facebook account that I use to promote my companies magazine, Singletrack. I don't use the actual account itself but rather via the legitimate commercial mechanism of setting up a separate page for our magazine that I access via my facebook account. We also use the Facebook advertising system to purchase ads that promote our magazine. Crucially the financial part of this arrangement - bank account details.. daily budgets for each ad campaign.. etc are all controled via my Facebook account.
So, Facebook have disabled my account for an unspecified reason. Now I can't login and change our ads. But more worringly I can't now stop Facebook from continuing to run ads and automatically bill our bank account.
I've emailed facebook but they have made actually contacting them extremely difficult and the email address I used I found only by googling and coming across this website. No reply as yet.. it's been several hours and in that time our ad campaigns have continued to run and I can't stop them or change them. It would seem that in my case the only way I could stop them from taking money from our bank account is to contact our bank and get them to stop it. By the time that all happens I imagine we could have run up quite a bill. -
Here's a interesting development of Facebook's policy of disable without warning or explanation...
I have a facebook account that I use to promote my companies magazine, Singletrack. I don't use the actual account itself but rather via the legitimate commercial mechanism of setting up a separate page for our magazine that I access via my facebook account. We also use the Facebook advertising system to purchase ads that promote our magazine. Crucially the financial part of this arrangement - bank account details.. daily budgets for each ad campaign.. etc are all controled via my Facebook account.
So, Facebook have disabled my account for an unspecified reason. Now I can't login and change our ads. But more worringly I can't now stop Facebook from continuing to run ads and automatically bill our bank account.
I've emailed facebook but they have made actually contacting them extremely difficult and the email address I used I found only by googling and coming across this website. No reply as yet.. it's been several hours and in that time our ad campaigns have continued to run and I can't stop them or change them. It would seem that in my case the only way I could stop them from taking money from our bank account is to contact our bank and get them to stop it. By the time that all happens I imagine we could have run up quite a bill. -
My name is Pierre Berg. I am a Holocaust survivor and my memoir has just been published. My co-writer and my publisher had me sign up on facebook in May to help promote my book and so I could talk to young people about my time in Auschwitz and other camps. A few weeks ago facebook disabled my page. They accused me of having a fake account. They said I had to send in a copy of my driver's license with all vital information blacked out. With the help of my co-writer I did that, but they haven't even had the decency to inform me that they received my e-mail. I am very upset and don't know what I can do now. I had 950 friends and many, people who wanted to learn more about the Holocaust and the camps, I was writing to on a weekly basis. At the very least I would like to get back on facebook to reassure them that I'm okay. -
hi my name is clive cox 42 i live in uk i am physically disabled i had my account origanialy disabled for adding to many friends i contacted facebook and recieived a automated email now i have reiceved one sayinf it because of my name because i called myself clive the daddy reason for this my son is called clive also my nephew so i thought it would be less confusing, i now have the media involved also ASDA who are saying this is very wrong to do this to myself as they could of just asked me to change my name not delete my account as i relie on facebook to comumicate with freinds i cause no problems on facebook so will leave this to ITV news as they have been following this story will post outcome as unfolds or watch on ITV news heres a copy of email recived from facebook
Hi,
1/The Facebook Team has received your inquiry. We should get back to you soon. In the meantime, we encourage you to review our Privacy and Security Help page (http://www.facebook.com/help.php?page...). There, you'll find answers to many common questions.
Thanks for contacting Facebook,
The Facebook Team
2/ Hi,
Our systems indicate that you've been misusing certain features on the site. This email serves as a warning. Misuse of Facebook's features or violating Facebook's terms of use may result in your account being disabled . Thanks in advance for your understanding and cooperation.
If you have any questions, please contact warning@facebook.com from your login email address.
The Facebook Team
3/Hi,
Fake accounts are a violation of our Terms of Use. Facebook requires users to provide their real first and last names. Impersonating anyone or anything is prohibited. Unfortunately, we will not be able to reactivate this account for any reason. This decision is final.
Thanks for your understanding,
Rachel
User Operations
Facebook -
hello i have a facebook account that I use to connect to my family and friends but my mail was hacked same the facebook account and i didn't find a way to return it back...so please i want you to disable it as soon as possible because the hacker is using it for bad reasons and he's insulting all my friends.my facebook e-mail is : truelove_4321@hotmail.com
please reply at this e-mail:eliane-boutros@hotmail.com
thank you so much for your time. -
I was in the middle of chatting with my friends when I was disabled.... I'm so confused. This is where I chat with people who are fans of my music! How long does this "disable" last for? All my contacts that is related to my music is on here .... this is very frustrating -
Hey i have a facebook account that i use to connect with friends and family. but my account got disabled and i read the 13 reasons but none of them where dealing with my case. and i never had a warning from FACEBOOK tht they're disabling my account. its been a week.. ive been sending them tons of messages but they replied once they asked me to check the terms of use and they would see wht they can do abt it but they never did help again. what do u think i should do?? please if you could reply on my email tatianasyriani@hotmail.com and its my facebook email too. thank you for your time!! -
I know I'm wrong. But is there any other chance that I could get my account back -
I know I'm wrong. But is there any other chance that I could get my account back -
guys..my account has been deleted by FB's operator coz an user ignores my send request and reported me to the operator.
damn..i really need my account back but how to do??
can you help me in miroslav_zoelv@yahoo.co.id ..?
please, i do really need your help... -
I just wish I knew what happen to my account being disable without warning . I am a very popular dancers i work with over 14 dance company form all over the world. I met a lot of great people on facebook too and now it was disable. I am deaf and I share how to learn sign language using facebook video. Very good stuff but now i dont know why, i got an email back from Facebook saying they restart it but it didnt work because it is disable. I hope someone can help me with this Dance1149@yahoo.com -
I just wish I knew what happen to my account being disable without warning . I am a very popular dancers i work with over 14 dance company form all over the world. I met a lot of great people on facebook too and now it was disable. I am deaf and I share how to learn sign language using facebook video. Very good stuff but now i dont know why, i got an email back from Facebook saying they restart it but it didnt work because it is disable. I hope someone can help me with this Dance1149@yahoo.com -
I have been blocked 2 times, this week got message limit warning so I slowed down, today I have hardly used messages to 5 friends - yes 5!!! all I have done is played games. suddenly I am kicked off go to log in only to get message account disabled by administrator!!!! if thats what they call overuse 5/6 friends on a thread and playing games they can keep it. anyone else had this let me know -
my account got disabbled today what shud i sended mails to them, i got a warning but i did nothing ? plz can anybodey guide me !! priyanka_p023@yahoo.co.in -
my account got disabbled today what shud i do, i sended mails to them, i got a warning but i did nothing ? plz can anybodey guide me !! priyanka_p023@yahoo.co.in -
Hey Thor, Can you help me out w/ something? Look at the discussion I last posted please :) Thanks -
but people please i didnt do anything wrong i had just registered.please i need my facebook -
but people please i didnt do anything wrong i had just registered.please i need my facebook -
hello thor, can you help me? my account got diabled today, i dont know what wrong from my facebook, i need my account, i want my account back active.. i need it.... diena1407@yahoo.com -
hello thor, can you help me? my account got diabled today, i dont know what wrong from my facebook, i need my account, i want my account back active.. i need it.... diena1407@yahoo.com -
hello sir..
my account has been disabled ... and i dont know because of what reasons it got disabled..
and when i mailed them at disabled@facebook.com they said ''this is our final decision,we wudnt be re-enabling your a/c again''.....means whats this ...hw can they say it like this..i know my account is v.imp for me..they cant understand the importance of my account..n they did'nt even told me that its disabled for a temporary time being or forever..???plzz tll this thing.....
means its really very frustrating...that account was very important for me..so many contacts..n so many groups i used to admin..
please do something for me..
the account is on login id - kushangreat@gmail.com
sir i know i added friends....but i really apologise for the unintentional misuse of the Facebook terms and conditions..please try to give back my account...as i told u that i run many orginizations and groups..
i promise that in future nothing like this is gonna happen from my side..
my account details are :-
name-kushan sinha
login id-kushangreat@gmail.com
thanking u
yours
kushan sinha -
hello sir..
my account has been disabled ... and i dont know because of what reasons it got disabled..
and when i mailed them at disabled@facebook.com they said ''this is our final decision,we wudnt be re-enabling your a/c again''.....means whats this ...hw can they say it like this..i know my account is v.imp for me..they cant understand the importance of my account..n they did'nt even told me that its disabled for a temporary time being or forever..???plzz tll this thing.....
