Class action lawsuit against facebook for disabled accounts?

i have been disabled twice now the first time heart broken, second time water of a ducks back . class action fine idea but few of us have lost any thing tangible however when they disable a thousand accounts in a night
900 people sign up under new accounts some accounts are disabled some merely suspended but the old members still sign in as someone new.

this could be used this to grossly inflate the no of users and would bump the value of the company. most of face book's audience isnt real many are duplicates i would supose the advertisers and share holders,might feel a little defrauded by this because that is effectivlly what is happening

I think someone should take facebook to task on this. I can understand security and making sure the environment is safe but the lack of proper customer support should not be tolerated. 4 days going on 5 for me now.

Tony K, did you ever get reinstated or have you moved forward with a class action suite? I think there is still a huge opportunity for an attorney to make a name for themselves by taking Facebook to task over this issue (perhaps under the guise of unfair or discriminatory business practices, information privacy issues around their collection of credit card information in Profiles, etc.) Even if there is little chance of material gain/penalty the publicity alone should surely be enough to entice an attorney somewhere to take up the cause. The intention wouldn't be to shut Facebook down - just convince them to act like a responsible corporate citizen towards their customers.

Had my account for about 8 weeks, added 489 friends due to another application, got the email warning and stopped cold....5 days later.....kaboom, no warning account disabled. No response from my tow emails, spent some money on one of their partners products and now can not access it. I requested a refund, and have yet to hear from anyone. You betchya I would join in this class action suit, saw your post on consumer complaints with hundreds more...still trolling the internet and finding hundreds more....looks like to end to this.

LETS SUE FACEBOOK TO MAKE THEM ACCOUNTABLE FOR THEIR FRAUD AGAINST USERS THAT THEY DISABLE ACCOUNTS OF FOR NO REASON OTHER THAN SO THEY (FACEBOOK ADMINS ) CAN STEAL PEOPLES INFO ,PHOTOS AN CONTACTS SO THEY CAN SCAM AN SPAM OTHERS WITH THEIR FRAUDULENT ADS AN THE SO CALLED TOS WICH IS NOTHING MORE THAN A SCAM SO THEY CAN COMMIT THEIR CYBER THEFT IF YOU DO GET A CLASS ACTION GOING AGAINST THEM COUNT ME IN

my email is ravenchild44@hotmail.com

ABSOLUTELY TONY I AM RIGHT IN LINE BEHIND U, THEY DISABLED MY ACCOUNT AFTER I HAD A FEW PINK SLIPS, EVEN THO I STOPPED ADDING FOR A FEW DAYS INBETWEEN PINK SLIPS, I LOST A LOT OF PERSONAL AND SENTIMENTAL INFO ON MY OLD ACCOUNT, I HAD PICS THAT ARE NOW IRRETRIEVABLE BECAUSE I DELETED THEM FROM ELSEWHERE THINKING THAT THEY WERE SAFE ON FB. I HAVE EMAILED THEM CONSTANTLY ABOUT IT AND HAVE RECEIVED JACK **** BACK FROM THEM, AT THE VERY LEAST THEIR CUSTOMER SERVICE STINKS AND ALTHOUGH U ARE IN THE US AND I AM IN THE UK, I AM WILLING TO DO ANYTHING I CAN TO SUPPORT U IN THIS LAWSUIT, PLEASE COUNT ME IN, I WILL ALSO EMAIL U GIVING U MY EMAIL ADDY AND CONTACT INFO, ANYTHING THAT U NEED !!!!!!

I agree with everything said on this page and would like to be part of this suit. They have my personal info, photos, money invested in games, and I have even helped people with the video virus that was going around facebook.

So, all this talk and bitchin isn't getting anywhere is this just a place to blow off steam or is this guy going to do anything?

It's time someone took some action. I haven't been disabled or banned yet but have been scolded by the "pink box" and I wasn't doing anything wrong.

I ALSO THINK THIS IS A GOOD IDEA. WHEN YOU NEED HELP THERES NOONE TO HELP YOU TIME AND TIME AGAIN I HAVE TRIED TO GET HELP. DO IT IM WITH YOU ALL THE WAY!

I had my account disabled on 6/2. FB won't even reply to the daily emails that I have sent. All for playing a game! You can count me in!

