_Photos Error_ Java Uploader on Mac; fails to upload certain photos, uploads blanks instead

When my iPhoto uploader wasn't working, I turned to the standard browser uploader. I was surprised to find that the java uploader was also experiencing serious ongoing issues that appear be persistent for weeks. This leaves mac users pretty much in the toilet when it comes to uploading photos.

The issue is that many photos fail to be recognized as in the uploader as thumbnails. They render as blank boxes. They actually take the normal time to upload, but still remain blank boxes once uploaded!

I tried moving the photos, renaming the photos. The java uploader was able to consistently recognize the photos as blanks. They are all standard jpgs shot by a canon elph or an iphone.

On Jun 25, 2008, at 3:27 PM, Facebook Support wrote:

Hi Zeb,

We are aware of the problem that you described and hope to resolve it as soon as possible. Sorry for any inconvenience. Let me know if you have any further questions.

Thanks for contacting Facebook,

Cody
User Operations
Facebook

-----Original Message to Facebook-----
From: Zeb
To: info@facebook.com
Subject: PHOTOS: fotos appear blank in uploader and on FB

User id: xxx
Description of problem: Using the java uploader (the iphoto uploader causes erros every time), when I select a folder of jpgs all shot on the same day by the same camera, a seemingly random assortment of those fotos have no thumbnails in the uploader. They take a while to upload, still, so I figured they's be ok after upload. Turns out they stay blank even after upload, but the site seems to treat them as fotos in the album. What's going on? How can this be remedied?

Browser: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_3; en-us) AppleWebKit/525.18 (KHTML, like Gecko) Version/3.1.1 Safari/525.20

-----End Original Message to Facebook-----
 
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