means its really very frustrating...that account was very important for me..so many contacts..n so many groups i used to admin..
please do something for me..
the account is on login id - kushangreat@gmail.com
sir i know i added friends....but i really apologise for the unintentional misuse of the Facebook terms and conditions..please try to give back my account...as i told u that i run many orginizations and groups..
i promise that in future nothing like this is gonna happen from my side....
my account details are :-
name-kushan sinha
login id-kushangreat@gmail.com
thanking u
yours
kushan sinha -
hello sir..
my login id is-kushangreat@gmail.com
please help me out as my account got disabled 3-4 dayz ago..i am very sad..and hope to get it back in same condition.. -
i was using my facebook to send some messages to friends, and i got a warning im too fast....24 hours later when i sent a new message i got blocked. it is my first time my account was disabled and the facebook team (after 5 days of emails) said im blockd for goods.
can i still get my account back?
and why are they so against comon people? -
i was using my facebook to send some messages to friends, and i got a warning im too fast....24 hours later when i sent a new message i got blocked. it is my first time my account was disabled and the facebook team (after 5 days of emails) said im blockd for goods.
can i still get my account back?
and why are they so against comon people? -
i was using my facebook to send some messages to friends, and i got a warning im too fast....24 hours later when i sent a new message i got blocked. it is my first time my account was disabled and the facebook team (after 5 days of emails) said im blockd for goods.
can i still get my account back?
and why are they so against comon people? -
hello thor, can you help me? my account got disabled today, i dont know what wrong from my facebook, i need my account, i want my account back active.. i need it....riot_christ@yahoo.com -
please facebook i would love my account back .. please help me. i like to talk to my friends again.. i dont know why it want work.. please help. you can send me a email on specia.one@bigpond.com Please HELP... -
please facebook i would love my account back .. please help me. i like to talk to my friends again.. i dont know why it want work.. please help. you can send me a email on specia.one@bigpond.com Please HELP... -
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This comment was removed on 06/16/09.
see the change log -
Thank you for your advice, my account was disabled yesterday without any notice from facebook and I don't know what the the reason is and it seems to be none of these 13 reasons. I sent emails to facebook but I'm very worry and afraid that they will never reply me and my account will be disabled forever... I don't know what to do, just waiting for their response. How can I do to get my account back...? Please help me, I'm very confuse now...
hangntt2010@yahoo.com -
My contact with family, friends, and old school chums has been disabled. The reasons were not given. No warnings were issued. The only thing I can think of is that I play vampire wars too much. I am not a spammer, nor do I know how to spam. I would gladly quit the game, and evict all the friends and clan that I acquired from it just to have contact with my people. Can someone out there help me with this. Facebook is not. -
My contact with family, friends, and old school chums has been disabled. The reasons were not given. No warnings were issued. The only thing I can think of is that I play vampire wars too much. I am not a spammer, nor do I know how to spam. I would gladly quit the game, and evict all the friends and clan that I acquired from it just to have contact with my people. Can someone out there help me with this. Facebook is not. -
Dear Thor Muller
please enable me, I love Facebook and
addict .So please enable me.
My Account name is http://www.facebook.com/phoechan .
Name : Chan Min Maung
User Name : phoechan
Email : me@phoechan.com
My Problem as below,
Previous Day's morning my account was disable, I can't log in Facebook, It show
" Your account has been disabled. If you have any questions or
concerns, you can visit our FAQ page here. "
what should I do.
I have many friends in facebook, So I want to back my account and
please enable me and reply me.
Thank for everything :)
Have A Nice Day -
Well, my account is the one to disabled, and I has to ask facebook team the reason, and they answer like this :
"Hi,
Facebook has limits in place to prevent behavior that other users may find annoying or abusive. These limits restrict the rate at which you can use certain features on the site. Unfortunately, we cannot provide you with the specific rates that have been deemed abusive.
Your account has been disabled because you exceeded Facebook's limits on multiple occasions when sending friend requests, despite having been warned to slow down.
After further review of your account, we have determined that you violated our Terms of Use by misusing our site features to harass other users. We will not be able to reactivate your account for any reason. This decision is final.
Thanks for your understanding,
So,...Can I still appeal? -
Well, my account is the one to disabled, and I has to ask facebook team the reason, and they answer like this :
"Hi,
Facebook has limits in place to prevent behavior that other users may find annoying or abusive. These limits restrict the rate at which you can use certain features on the site. Unfortunately, we cannot provide you with the specific rates that have been deemed abusive.
Your account has been disabled because you exceeded Facebook's limits on multiple occasions when sending friend requests, despite having been warned to slow down.
After further review of your account, we have determined that you violated our Terms of Use by misusing our site features to harass other users. We will not be able to reactivate your account for any reason. This decision is final.
Thanks for your understanding,
So,...Can I still appeal? -
Well, my account is the one to disabled, and I has to ask facebook team the reason, and they answer like this :
"Hi,
Facebook has limits in place to prevent behavior that other users may find annoying or abusive. These limits restrict the rate at which you can use certain features on the site. Unfortunately, we cannot provide you with the specific rates that have been deemed abusive.
Your account has been disabled because you exceeded Facebook's limits on multiple occasions when sending friend requests, despite having been warned to slow down.
After further review of your account, we have determined that you violated our Terms of Use by misusing our site features to harass other users. We will not be able to reactivate your account for any reason. This decision is final.
Thanks for your understanding,
So,...Can I still appeal? -
Well, my account is the one to disabled, and I has to ask facebook team the reason, and they answer like this :
"Hi,
Facebook has limits in place to prevent behavior that other users may find annoying or abusive. These limits restrict the rate at which you can use certain features on the site. Unfortunately, we cannot provide you with the specific rates that have been deemed abusive.
Your account has been disabled because you exceeded Facebook's limits on multiple occasions when sending friend requests, despite having been warned to slow down.
After further review of your account, we have determined that you violated our Terms of Use by misusing our site features to harass other users. We will not be able to reactivate your account for any reason. This decision is final.
Thanks for your understanding,"
So,...Can I still appeal? -
plz help me to activate my account shahmomi@hotmail.com -
plz help me to activate my account shahmomi@hotmail.com -
Inappropriate?Thor -- great research, thanks for putting all of this together. Most of these reasons are sensible, and I understand the need for security. That said, the final example you cite is shocking. As the leading social network, FB policies will become de facto standards. I'd like to see them be more thoughtful and responsive to their customers.
I’m hoping fb representatives will comment on this.
-
I would recommend you to visit Facebook Disabled to know how to get back your account. -
Inappropriate?Yeah, those are all pretty easy requirements for any sensible person to meet.
-
Easy? They aren't even defined. They prohibit "unsolicited" friend invitations. If they abided by that, they'd disable every account. They are deactivating their most active and involved users. It's very bad and not at all sensible--and even they admit that they cannot specifically define the policies that lead to account disabling. -
Easy? They aren't even defined. They prohibit "unsolicited" friend invitations. If they abided by that, they'd disable every account. They are deactivating their most active and involved users. It's very bad and not at all sensible--and even they admit that they cannot specifically define the policies that lead to account disabling. -
Inappropriate?hey you took this content out of context. from the second link, it is a comment (the 6th one) to that article and you left out information. b/w those two paragraphs it says
"About the only thing I could attribute it to was that poking a lot of people constituted either 'spam' or 'stalking behaviour' Both of which remain completely undefined in their terms."
which you replaced with "..." -
Inappropriate?I'd already pointed out that excessive poking was a punishable misdemeanor. The point here was the unfortunate exchange: "Don't do any more of what you're doing." "What was I doing?" "We can't tell you."
I thought the part I excerpted illustrated the main criticism that Facebook has opened themselves up to: though their individual policies are all sensible, their style of enforcing them can be frustratingly opaque (even Kafkaesque), and the resolution process impersonal and unsettling.
I believe Facebook listens to its users, though, and I expect this kind of feedback will get considered as they evolve their business. -
Inappropriate?I got banned from facebook once for content that they said was "offensive to certain religious groups"
I had a picture with the face of my friend photoshopped on the popes body, apparently simple photoshopping is offensive.
I have a feeling that a christian group on my campus did a mass reporting of me as offensive for organizing a boycott of their demostration however. -
Inappropriate?Read how my account got terminated here :
http://lilmissmei.blogspot.com/2007/1...
Content has profanity but not by me... so hence the link instead of the whole article here...
I’m gonna come back and screw them over!