Class action suit is a start at least. Seems to me a lot of the games have joined them in their fraudulent activities. If you invest money in their little scams, you will have your account disabled, just a warning. However, if you do not send them your hard-earned money, they disable your account "because Facebook flagged your account as a POSSIBLE duplicate account. Maybe add these applications to the class action suit?

My account has been blocked since June 12th. I'm a Grandmother for goodness sake! This is the way I stay in touch with my family and church friends! It's also the best way for me to stay in touch with my 18 yr. old granddaughter, who is getting ready for college. I haven't broken any rules - it's very upsetting. Facebook will not respond after many attempts. Can anyone help? Please and thank you?

Following email i recieved when i complaint to Facebook support team for my disabled account:

>>>
Facebook has limits in place to prevent behavior that other users may find annoying or abusive. These limits restrict the rate at which you can use certain features on the site. Unfortunately, we cannot provide you with the specific rates that have been deemed abusive.

Your account has been disabled because you exceeded Facebook's limits on multiple occasions when sending friend requests, despite having been warned to slow down.

After further review of your account, we have determined that you violated our Terms of Use by misusing our site features to harass other users. We will not be able to reactivate your account for any reason. This decision is final.

Thanks for your understanding,

Madeline
User Operations
Facebook

Apparantly Tony either got his acct back or works for FB since he hasn't said a word in 4 mos. So I think we're bitching in the wind at this point. May as well forget your FB acct and move on.

I agree Tim, I emailed this Tony guy at the email addy he gives at the top of this page and I havnt heard a word back from him, so he has either got his FB acct back like u say or he was just spouting off !
I have emailed FB every day since I lost my account and not a single word back from them either, FB customer service is shite to say the least so I dont think we are gonna get anywhere.

I think I might know who he is. I know a very outspoken person on FB that still has his acct, and it might be him. This page seemed like a place to get help but it is in fact like hundreds of other pages on the web...a place to divert us from FB addresses. I have more time and money when I don't play Zynga games and if I need to I can restart a new account under a new email for corresponence with my real friends. I'll let Zynga, FB and the people that advertise there (that I am boycotting) take the hit in a bad economy. They bit off more than they can chew. They can't tell you how many friends or messages are too many or what you did wrong, but MySpace can. I am IT certified in a few areas and it was obviously bad planning on the part of the kids that run FB. I think FB blocks my mail to the disabled@ address now. They can't handle their own network.

I have email from Facebook apologizing to me for disabling my account and stating that I would be able to log in immediatly.........Guess What? I still can't log in and they refuse to answer any of the emails I've sent!

Here is a running transcript of my latest debacle with FB
08 June, 2009
To whom it may concern at Facebook...

Again, You have "disabled" my page(s)— I am assuming that since I can not access my personal page you have also disable the company page (Fine Piano Services-also note we may be paying for ads!), as well?

Truly again I am stymied! AND I am frustrated beyond belief that I am never told why I am disabled— Our latest news posted was—June 3rd—that of my husband of 35 years, asking me to Re-marry him again. I posted photos of the rings, and talked to friends and family through my page... now "poof" my page is gone, again!

Let's see, I also played WordTwist, and PathWords, challenging my daughter Summer, my closest friend... Added some friends from Sparta High School in NJ, and was searching for some HS mates from my Dad's HS in Hackensack, NJ!

Really... Not one thing that could be taken as a slight, or misdeed against anyone! I am truly hurt and offended by this latest—what I am seeing as an assault against my character.
As I stroll through FB pages, I often notice content that I am personally uncomfortable with, and I chose to disassociate myself with those persons... Yet I post simple, plain posts of a 'G' rating, and am "disabled?"
There truly has to be some quick and logical way to repair this permanently?
I remain...
g

Hi Ginette,
After reviewing your situation, we have determined that you violated our Terms of Use. Please note that nudity and other sexually explicit content is not allowed on the site. Additionally, we do not allow users to send messages that are sexually suggestive, or that other users may find harassing in nature. We will not be able to reactivate your account for any reason. This decision is final.
Thanks for your understanding,

Eli
User Operations
Facebook

Eli...
Excuse me?
Nudity?
ME?
Sexually explicit?
I don't think so!
I sincerely do hope that you do in fact have proof of this charge.
I have never posted ANYTHING, ANYWHERE on Facebook, of a sexual, nude or explicit nature! I don't even think I've posted a "nude" baby photo! Certainly, I have never sent or posted anything even remotely sexually suggestive or harassing period.