-
Inappropriate?The major reason you don't want to mess about with facebook is here
http://www.albinoblacksheep.com/flash...
not spam or a malware page.
Why do you think they want accurate info and demographics on you? -
Inappropriate?Haha, you think that is bad.
One time I had my account warned because I posted "offensive content", I thought maybe in a drunken binge I had posted some naked people or something, so I requested confirmation why it was warned.
What did I get? A reply saying I had done nothing wrong, and I was reinstated.
"Warning! Your account could be disabled.
Your behavior indicates that you may be in violation of Facebook's
Terms of Use. Continued misuse of Facebook's features could result in
your account being disabled. If you have any questions or concerns,
you can contact us at warning@facebook.com"
And the response to my inquiry:
"I’m sorry for the confusion on this matter. The warnings
you received were sent to you in error. No warning has
been filed for your account, and no action has been taken
on any content that you have posted to the site. Let me
know if you have any further questions.
Thanks for contacting Facebook,
******
Customer Support Representative
Facebook"
I’m amused
-
which email address did you right to to get your account reinstated?
i been sending it to all the addys i can find and not once got a reply..... -
which email address did you right to to get your account reinstated?
i been sending it to all the addys i can find and not once got a reply..... -
which email address did you right to to get your account reinstated?
i been sending it to all the addys i can find and not once got a reply..... -
which email address did you right to to get your account reinstated?
i been sending it to all the addys i can find and not once got a reply..... -
Inappropriate?wow... i never realized facebook could be so weird and picky about their rules
I’m sounding the alarms
-
Inappropriate?Read the updates on my blog : Facebook is pretending to not even know about my case!!
http://lilmissmei.blogspot.com/2007/1...
I’m very very ANNOYED!
-
hey.. could u view my blog http://lawteoh777.blogspot.com ..im really annoyed, and I feel with you about this issue. :( -
hey.. could u view my blog http://lawteoh777.blogspot.com ..im really annoyed, and I feel with you about this issue. :( -
hey.. could u view my blog http://lawteoh777.blogspot.com ..im really annoyed, and I feel with you about this issue. :( -
Inappropriate?My network was created on 2.0 networking. When outsourcing affected my friends, we helped one another using social networking.. the idea worked.. everywhere but on facebook. I was banned for telling my colleagues about someone elses incredible group on facebook, at the same time that hundreds of colleagues were laid off and I sent them career resources and help to use social networking to get their next job. I asked facebook to reconsider, it was declined.. don't ask because they won't tell why, and their decision is final with or without your input.
If that is bad, I don't want to be good. Makes me feel like a rebel who picks her social networks more selectively!
I’m agitated into selective social networking!
-
Inappropriate?I'm going in for another appeal but this time with the Cuomo case as my back-up. If they still ignore my sexual harassment reports, i'm going to the press.
I seriously do believe Facebook Customer services are run by robots. They do not read mails but rather just record the amount of times mails go to & forth your mailbox. Notice none of the Customer service personnel has a last name? I doubt they go by the "we're friendly" basis but really just boils down to either they're robots or just too darn afraid to tell us who they are.
I’m getting there....
-
Inappropriate?IT WORKED!!!
My account got reinstated this morning :D Machine error... BAHHHH!!!
Hi Mei,
We've just reactivated the account associated with
XXXXXXXX@gmail.com. I sincerely apologize for the delay
and any inconvenience that your account's suspension may
have caused you. Please be assured that the suspension
was the result of a machine error.
Also, thank you for reporting this potential harassment
and abuse on our site. We will review the reported
material and remove anything that violates our Terms of
Use. If warranted, we will take appropriate action and
either warn or disable the user.
Thanks for your patience,
Jonas
Customer Support Representative
Facebook
I’m ready!!
-
will they do the same to my account?? All my friends and pictures and everything gone?? sigh.. how can I contact the real admins directly? -
Inappropriate?Welcome back, Mei! As far as I can tell the Facebook review system usually works--it just takes a few days, during which time you may receive little communication or mixed messages as they sort it out.
I’m happy for you
-
hello sir..
my account has been disabled ... and i dont know because of what reasons it got disabled..
and when i mailed them at disabled@facebook.com they said ''this is our final decision,we wudnt be re-enabling your a/c again''.....means whats this ...hw can they say it like this..i know my account is v.imp for me..they cant understand the importance of my account..n they did'nt even told me that its disabled for a temporary time being or forever..???plzz tll this thing.....
means its really very frustrating...that account was very important for me..so many contacts..n so many groups i used to admin..
please do something for me..
the account is on login id - kushangreat@gmail.com
sir i know i added friends....but i really apologise for the unintentional misuse of the Facebook terms and conditions..please try to give back my account...as i told u that i run many orginizations and groups..
i promise that in future nothing like this is gonna happen from my side..
my account details are :-
name-kushan sinha
login id-kushangreat@gmail.com
thanking u
yours
kushan sinha -
hello sir..
my account has been disabled ... and i dont know because of what reasons it got disabled..
and when i mailed them at disabled@facebook.com they said ''this is our final decision,we wudnt be re-enabling your a/c again''.....means whats this ...hw can they say it like this..i know my account is v.imp for me..they cant understand the importance of my account..n they did'nt even told me that its disabled for a temporary time being or forever..???plzz tll this thing.....
means its really very frustrating...that account was very important for me..so many contacts..n so many groups i used to admin..
please do something for me..
the account is on login id - kushangreat@gmail.com
sir i know i added friends....but i really apologise for the unintentional misuse of the Facebook terms and conditions..please try to give back my account...as i told u that i run many orginizations and groups..
i promise that in future nothing like this is gonna happen from my side..
my account details are :-
name-kushan sinha
login id-kushangreat@gmail.com
thanking u
yours
kushan sinha -
Inappropriate?This is what happen to me!!!! this is my email to facebook about a guy named michael leaf!!!
There was an incident on Oct 19 2007 involving an individual named MICHAEL LEAF. He contacted with interested in buying my HP PDA I told him the price. He asked about if it had a wifi card, I told him no that he would have to buy one. At that point he asked me to search for prices of wifi cards. I told him that that is his job as he is the person wanted to purchase the product. He then messaged me back about how rude I am and that he found a cheaper PDA for 75 dollars he then went on to tell me to shove the PDA up my ass and was extremely vulgar he then told me to fuck off .At this point I told him to stop messaging me and to leave me alone or I would report him at that point he said “do you want me to delete your account” or something in that manner at that point I just emailed facebook about him being vulgar and making that kind of threats.
about 10 minutes later I tried to log into my account and it was deactivated. I am extremely upset about this. I have emailed facebook like I said before on 3 different occasions about this I even found a number and spoke with someone at facebook she told me to email facebook and if I did not receive a response to email back using the heading of customer support manager. That is my next step if nothing is done after this!
In desperation I looked up MICHAEL LEAF name on facebook and that is when I came along a girls blog explaining this situation she is having with facebook and MICHAEL LEAF .Her account was deactivated aswell. We are both thinking about taking this global if nothing is done her account has been reactivated but MICHAEL LEAF is still on facebook causing problems for other people.
I work in the music industry and use facebook for well networking and in the last day this has caused such an inconvenience and the worst thing is that facebook knows about this individual and nothing has been done with him so he continues to cause problems for people! This is very serious and I know that facebook is a free service but I would hope that the moderators would attend to such complaints when it is from many people about the same person in a faster manner. I will be taking this to the authorities if needs be this person can not continue to slander people ( that is what I believe he did to me to cause my account to be disabled) and continue to harass people. Facebook should be a safe and fun place to be I am 21 I can handle the way he spoke to me but if there is children using facebook and come in contact with this guy it could cause a lot of problems.
I really hope something is done with my account to have it reactivated please look at the link below as you will see the convocation legit and in no way was I spamming or causing in problems. I follow the rules at facebook.com. Again this is a great inconvenience to me and I would like it to be sorted out as soon as possible. I will also include the messages that the other girl has sent along with her incident so you can see the serious of this problem again if nothing is done we will find a way to take this higher up. I am not trying to cause problems but I don’t believe this can continue on facebook ,facebook is a fun site is should not be ruined because of people like this.
Again thank you so much for reading this I know it is long but I wanted to give you as much information as possible to help with your investigation.
NOTE *** i have yet to hear anything back from facebook.. i cant beieve they let this happen... i am nto the only one i am in contact with Meli about this situation she has a similar experience with this guy and facebook...
I’m PISSED OFF
-
I've read that it only takes on complaint for a user's account to be disabled. Which bodes well for those with too much tme on their hands and a bad attitude. Not so for their victims. Apparently Facebook don't do "innocent until proven guilty." -
Inappropriate?Yup people... this is the very same Michael Leaf that got my account terminated. How on earth he does it without getting terminated himself is unbelievable.
I’m out to get Michael Leaf!!
-
Inappropriate?Here is why facebook banned me:
On 10/22/07, Kyle from Facebook <appeals-comment@facebook.com> wrote:
Hi,
Facebook profiles are meant to represent a single individual only.
Groups, clubs, businesses and other types of organizations are not
permitted to maintain an account. I apologize for the inconvenience,
but you will no longer be able to use this account, nor will you be able
to recover any content within the account. This decision is final.
If you would like to use Facebook to bring your organization together
and coordinate activities, we offer a Groups feature. Facebook Groups
allow people to come together to express objectives, discuss issues,
post photos, etc. If you have a personal Facebook profile, you can
create one of these groups from that account. The option to 'Create
Group' is available at the top of the Groups page.
Thanks for your understanding,
Kyle
Customer Support Representative
Facebook
Wierd...apparently I'm a member of some super secret group that uses facebook without having a group...I was a member of one group (my location)...but that was it. My facebook account was personal, I had about 25 friends and family added to it...now it's gone. Facebook is horrendous, irrational, and banned my account for no reason. Not a big deal, I only logged in about once or twice a month anyway...so I wasn't yet a facebook junkie but I just thought this was very strange. -
Inappropriate?Whoa. That's harsh! Glad it wasn't a big loss for you, though. But seriously, they need to reverse this "Guilty until proven innocent" tactic -- or maybe more accurately, "Guilty period" tactic.
I’m a Facebook user and like it but am sad and annoyed when I hear stories like this
-
Inappropriate?Excellent post! Thank you for shedding the light in a tongue-in-cheek but serious way. LOL. I think FB is an excellent place to further one's branding - I don't understand why some people are resistant to using their real name.
I’m very grateful for Facebook and absolutely LOVE this platform for building quality relationships!
-
Inappropriate?Thank you for the heads up in these postings, there should be a way of backing up your FB data. If you spend all of your valuable time setting up and sharing with your contacts, creating group content etc. Wouldn't it be nice to know you have secondary method like email to contact all of your friends that you made on FB. Yes I know you can go to individual profiles and copy/paste them into say a word doc, but how long would that take if you have 500 friends, and colleges you wish to stay in touch with? Maybe we need a new application where the users of FB can vote you back on the island....
I’m thinking Mari is right, and happy to have such great relationship tools such as FB. It would be a shame to loose this for no reason.
-
Inappropriate?Hey everyone, just an update on the fella MICHAEL LEAF. His account is officially terminated!! Persistence works...
Read the Thank you page : http://lilmissmei.blogspot.com/2007/1...
I’m a grinning mad woman!
-
Inappropriate?Congratulations! I'm glad you got the resolution you wanted.
-
Inappropriate?Thank you for this informative post. I'm going to share it with my ZeroCostPromotions.com partners.
I love that FB wants us to be real. After all, when you can fake sincerity, you can fake anything!
(note: the key to faking sincerity is to be real<g>)</g>
I’m thankful
-
Inappropriate?Thor, thanks for the thorough explanation of everything. Above all, I think I'm most irritated about the "non-real" name issue since I use the same name practically everywhere online. In fact, there are many people who don't know my given name. Part of this was to ward off stalkers, since I have an extremely rare surname.
But I've also taken pains to ensure that I use a consistent handle everywhere, so for them to arbitrarily say that isn't real just doesn't feel fair. We'll see how much longer I hold on to my account. But in the event, I'm building a business case around 1) number of other sites using my handle 2)search results using my handle and 3) not violating any of the other indicators above.
I’m ticked
-
Inappropriate?You make a really good point. If someone's taken on a nickname and they're known more by that than their real name it seems pretty silly to enforce the usage of a real name. Good luck UM!
-
Inappropriate?Hi,
Your account has been disabled for persistent misuse of the site. Please contact disabled@facebook.com for more information.
The Facebook Team
---------------------------------
my reply:
persistent misuse!?!?!
What did I allegedly do this time!?!??!
---------------------------------
Hi Chris,
You have already been given a second chance when we reactivated your
account on 01/29/2007. You received numerous warnings to slow down your
activity. Failure to adhere to those warnings has resulted in the
permanent loss of your account. We will not be able to reactivate your
account, nor will you be able to recover any content within the account.
This decision is final.
Thank you for understanding,
Bella
Customer Support Representative
Facebook
---------------------------------
My Response:
Slow down My Activity!?!?!
What was I doing that was "TOO FAST"??? I wasn't spamming, and I hardly added anyone as a friend, I hardly made any comments, sometimes I would go DAYS without logging on. If Anything you all needed to have better security for all those "Apps", I would have over 100 invites from different people a day, when I asked before if I could stop that I was told NO, but too me THAT Seems like Spamming, yet I couldn't mark that as spam but I could mark notifications of stuff I had installed as spam. seems kind of backwards to me. Shouldn't you all be stopping people over the age of 22 from adding so many 15 and 14 year olds as friends, they could be seen as predators. I've seen TONS of accounts with fake names up that don't get touched.
I know people that add over 100 friends a day and nothing happens to them. I know of accounts that have straight up pornography in them and are still here. People are on here SPAMMING and they still here. You have people selling Drugs and illegal copies of software in marketplace. As far as not being able to "recover my account" I know that is a lie because my account is still listed on ALL my groups as well as on my wifes account, since she is still in a relationship I can't add her under none of my other accounts.
So call it what you want. You all and your Gestapo tactics won't last long. Social Networking is supposed to be just that, half the people I have ever met in my life I met ONLINE FIRST.....I met My WIFE Online. So for you all to want people to ONLY add who they know in real life is not right. How are you going to have BANDS on here and Lord KNOWS how much activity they will have on their accounts, not to mention the THOUSANDS of people they will add that they don't know. I've been a member of this site for over 3 years, almost since it was first available @ my School. and I loved facebook then, you all added high schoolers and the site went downhill. I understand the need to protect the "kiddies", but I cant have possibly done anything near as bad as some of these people. Trust and believe that at your current rate you will only be shooting your own foot. I can only imagine how many other loyalist you have already gotten rid of. -
Inappropriate?I wrote this as a reply on a thread asking for a Facebook rep on Satisfaction and am reposting it here.
I am extremely upset over Facebook's unintelligent move to delete people using alternative identities online. Besides this being a complete lack of respect for online privacy (specifically bloggers and sex workers who require alternative names in order to live normal lives: please read http://girlwithaonetrackmind.blogspot... ), it shows a lack of understanding for building online brands (e.g. Cameron is always known as Ceedub, many of us have friends who are known under alternative identities to avoid stalkers, etc.). Even more so, this disrespects rape victims, people with families, and anyone else who would prefer not to hurt others or themselves more by simply being online.
While Facebook may claim that users shouldn't use their service if they require online privacy, it's not a good excuse. Kicking someone out of your service is not like asking them to move to another town; there is only one internet for all of us to use. A lot of these concepts can be seen in any one of Violet Blue's talks about the importance of online privacy. Google has had her come in as a speaker to help advise their policies, so there is no reason for Facebook not to listen to these issues.
I’m upset
-
Inappropriate?I found out that it had NOTHING to do with my activity rate........
A group I was an admin in was reported and they shut down the group, all the other admins got a WARNING and I just got disabled. Thats not right at all.......not to mention the group wasnt obscene or anything and they felt the need to delete it.......I coulda got a warning too.......NOT disabled -
Inappropriate?Ack, i just found out this afternoon my account was also disabled by administrator. I have no clue why nor did they give any warning by e-mail to inform me that they will disable my account.
I This is the email i wrote to them and sent it both disable and appeal Facebook email address :
To who it may concern,
I tried to log onto my Facebook account this afternoon, i found my account has been disabled by an administrator.
I received no warning by Facebook in my e-mail explaining why my account was disabled. Therefore i would like to know the reason why my account has been disabled.
If i have violated any of Facebook’s Terms of Use or Code of Conducts, could you please inform me the nature of this violation and so i may clear up any matter that i have may have caused an inconvenience to.
As a result would it possible to enable my account (if it has not been deleted) once this matter has been settled.
I apologised for any problems and inconveniences caused.