I have just left a message with our attorney, S.Oser...

Most of my posts and images were of family and our church group, as well as a few ancient older photos from the 40s-60s of my family in younger and healthier times. As I have said in several of my posts: LGS or Life Gets Snarky... or to say that even when one thinks all is going along well, something will happen to show you that all is not what it appears to be!

I suspect that FB tags a person for some reason, and for time immemorial, not matter what they do, FB will find a way to give you them proverbial shaft. There is obviously a problem somewhere in your system, and I find it sad. To that pointI feel that FBs not even being willing to bring forth the 'evidence' against someone, only proves this end.

I used FB to locate and reconnect with friends from the many places I lived during healthier years, in my childhood, I am very sad that for some reason, I am being falsely accused and singled out for something of such an offensive nature, more so, something I really did not do!

Please, don't patronize me... as frankly, no, I do not understand...

I remain,
more confused than normal...
g

Tim... I completely understand your obvious frustration, as I share in the pool of problems. However, in the end it really doesn't matter whether Tony K is real or fictional, whether he is prepared to move forward or is happy with the outcome he received. The fact is that the more attention these problems with FB's disabling practices receive, the more likely someone—like a qualified attorney looking for a cause that MIGHT make a difference and aid their career— will take notice.
My concern with FB is that they are making allegations that are in many cases, untrue. And then using those false allegations as the basis for disabling accounts. They are able to make charges and accusations against their users, without producing proof of those charges. That is akin to a policeman driving up to your door, knocking and saying, You are under arrest and hauling you off to jail, without ever reading you your rights or telling you what the charges are. You are not given any rights within the FB framework as it stands today. The current FB philosophy seems to be that, You are guilty until proven innocent, and even then, if we decide your guilty, you are.
I have been "accused" by Eli, of FB as quoted:
"Please note that nudity and other sexually explicit content is not allowed on the site. Additionally, we do not allow users to send messages that are sexually suggestive, or that other users may find harassing in nature."
Yet I have never posted or sent "messages that are sexually suggestive, or that other users may find harassing in nature." And so, I am searching for attorneys that might be willing to take on the cause. False accusations of such may not be as acceptable legally, and I have been falsely accused. Even IF they are willing to reinstate my account, I am prepared to move forward.

I have also entered info on the page you provided fulload. Thx for the link.

They are getting away with robbery! I spent money on godfather points in the game mafia wars and now I have been disabled for 22 days with no response to emails or phone calls. I was disabled for adding friends from a mafia wars add-on page where the people had their links posted to be added. This and many other pages are constantly promoted on the main wall and the game itself constantly tells you to add more mafia to become stronger. How can they punish you for something that they promote?? There are many of us that this has happened to and I want to know how they can steal my money with no explanation!!!

Let's try this... Maybe John Stossel will help...

http://www.facebook.com/pages/John-St...

I knw a person who got disabled every week for teo months in a row and i myself go disabled ones and that person i said before was just a little girl and she barely added people and had list smaller than 100 n she wasnt even a member of ten groups and nope she was barely online so couldnt post much n besides shes a lil girl she cudnt do much damage in fb

I have received 5 warnings since last fall and last fall was disabled for adding to fast. Facebook told me outright the last time a couple months ago that they dont want members making new friends and that they are to restrict their friends lists to people they know personally. they also said several times that for security reasons they cant tell the limits for adding but that there are no specific limits and its upto the admin that sees the adding weather on not to disable or delete an account.

It took 3 weeks of arguing and in the end a threat of a lawsuit to get my account back.

I've been trying to get my account back since June 2nd I even sent a complaint through the Better Business Bureau but besides the automatically generated emails no one seems to bother giving me a straight answer. My only fault was sending too many F/R's but it was to play the Playfish games and I was not harassing anyone. Shane please tell me how you got your account back!

Send an email telling them what you were doing, thats its not fair to you or the other users, force then to quote where in the terms it say there is a limit and then threaten a lawsuit and that you have already sent the evidance to a laywer who is waiting for you to tell them to go or not with the case.

Thats what I did each time they either shut me down or threatend to

I think its time, we all move on and go back to myspace

Tony, I sent you a persona; email as well. I was deleted last night, made a new account, requested all my friends back (arduous task) and was just deleted AGAIN. There is NOTHING, and I MEAN NOTHING that violated Terms of Use. I am appalled. Something needs to be DONE!