Yours Sincerely,
Just have to wait and see what reply i get now and hope they haven't shut down or banned my account =(
I’m annoyed
-
Inappropriate?I just got banned as well. I'm not really sure what I did, but I'm trying to think of the possibilities. I'm kind of confused. I don't think I did anything bad, but they said they will shut your account down without warning of you have committed an "eggregious" offense. I'm nervous about what I could have done that was so bad...
-
Inappropriate?It is refreshing I am not the only one that is suffering from "Facebook Hubris.” I was permanently banned from the site yesterday for adding friends in the area that I have relocated to in Seoul, South Korea. I am a graduate student at Yonsei University, Seoul, South Korea and do business consulting with major firms in Korea and actually an advocate for facebook but I have really been ill-treated by them. These are the initial emails that have been going back and forth between them and me so far. So I think you can understand my situation clearly from these correspondences. It is just mind boggling that I have brought hundreds of people to facebook only to be banned. I am not soliciting or harassing anyone. But I have been banned for adding friends to my profile. It is just really unfair their behavior toward individuals like me. It is nice to know now that I am not alone.
Thank you all for creating a forum were I can vex and be honest about my true feelings of how facebook is forcing their culture onto others through there rules.
Discontent in Seoul, South Korea,
Noah Patrick Torres
American Citizen originally from San Francisco, California
University of California at Berkeley Graduate in International Relations
Yonsei University of Seoul, South Korea Graduate Student in International Relations
PS. If you need to contact me feel free to do so at my email address at noahpatricktorres@hotmail.com
Dear Facebook staff,
I have over 300 friends, 12 albums, my graduate school network contacts and personal emails that were sent to me and to others on my facebook account. You have blocked me from accessing any of my information. I have been a loyal user of facebook and I do business and educational consulting all over South Korea, China, Australia, New Zealand, Japan and the USA and I have been an advocate for using sites as Facebook and now I have been banned to use my account because I have asked people to be a friend.
I think permanent banning of my account is much too harsh for what, Riley, a Customer Support Representative deems as misuse of the site. I have used myspace and msnspaces and there is no such thing as banning people for asking for friendship or having too many friends. There are individuals that have over 3 million friends on those sites and they have never been banned. I have at last count only a mere 322 friends.
I am University of California at Berkeley graduate, Yonsei Graduate School Student in Seoul, South Korea and have studied pre-law. This site has been a great tool for me to expand my networks professionally, academically and personally.
I would like the Facebook staff to reconsider reinstating me as a member at the address of noahpatricktorres@hotmail.com. The punishment simply does not fit the crime. I have been an advocate of Facebook academically, professionally and personally and now you have banned me from the site for seeking out friends. It is very difficult to understand. I hope to see a resolution to this matter that is fair and just.
Thank you for your time and efforts,
Noah Patrick Torres
Re: Hello my account was disabled please reinstate my account?
From: Facebook Support (appeals+ngvbv51@facebook.com)
Sent: Wed 12/05/07 12:07 PM
Reply-to: Facebook Support (appeals+ngvbv51@facebook.com)
To: noahpatricktorres@hotmail.com
Hi Noah,
Your account has been disabled for misuse of the site. It is a violation of Facebook's Terms of Use to harass users on the site, whether through unsolicited messages, friend requests, pokes or other features. We will not be able to reactivate your account for any reason. This decision is final.
Thanks for your understanding,
Riley
Customer Support Representative
Facebook
-----Original Message to Facebook-----
From: Noah-Patrick Torres (noahpatricktorres@hotmail.com)
To: disabled@facebook.com (disabled@facebook.com)
Subject: Hello my account was disabled please reinstate my account
Dear Facebook Staff:
I am an American citizen living in Korea and I am using Facebook to meet new friends in the region. Also I am using it as a method to contact my classmates that presently I am going to school with. It is very vital that I have Facebook to maintain my networks.
I know that it may look excessive the amount of friends that I add at times but they are all people that I would like to make a network with as I am living in a foreign country. I am not harassing people or sending illicit emails. You can look at my history and the only thing that I enjoy doing is asking people to be friends and then they have the choice to become friends or not.
I don't see how this could be grounds for disabling my facebook site. I would really appreciate it if you could reinstate me and I will try not to break anymore rules that facebook may have. I would like to apologize and say that facebook is a great opportunity and site serving a great purpose for me and millions of others. I would like to thank you all for providing such a great service.
Sincerely,
Noah Patrick Torres
I’m I have been treated unjustly: Loyal Facebook Memeber
-
Inappropriate?Hi All!
I was on my facebook profile I got boot out and when I try to login again i got the 'your account has been disabled' yesterday as I was on my facebook profile.
I received those warnings saying I am reaching my limit for messages hence I slowed down a lot it but yet they disabled my account. And I've emailed them at disabled and appeals as Thor suggested but no response at all. I think they're pretty slow as they see you as a potential spammer, I think that's a rather idiotic mentality.
Does anyone knows how long usually they'd disable an account before reinstating it?
I’m Confused, Frustrated, Super Pissed Off
-
Inappropriate?I had my account disabled twice.........first time it took a few hours.....the second time 3 days.........3rd time apparently they just say "Fuck you" and wont re-enable it........
-
Inappropriate?Thanks Aggie for the heads up!
Those ingrates are getting too big headed.
They should really construct a way to solve this matter amicably not in an abrupt or disrespectful manner(s)
Does anyone have constructive ideas on how to let them(FaceBook) know it's high time for them to do a review on matters related to user accounts being disabled etc? -
Inappropriate?I dont know how much I helped as I'm sure they treat each case differently.......but thats what they did with me........
I am in the process of starting up an online community along with 5 other programmers........with all seriousness we plan on smashing facebook and myspace, simply by treating our members with respect......something the clowns @ facebook no longer do........ -
Please let me know when you do I would love to join. I like the apps of facebook but like the 'visual effects' of myspace. But I also enjoy my privacy but still be able to contact friends that I have lost touch with. I mean some either use both or one or the other. All I did was change my name and only AFTER it was disabled did they send me an email to say what to change my name to. And their 'privacy' is a bunch of crap. The site was hard to navigate and I am a Comp. Engr. I emailed several different emails to several email addresses I found and to no avail. I mean come on I don't want my ex to find me for safety reasons. I mean if I can set up a fake account why does changing my name to a nickname any less 'fake'? -
BTW way who do I email to reactivate I would like to get contact info from my friends on there if I can get a way to get reactivated. -
Inappropriate?Hey..
Aggie I'd be happy if there's a better social platform.. good governance is important I think.
Btw, they reinstated my account early today. They replied to my emails with all vague explanation and by reinstating my account with a hint of subtle threatening to disable my account again if I "misuse sending/receiving messages" in the future. I will continue using their social platform for now but things has changed and I am not as happy as how I was before. -
Inappropriate?if you are tired of this and want to try a great new site i found check out www.moli.com. They actually have customer service and help.
-
Inappropriate?To Facebook,
I understand that my account has been disabled for "misuse" of the site. I wonder if you could be more specific about what act in question was responsible for my account's deactivation. I looked over the Terms of Use page and could not find a specific rule that I had abused to the point of warranting such suspension.
I realize that over the course of usage, some of my friend requests, etc. may be unsolicited but I imagine that is the point of many of these features as Facebook is not only a place for friends to connect online, but to make new friends as well. As there is a limit to the number of friend requests made at any one time, I'm not sure what constitutes abuse in this regard.
I don't mean to cause any hassle or trouble, but I would appreciate any further clarirication available on this issue. Thank you in advance for your time and consideration.
Sincerely
Nico
Indonesia
___________________________________________________________
Hi Nico,
Your account has been disabled for misuse of the site. It is a
violation of Facebook’s Terms of Use to harass users on the site,
whether through unsolicited messages, friend requests, pokes or other
features. We will not be able to reactivate your account for any
reason. This decision is final.
Thanks for your understanding,
Patrick
Customer Support Representative
Facebook
___________________________________________________________
p/s:
I am sorry to be so annoyed, but really the facebook is the only way that i could communicate with my family members. I just lost my beloved daddy. He died from Heart attack. What i do is always showing to my family members, my mum, my sister & brother on what i can do with my page to make them a smile. They are all in overseas. Please give me the last chance that i can log on. I really love my family very much. :(
Sincerely,
Nico
Indonesia
___________________________________________________________
No even a reply back :(
Can someone here help me to get my account back...
I’m sad
-
Inappropriate?Hi Nico,
Try being persistent in sending your emails to the administrator. I have spoken to some friends and this way might help you to get your account back. Send a few but different emails but with the same intention to catch their attention. Imagine the number of users hence persistence is crucial to be noticed. -
Inappropriate?i had send to
- disabled@facebook.com
- appeals@facebook.com
- info@facebook.com
- appeals-comment@facebook.com
- warning@facebook.com
none reply yet for 2 days.
I really need help here.
my ign facebook is : nico alexander
email: vip_jakarta@hotmail.com
please help me...
I’m sad
-
Inappropriate?I suggest you be a little pushy. Sometimes being pushy and a little bit of harsh, demanding and swear a little would give some result. Keep on sending in.. don't give up yet..
-
Inappropriate?alright. if i try to send with different email... would they check if its the same I.P ?
I’m confused
-
Inappropriate?Dear facebook,
I m writing here in concern about my friend - nico alexander who got disabled from the facebook. He is now crying and wouldn't want to eat because he can't contact his family members through the facebook. Please give him a chance, and i wish he could make his family feel proud about him. Pity on him, coz he dad juz pass away from heart attack.
Yr's sincerely,
Nico's Best Friend -
Inappropriate?To whom who may concern,
Please help my friend here. He is innocent. If any mistakes that he had done, I am sure he will learn from his mistakes and will never do it again. For god sake, he just lost his dad and the only way for him to get into his parents heart and to communicate is by the facebook.
I hope there will be a quick response to help this little boy find his love one for life. Please help him to be loved by his family members since he got no more daddy.
Please help. (nico alexander / vip_jakarta@hotmail.com )
Veronica -
Inappropriate?Can anyone really help me up... there is no response at all from the admin. so sad...
I’m sad
-
Inappropriate?Hi, I'm Robert.
My account has been disabled by the administration of facebook.
Is there any chance that they can re-open my facebook account.
They blocked me because they said that I message to many people.
I mean, what's the point of that. Even though I message my friends, they still reply me back. Can you HELP me with this. And I post too many on the wall, telling people to join my group. I lost my group now.
I need my group back. I opened it almost everyday. Without it, I just don't know what my life will be.
Can you help me please?
I really need this.
I’m Dissapointed
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Inappropriate?Robert, you're fortunate in that you know exactly why you've been disabled. It does sound like you were exhibiting spammy behavior--going around "telling" people to join your group is generally not productive behavior. If everyone did it, the site would become one big promotional event, and what's the fun in that?
Furthermore, it does cast suspicion on your other behavior (i.e. the promiscuous messaging you describe).
Everyone, please remember that you're cultivating a reputation online and that everything you do contributes to a perceived pattern of behavior. Web sites like Facebook have to judge by this aggregate behavior whether or not you're a positive influence in their space when making moderation decisions. You have no innate right to use their service, so go slow, and err on the side of deference and respect if you don't want to be banned.
I’m being blunt
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Inappropriate?I know I'm wrong. But is there any other chance that I could get my account back?
I’m Anxious
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Inappropriate?To whom who got a heart to answer me here....
Facebook has limits in place to prevent behavior that other users may find
(((annoying or abusive)))>>> ans: could you check my page and see what kind of person I am, and the way i manage my page and the friends i got. I dont know why you call me annoying or abusive. Please go into my page and see what kind of person i am.
These limits restrict the rate at which you can use
certain features on the site. Unfortunately, we cannot provide you with the
specific rates that have been deemed abusive. >>>ans: I didn't know what feature you are talking about... I am really sick of the word abusive. I didn't do anything abusive to my friends
Your account has been disabled because you exceeded Facebook's limits on
multiple occasions, despite having been warned to slow down. >>>ans. I agreed i am going to fast. Technology is fast nowadays... why should we go slow. I know only facebook got rule in it.. i always trying to go abit slower e.g adding friends... i would put at least a 5 second break before adding the other one.
Furthermore, it is
a violation of our Terms of Use to (harass) other users by (unsolicited messages),
(pokes), (friend requests,0 etc.>>> Let me summarize it for the 4 bracket above.. harass? unsolicited messages? pokes? friend request? Again, please check into my page, and see what kind of person i am. I don't have a heart? Or like to over rule? I got a religion here and a heart to play with a good manner.
We will not be able to reactivate your account for
any reason. This decision is final. >>> ans: Not even a reply back... its all bots... been 3 days... I am really sad to see this...
I bet my luck is so bad that i don't know what i do wrong about it. Can someone here... help me of what i should do to get my ACCOUNT BACK!!!! I had made so much repliies, so much begs... and cry.... Holy Bible!!!!
Your sincerely
Nico
I’m sad
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Inappropriate?Could you help me to get my account back. SADLY none reply to me at all. The responses are all bots. What should i do? My brain is gettin isolated with no frens.... boredom....
I’m sad
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Inappropriate?They are just trying to slow users down from making money on Facebook.
http://bits.blogs.nytimes.com/2007/12...
and the video about facebook and privacy is quite scary!
I’m confused
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Inappropriate?I don't mind paying them in real cash. I am rich anyway. I just really need my account back. Money is not that important. I need to get back to my friends :( I am not trying to advertise or wutever. I already have 4 business website of my own. I am so sick and so innocent!!!
I’m sad
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Inappropriate?yea after they say "This Decision is final" they put you on a spam list and no longer receive your emails from that address.........
bastards -
Inappropriate?Well, still good for ya. You still get enable once or twice right? Me not even once... So bad...
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Inappropriate?yea.........but all I did was add too many friends and then have a group disabled......lol
you did something that they saw as spamming......... -
Inappropriate?I got my facebook disabled as well. They accused me of "spamming" just because I copy pasted one message about 3 times. People actually sending sexually harassing and offensive messages get a warning email. I GOT NONE. This is completely unfair. Check out my BBB complaint status
http://sanjose.ebindr.com/complaint/v... -
Inappropriate?My account was disabled for posting too much on walls. It was enabled after I sent 2 emails to disabled@facebook.com and 1 email to info@facebook.com within 24 hours. They replied to the “info” email. Be polite and you might get your account back. Hope this helps.
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Inappropriate?Hi,
In response to fionatotti's posting i beg to differ as it depends on which administrator you're dealing with. Some just doesn't react to users who are "being polite and/or wussy" untill they get some hard action from users. I've spoken to some people who had similar problems and cases were dealt differently by different administrators..
However, fionatotti im happy that you got your accounjt reinstated again. Use your FB account wisely and you'll be all right. -
Inappropriate?This is so useful. I've been trying to delete my facebook account for ages, which is apparently not possible. But have picked up so many good tips for getting myself de-activated/de-listed. Thanks, folks!
I’m happy
-
This reply was removed on 01/01/09.
see the change log -
Inappropriate?i pay $500 cash if anyone can get my account back... cheers vip_jakarta@hotmail.com
I’m indifferent
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Inappropriate?500? too generous of an offer eh mate? lol ... i came across this article that i was reading a few days ago which said that "Losing Facebook is worse than losing your job" LMAO...to an extent, i feel the same
I’m in desparate need of my Facebook account.
-
Inappropriate?Hi guys... This is a useful e-mail address: appeals+ngq0zsr@facebook.com
This e-mail belongs to the user operation. This is only for people who wanted to have their account re-activated. If your account was disabled, send an e-mail to this address. But, you have to be polite to them. You need to apologize to them of what you have done and tell them that you want your account back. And you have to say the word "PLEASE".
This will take a while... so be patient!
I’m confident
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Inappropriate?:) But I find it amusing/distressing that folks think Cash Cliques is anything but spam/that Facebook would allow its continued existence. What else could it possibly be? AFAICT, It's centered around sending unsolicited bulk solicitations.
I’m amused/distressed
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Inappropriate?I'm sorry, but what are they supposed to replace it with? Keep in mind rule 1 and 2 of the 'rules of spam'. (http://bruce.pennypacker.org/spamrule...)
All social network sites attract spammers unless they have automated anti-spam measures. Unless you're an expert in anti-spam measures, you have no idea how creative and persistent spammers can be, or how challenging the problem is. E.g. yes, it is harmful to tell the spammers what line they crossed; it helps them improve their tools.
It sounds to me like most of the people who've complained here about their account being disabled sent spam (did something that involved sending unsolicited bulk messages), and most of the rest violated one of the other rules. I've dropped out of 2 or 3 social network sites because of spam. -
Inappropriate?Why aren't hardly any of these warnings on facebook themselves? Only yesterday did i start getting warned bout "You are approaching the number of wall posts, please slow down before you hit a block" and everywhere i turn there has been specific help. Only thing i can find is that... as sad as this maybe i use fluff friends and this a big number that go to each fluff profiles and leave your personal url for your fluff friends so they can earn "munny"... thousands use this thing so far haven't heard any of them hit this... what the crap is facebook up too!?