Hey full,

yea, I agree with you that I wont hear back from Tony, but SOMETHING needs to be done..... My gears are turning full force, and I am going to come up with something, to which you will all be privy.

I suspected that someone reported ME as well, but this is not the case. My initial profile was open to "friends of friends" and I was certain that someone from a previous relationship was behind it. Now, I think it is 100% FB. I just created a new profile, (PRIVATE) and not even 24 hours later it was gone! Just like that. You cant report what you cant see!

NOTHING OFFENSIVE.......nothing much, PERIOD! I DID however, post a link to THIS THREAD! I wonder if FB has taken on the role of Big Brother.....? Since there is NOTHING offensive on my account, but there is something "slanderous" towards FB on my account, this could be considered a breech of Constitutional Freedom of Speech......I have the right to post what I want, as long as it's within the TOU, and railing on FB is not listed.....ha ha ha.

FB is stepping all over people and lives. It's time for ACTION!

I believe we have ample grounds for a class-action lawsuit, and I detail them here in a photo album I created by taking screenshots of the various Facebook warnings and their "help" pages. Don't be afraid when you see the 'warning'—it's only a screenshot! http://www.facebook.com/album.php?aid...

Frances unfortunately my account was disabled because I ignored the various warnings received, I was sending too many F/R's that FB considered harrassment. Though the people I was adding were all listed in a forum for the playfish game Restaurant City, so I was only adding people who wanted to be added, FB considered my actions to be against their terms of use. I don't understand why they allow certain applications to be on their platform if to use them one is in danger of having their account disabled. It's been 2 months already and it's very frustrating.

I know what you mean fulload, I hear of people getting their accounts back everyday, yet some of us have been singled out and banned forever for reasons that only FB knows. Since both my daughters have accounts I see so many fake accounts with strange names, people who have 2 accounts, the photo is the same, they use different names; and the list could go on. Do they get disabled? No, it would take years to uncover all the fake accounts but why bother, what do they care!

Well folks, guess what? My account was reactivated........but this is STILL very disconcerting for US ALL, basically......what I am reading here, is that "If you use FB too much, you will be deleted. Email below

****************************************************************************************

Hi Angela,

Facebook has these limits in place in order to prevent behavior that others may find annoying or abusive. We apologize for any inconvenience this may cause.

Keep in mind that warnings and blocks are sent out based on a number of different factors, such as speed, time, and quantity. For this reason, we ask that you monitor the nature and rate at which you use site features, rather than attempting to abide by any numerical limits.

Unfortunately, we are unable to provide additional information about this system. When you are allowed to resume using this feature, we recommend that you proceed with caution to avoid reaching the limit again.

Thanks for your understanding,

Giulia
User Operations
Facebook

-----Original Message to Facebook-----
From: Angela
To: appeals+n1qys8q@facebook.com (appeals+n1qys8q@facebook.com)
Subject: RE: Hello, I think my account was diabled by mistake.

Hello,

Thank you so kindly for re-activating me! Although, not sure what
"Please significantly slow down the rate at which you browse Facebook"

THAT means (it certainly isn't a Terms of Use Violation)

and not sure what "programs" you could be speaking of, I DO appreciate it, THANK YOU.

"May the forces of Evil become confused on the way to your house"

> Date: Tue, 4 Aug 2009 03:29:10 -0700
> To:
> From: appeals+n1qys8q@facebook.com
> Subject: Re: Hello, I think my account was diabled by mistake.
>
> Hi Angela,
>
> Thank you for providing this information. Facebook has limits in place to prevent users from running programs that automatically scan the site for certain content. Although this was not the case in your situation, viewing or refreshing pages at a rapid rate may cause your account to be disabled. Unfortunately, we are unable to provide more information about this system.
>
> However, after reviewing your situation, your account has been reactivated. Please significantly slow down the rate at which you browse Facebook and refrain from violating any of Facebook's Terms of Use. You should also avoid using systems or products that automatically refresh Facebook pages. Further misuse of the site may result in your account being disabled again. We appreciate your cooperation going forward.
>
> Thanks for your understanding,
>
> Giulia
> User Operations
> Facebook
>

Hey there bonehead..........If you would actually READ and UTILIZE YOUR BRAIN, you would come to the conclusion, that this is NOTHING like your little examples above..........

Go flame somewhere else.