I’m frustrated
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Inappropriate?I'm curious, how do you plan to deal with spam?
-
Inappropriate?Well, I recently was disabled for misuse of the message feature. I received a warning...that I tired to listen to, but then had my messaging feature disabled. After once again getting the warning, my account was disabled.
I've sent polite emails to:
info@facebook.com
appeals@facebook.com
disabled@facebook.com
appeals+ngq0zsr@facebook.com
I'm waiting for a response...
I’m Upset...
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Inappropriate?I have also now send emails to:
comment-info-rt@facebook.com
info+ngqrvqs@facebook.com
Does anyone know what the typical response time is? -
Inappropriate?The response time is usually between 24-30 hours... I have had my account disabled twice already for "abusing" the search function. They emailed me back and said that this was my last chance though. I guess it's a "three strikes and you're out" sort of thing.
I even made a facebook petition group to try and end all of these limits: http://www.facebook.com/group.php?gid...
All these limits are doing is making people mad, and leading to innocent accounts being disabled. -
Inappropriate?Well thats obvious mewwem22.
You are sending to many messages. That'll include spaming though.
I have made a new forums. But my rules aren't that strict as facebook. Why not checking out people > http://veis.clictopic.net/index.htm
Read the rules in the "Intro and Farewell" section before registering. A confirmation letter will be send to you. You MUST confirm it to make your account active. Enjoy!
I’m indifferent
-
Inappropriate?How stupid is this.. I got my account disabled once for poking too much.. ok fair enough so I asked them how i could avoid it.. they couldnt give me any specifics.. so I went on my merry way poking again but thistime I made sure that whenever I got any kind of warning at all I hit cancel so that I didnt go over the limit..
Anways.. unfortinately that wasnt enough bcos I still got these emails in my mailbox saying that I was abusing facebook..
so I wrote to facebook asking if there was a way I could avoid this.. they provided only the standard vague doctrine that you shouldnt go over the limit but werent able to tell you what the limit is for security reasons.
so I made damn sure I wasnt going over the limit and always clicked cancel whenever I got any kind of warning.. and sure I thought.. that will keep my account from being disabled.. a week later my account was disabled without warning.
I tried to explain the situation but I got the standard line that I shouldnt be abusing the system etc etc.
when I clearly wasnt.
so I wrote this complaint back to them
"
I think you had better check your systems because if you look at the data you will see that I clearly did adhere to every single warning that I was given..
After the account was disabled and blocked from poking the first time it was never blocked again because I never went past the limits.
what you people don't seem to understand is that there is a serious fault with your system. You keep dismissing this as a case of abuse when if you took the time to look at the data you would see clearly that in no way did I abuse the system or violate the terms of use.. nor did I exceed the so called limits.
here are the points I would like to make..
1) Poking was never detailed in the terms of use or in the help pages as an abuse of facebook.
2) It does not state anywhere on your site that your account can be disabled simply because you poked a few too many people.
4) I have not sent a single unsolicited message, nor have I used any profane or abusive language or images on my profile.
5) After my account was disabled once I was not given any warnings or messages that stated that I had exceeded any limits for poking.. infact I stopped poking once i was notified that I was getting close to that limit.
6) your failure to address these issues when I took this up with you before my account was disabled shows a complete lack of professionalism and understanding of the issues I raised.
7) your methods supporting your clients are draconian at best and completely devoid of logic and reasoning.. could you imagine if the Traffic Authority told you that if you sped 3 times your license would be canceled. Sure that sounds reasonable but what if they said that they would not tell you what the speed limit was nor would they tell you if you were speeding.. does that sound reasonable to you ? That is in effect what your system is doing right now.
could you please provide me with the contact details of your supervisor I would like to make a direct formal complaint to somebody who doesn't just sit there all day and quote vague company guidelines at me.
"
the bottom line is that the facebook terms of use are bullshit.. they have an automated system which disables your account if it triggers any sort of limit regardless of if they warn you to stop or not.
the appeals process is also bullshit. if your account is disabled a second time they will not enable it regardles of if you are right or wrong.
my solution is simple..
if you want to use facebook make sure all of your contacts are in MSN Messanger.. or yahoo or something..
if your account gets deleted then just create another one and import all of your contacts again.
facebook will not help you if you get into a bind and loose all of your contacts.. frankly they don't give a shit.. all they care about is keeping the number of users high so they can sell the data.
Just my 2c
I’m pissed off
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Inappropriate?hi. i sent some private messages. about 8 i think. ive been disabled. gutted.
i've just emailed the following addresses
appeals@facebook.com
appeals+ngq0zsr@facebook.com
appeals-comment@facebook.com
comment-info-rt@facebook.com
disabled@facebook.com
info@facebook.com
info+ngqrvqs@facebook.com
warning@facebook.com
---------------------------------
hi. my account has just been disabled.
it is registered under this email address (@hotmail.com),
and the name Dave Alexander.
i was sending private messages to the 'eco-power ranger' administrators for some british universities regarding a facebook group i had set up. the group itself was about the potential benefits to be gained from changing our daylight-savings time.
i am not sure how else to gain awareness for it.
this is only the 2nd group i have set up. the first one has 13 members and came about through no 'spamming' activities.
i'd hope that you can see from my facebook usage that i'm a below average user, and that this is the first (and only) time i have/will do this. i'd like to think that my 8 private messages to carefully chosen recipitents about an interesting subject/debate is better use of the site than people (and myself included) accidentally (or sometimes purposely and annoyingly - not myself) sending pictures of naked women or chain letters.
i do understand the need for limits and i will not do this again and understand that a further violation would be dealt with more severely.
also, i'd like to recommend that warning messages from yourselves regarding spamming be sent to users facebook inboxes rather than straight to their email accounts.
lesson learnt. sorry.
regards,
David Alexander
I’m hoping for some common sense
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Inappropriate?48 hours and a few emails later..................
Facebook Support (appeals+ngg0vme@facebook.com)
Sent: 22 January 2008 02:20:08
Reply-to: Facebook Support (appeals+ngg0vme@facebook.com)
Hi Dave, Your account was disabled because you took repeated actions that could be construed as spam. For instance, it is a violation of Facebook's Terms of Use to repeatedly send the same message or to make the same post. Facebook prides itself in protecting users from spam, and we take this standard very seriously. However, after reviewing your situation, we have reactivated your account, and you should now be able to log in. Please refrain from sending the same message or repeating the same post, as further violations of our Terms will result in your account being permanently disabled. Please also be aware that when a warning message appears on your home page, it will generally be displayed for 24 hours. It can be displayed for longer, however, if you continue to perform these actions. We appreciate your cooperation going forward. Thanks for your understanding, BrettUser OperationsFacebook
I’m enjoying spending less time on facebook
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Inappropriate?guys! how long doest it take to reply and wats the longest?
it doesnt seems to reply!
I’m sad
-
Inappropriate?My account was also terminated four days ago. There reason for it was because evidently I was "reported for engaging in behavior other users reported as harassing in nature. It is a violation of Facebook's Terms of Use to harass users on the site, whether through unsolicited messages, friend requests, pokes or other features. As I already mentioned, uploading content that is sexually suggestive or explicit is a violation of our Terms of Use as well. We will not be able to reactivate your account for any reason. This decision is final."
I told them I have not been messaging anybody lately and that I only made one friend request the other day before they disabled my account. I have no idea where they came to the conclusion I was uploading sexual content. I'm very mad about this because they're trying to make it sound like I'm a criminal for something I didn't do and terminate my account right on a dime. I'll admit they gave me two warnings before for making too many friend requests, but after that I have backed off and haven't been adding as many people as I was before. What is the point in having facebook if it's a crime to add new friends? Then to top it off they fill your whole profile page up with those mini-apps. Seems like their whole focus is on spammers. I told them I don't want to visit a site where I can easily get in trouble for doing nothing.
I'd still like to get my account back and won't give up until they do. -
Inappropriate?hi my name is marcia i was woundering if i can please go back on i promised u that i will never do what i did again i am sure on that one so please write back to me soon thanks.
-
Inappropriate?Why does facebook assume everyone is a spammer, yet have all the banners? I dont get it... I would suggest if you get banned,calling them at: (415) 467-2300.
Why are they being so vague don't they want people to use Facebook?
I’m pissed pff
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Inappropriate?Why does facebook assume everyone is a spammer, yet have all the banners? I dont get it... I would suggest if you get banned,calling them at: (415) 467-2300.
Why are they being so vague don't they want people to use Facebook?
I’m pissed pff
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Inappropriate?This must be the most interesting debate of all. Well, I guess that person jz need peace... and he is not the naughty type I guess. Maybe he is jz putting it for fun in a minute and remove it again... I guess he love the person more than anyone in this world. I guess he is not trouble maker. Someone that keeps very deeply inside his heart.
I’m ..
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Inappropriate?Thor, why are thety banning ppl for no reason? Do they not want people messaging friends?! They have a very poor business model..
I’m mad
-
Inappropriate?Personally I don't think banning people fits the crime when they could either tell you what to delete or they could do it themselves. Not everybody is going to have rated g content whether it's through messages, wall posts, or groups. Do they expect people to log in to their account and then stay stagnant and not add friends, join groups, create groups, message, and post on walls? That's what I call sensitive people running facebook.
-
Inappropriate?Don't bother to call them, they have asinine and deceptive voice mail system that kicks you out ASAP.
FB wants us to beg. Expose them instead.
I’m ready to expose FB
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Inappropriate?I got sone comment saying I wasn't eligible? What the hell does that mean? Should I register with a different e-mail? I think they are definitely running a SCAM... Then they act like everyone that has friends is a spammer..
Is there any way I can get my account back... Their receptionist is cluless.... HELP!!
What do they mean that someone who did nothinkg wrong is "ineligible", is having friends not allowed?!
HELP!!! I am thinking the next step is to the media..! -
Inappropriate?If I can't get my account back I might try creating a new one and see what they do.
I’m mad
-
Inappropriate?Its pretty sad. My first account also been disabled. Writing to them like more than 20 mails, but all seems useless. But its ok with me. Its good to start all over again. Right now i had been in the second account for almost 3 months. Doing better than the first one. But unfortunately, I m now facing problems not about facebook disabling me... but people trying to kidnap you for something. Its prettty sad bout this
-
Inappropriate?THIS IS RIDICULOUS. i didnt do ANYTHING wrong and i got my account disabled. ive emailed a bunch of facebook email accounts but still no response. anybody know if there is a chance that they can restore my account with all my information/wall posts? should i keep emailing them?
I’m confused
-
Inappropriate?I am giving them until Friday at 5 PM PST, then I am goin to the media!!
I’m confused
-
Inappropriate?I got "deactivated" for spam. The only mass mailing I did was for this stupid application that you are required to send at least 15 emails to see what a friend sent you. The next day I was greeted with the deactivated account message as I tried to log in. This is ridiculous. This really sucks because I just found a bunch of really good friends from gradeschool.
If this message is kinda jumbled or nonsensical well that is cause I'm kinda pissed. Thanks everyone for all the helpful comments and suggestions listed above, I hope they work...
I’m pissed.
-
Inappropriate?I got disabled yesterday afternoon, no explanation why. I know a lot of people here have said "what did I do?" when in reality they know they really kinda broke the TOS, but in my case I have absolutely no idea what I did. Nothing. No warning. I emailed disabled but if I don`t get a reply by tonight I`m going to email the other addresses. Anyone in the same boat?
-
Yes, My account did not accept my pasword, so I reset my password to get on. I had to do this for two days straight and late in the second day, it said I reset my password too much? What is that? Here's an idea, run a proper website that accepts the proper password and I wouldn't have to reset my password to get on. Obviously, they aren't the kind of site that can run their logistics. A real company has real customer support to handle issues like these. Fix your server, upgrade, or what ever you have to do Facebook....because this is ridiculous! -
Yes, My account did not accept my pasword, so I reset my password to get on. I had to do this for two days straight and late in the second day, it said I reset my password too much? What is that? Here's an idea, run a proper website that accepts the proper password and I wouldn't have to reset my password to get on. Obviously, they aren't the kind of site that can run their logistics. A real company has real customer support to handle issues like these. Fix your server, upgrade, or what ever you have to do Facebook....because this is ridiculous! -
Inappropriate?As much as being banned sucks, I wholeheartedly disagree. Being a part of a social network is a privilege, not a right, and the argument that Facebook users should not be using the service if they require online privacy is valid. You're not the one to make demands. I am already quite tired of trying to search for people on facebook with tons of fake listings coming up. I am a strong proponent of privacy, but just as I accept that I will have to move on if they ban my account for no reason, you should accept that if you didn't read the TOS before signing up for a service, your ignorance of the service policy doesn't grant you immunity. Use your own name. Or go somewhere else. It's black and white.
I'm sorry, but I think it's downright arrogant for a sex-trade worker, for example, to demand the ability to use a fake name. No one at facebook is obligated to give in to your demands. If you are so concerned about your privacy, change your name in real life. Then when facebook comes knocking on your door you can provide a birth certificate.
-
Inappropriate?They are trying to tell me I am ineligible? Why the hell, would someoen get banned, for adding people they know... I am thinking about going to the media, if they don't restore my account by 5 PM PST (7 PM Friday night here). They will get "OWNED".
I’m confused
-
Inappropriate?I sent an email to disabled@facebook.com yesterday, got an email back 30 minutes later saying that I should "stand by" and they would get back to me soon. However it's been a day and I haven't seen anything yet...I just emailed info@facebook.com to be sure.
I’m frustrated
-
Inappropriate?To be fair to their business model, Mike, it depends on people behaving themselves and being who they say they are. And it's working out pretty well for Facebook and most of their 60million user audience so far.
I'd argue that the problem is not that they're banning people, but that there is sometimes little communication when it happens, and no clear path to redress. I'd love to see them work on this. -
Please can you help me. I have also been disabled and any attempt to redress has amounted to zilch -
Inappropriate?EVERYONE JUST KEEP EMAILING. 24 hours later i received this email after emailing facebook on several of its accounts.
Hi Sam,
Your account has been reactivated and you should now be able to log in. We apologize for any inconvenience.
Thanks for contacting Facebook,
Emma
User Operations
Facebook -
WHICH E-MAIL?????????? -
Inappropriate?What did they mean by ineligible? Is it a TOS violation to add friends from your own hometown?
I’m pissed
-
Inappropriate?Ok.. From my experience.. once your facebook got disabled.. It won't come back anymore. The only way is to start from the beginning again. Just let me know if you need any help to make any application back in shape again... Thats all i can help .. coz i m a 24/7 man
-
Inappropriate?Out of all the e-mail addresses mentioned to contact facebook is there any one address where you'd have better luck?
I’m pissed off
-
Inappropriate?Patrick from Facebook (appeals-comment@facebook.com)
-
Inappropriate?Thanks nico. I'll have to try that one tomorrow.
-
Inappropriate?They say I am not eligible? What does that mean, I haven't done anything but add some friends from my hometown..
I’m mad
-
Inappropriate?while it may be for normal ppl that aren't doin anything.. They said I wasn't eligible & I didn't dp anything? What's that mean?!
I’m mad and confused!!
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Inappropriate?Today I received a warning that i've been sending too many messages, and i'm approaching my limit. Now i'm afraid to send any more messages. Is this something that will disappear after a few hours or is it a permanent fixture? Thanks
-
Inappropriate?As I understand it they are measuring the number of messages sent over a given period of time. I'm not sure how sophisticated the algorithm is, but it's probably safe to assume that you can resume message-sending again after a cooling off period. Just make sure that you send messages at a slower rate. Most importantly, don't do anything that could be interpreted as a spammer!
-
Inappropriate?Thanks for the reply. And that that include legitimate messages that are send to people, who are not on my friends list?
-
Inappropriate?Well my account has been disabled for a week now and I haven't been e-mailing them lately. Should I send one more e-mail and see what they say about it or just create another account with another e-mail address?
I’m still mad
-
Inappropriate?I sent them one more e-mail to disabled@facebook.com. If they don't respond within a reasonable time or reactivate my account I'm going to create a new one.
-
Inappropriate?Been a day and those fools still haven't replied.
-
Inappropriate?Two days is too long for them to ignore an important question. I think it's time for me to take action soon.
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Inappropriate?After a series of email convensations with Facebook regarding why my account was deactivated, they have stopped replying and have removed my email address so when I send an email to - disabled@facebook.com, - appeals@facebook.com, - info@facebook.com the email just bounces back as undelivered.
They have not given me a proper explanation as to why my account was disabled. When I challenged them to give me examples of incidents they believe violated their T&C's they stopped responding.
Has this happened to anyone else.
I’m frustrated
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