I really don't see what you're getting at Jay, maybe your FB account hasn't been disabled so don't comment what you don't know, ok?

"Fucking Europeans and their stereotypes!"

HA HA HA HA!

Ummmmm Jay. I am Canadian and had the same problems with the BULLSHIT that FB is doing at random. There are no set rules and they can do what ever they want to whomeever they want and think they can get away with it.

Before you spout off you moron, do some freaking research DUMBASS!!!

Hi Antonietta,

Thank you for your email. Unfortunately, we do not offer support for disabled accounts from this email alias. Please visit Facebook's Help Center to view frequently asked questions regarding disabled accounts. You can reach this section by clicking the link below:

http://www.facebook.com/help.php?page=45

From there, you will be able to take any necessary steps to receive additional support.

Thanks for contacting Facebook,

Ursula
User Operations
Facebook

and the Facebook runaround continues, Send an email to the right address and nobody answers, send it to the wrong one and you get attention but it's of no help! Why doesn't Bill Gates or the Google people just buy out FB and get a decent team to work the whole outfit!

I sent two versions of a letter requesting review on my account. The first one was a nice one that requested a review since I was unaware of any type of spamming going on. I sent it to each of the emails that I have seen referenced by others. I sent that one each day for over a week.

I then sent a second one after about 6 days that mentioned that I was joining a class action suit regarding the disabling of accounts since I do have business contacts on FB. That is the one I received a response on and did get reinstated. Unfortunately it appears they only respond to the threat of lawsuit. Civility does not seem to work.

Jim...
Congratulations on getting your account back.

Now, be aware that it may well be tagged, so you need to be extremely careful. I can tell you from my own personal history that once you've been disabled once, they tend to single you out for almost any perceived infraction and disable you again. I have never received a warning for any "infraction," and FB has not offered any "proof" of the charges they have made against me, and yet they eventually "permanently" disabled my account.
So be cautious, and "behave."

Good luck. I truly wish you the best.
Keep smiling and remember that the forum is here, if you need it.

Congrats Jim you are indeed one of the lucky ones. It's been more than 2 months for me and even if it was my first offense FB doesn't seem to have any intention of giving me my account back. I wonder why some people get a second chance and others like me don't!

Who knows why this is the case, Antonietta... In fact, who knows why they "tag" anyone.
As I look at the sight I see lots of "questionable" accounts.
Even more so, I see accounts with VERY inappropriate content— Vile language, sexual comments, inappropriate photo's, etc.—and yet, those accounts just chug away happily.
I'm still stymied by the last episode of my being disabled. (To be fair, I fully understood FB's stand on the first disabling, nearly a year ago, but as I was not even given a warning I had no chance to comply! THEY disabled me, "POOF" the account was gone. And of course once disabled one can't get to their page to comply!?! So, how does one FIX what they can't even see? When they finally reinstated the account, they had removed the content so, it was no longer an issue, or so I thought?) The last disabling has been since June, and still they have refused to reinstate my account. The charges are completely false, a defamation of my character and slanderous, at that. I suspect they never will reinstate the account, as to do so might just prove that they know they were wrong in their actions. And unless an attorney really takes this to heart and decides to help us band together, little will come of any of this. As I have said before, This is America, and I am very confused at when it became OK for someone to make charges against another, being jury and judge, and NOT having to prove those charges or substantiate them with evidence. But until FB users band together against the FB Policies, we are destined to be left out in the cold.
Keep at it. I wish you the best of luck.

I know fulload, through my daughter's accounts I see everything that you mentioned, plus many accounts with clearly fake names not to mention hate and racial groups. My only fault was getting caught up in a silly game and sending too many F/R's at one time, but since the people I added all belonged to a group created for the purpose of being added I don't see how they (FB) can call my actions harrassment. It's all very absurd, but I intend to keep trying. I was stupid enough to pay money through pay pal for these games and I'm not going to sit back and do nothing about it that's for sure! Thanks for the encouragement I need all the luck I can get!

Hmmm...
IF you paid money through PayPal, have you tried getting satisfaction through PayPal's mediation? IF nothing else, you might get your money back!
Just a thought.

Ha fulload that's a laugh, PayPal told me that I would have to take it up with Playfish which in turn told me that only Facebook can give me my account back. When I dished out the money everyone was at my beck and call now that I have a problem everyone gives me the runaround.

Hmmm...
IF you paid money through PayPal, have you tried getting satisfaction through PayPal's mediation? IF nothing else, you might get your money back!
Just a thought.

I've been disabled from FB as well, with absolutely NO reason given. I have paid for premium memberships in hatchlings and pet pupz, and am losing out on that. I did nothing wrong. I have nothing inappropriate on my profile. They have been gunning for me ever since they disabled my ability to comment on stuff, back in May. I was unable to comment for a week. I don't know what to do. I am very distraught. I did nothing wrong. I don't spam people w/ requests. All I do is visit w/ my friends and play games. They won't respond to any of my inquiries. I don't know what I did wrong. I'm devastated.

Joanne Wolf

Folks, on 8.11.09, in the Facebook blog at http://blog.facebook.com/blog.php?pos... Facebook posted proposed revisions to it's "Rights & Responsibilities" document (formerly called "Terms of Service" or "TOS). They asked for feedback from the Facebook community. At the request of many users, they posted a version of the document that showed where the changes were (new text in blue, deleted text crossed out). Unfortunately, most of the replies have been illiterate garbage, plus some requests for features that have nothing to do with the document.

I went through the document and made comments where I thought revisions should occur. I then saved each page as an image and uploaded them all to a photo album on my profile. You can see my markups at http://www.facebook.com/album.php?aid... I posted a link to this photo album in the forum where they have requested feedback. I am asking people (including you) to look at my comments, and, if you agree, to say so in the blog comments and also post the link so that Facebook will see that many users agree. You can also post your own comments in the blog, of course. Also, please share the link to my photo album with as many people as possible so Facebook hears a unified voice. Thanks.

Frances Cherman

I forgot to add: the deadline for posting comment in the FB forum is AUG. 18, 10 a.m. Pacific Daylight Time. That's TOMORROW, as i write this. Please take a look now.

But how can I reply when I can't access my account?

Frances do the new policies mean that those of us who are disabled have a chance of getting our accounts back? I don't want a new account, the money I used for the Playfish games is tied up in that account, plus I had reached a certain level and do not want to have to start from scratch.

Hi all i had my account disabled due to "EXCESSIVE USE OF FRIEND REQUESTS AND PINK SLIPPED" well i appealed to them and finally got my account reinstated i used this email address - maybe you should try it......'appeals+d6c2z7x@facebook.com' it worked for me..............or try this one that they used to reply to me on - ......appeals+dywpaa5@facebook.com - hope you guys all come right...................

The only way i was ever able to get my account turned back on was to send a strong email and in it threaten them with a lawsuit and tell them that all the information and prior emails and responses were in the hands of my lawyer who was waiting for my approval to start the case against them.

There are others on here that di the same thing and had their accounts back within the day

Folks, I am receiving emails every time someone replies to this forum. I want to continue to receive them because I'm interested in getting any notifications about the class-action lawsuit Tony has proposed, but I do not want to receive emails for matters unrelated to the lawsuit, such as how to get Facebook to reactivate a disabled account. If you click the "Topics" link near the top of the page, you'll see there are many topics already in progress relating to disabled accounts. Maybe some of them have ideas that are being reposted here. For the sake of keeping this topic relevant, may I respectfully ask that you take your discussions of how to get your account back onto one of those more relevant topics and leave this thread for people who are newly expressing interest in participating in the lawsuit? Thank you for understanding.

I was disabled a few days ago. Can't get anyone to answer an email. It is disgusting....I hope the folks that have apps on there realize that Facebook will indeed cost them future revenue. Think about it...I spent my own money on apps...IF I get my acct. back...I will be too leary to spend money on something that may disappear again! SAD!

Thanks Joanne! I know I am not alone...been reading quite a bit about so many in our shoes!!! I was in a polls discussion group and frequently refreshed the pages. I am assuming that's what caused them to be alerted about my acct. HEY....when we get back...we'll have to be hatchling friends! I was up-to-date, but now I am guessing my friends are wondering what the heck happened to me! LOL

My account was disabled and when I asked them why they just said that I had violated there terms and exceeded their limits when sending out friendship requests. They claim to have told me to slow down however I received no warning. It said they would not reactivate my account for any reason, the decision is final.

I sent another message apologizing telling them that it was a mistake and that there are no limits stated and that everone I had sent a friendship request to had accepted and that in 3.5 yrs I had got 170 friends which isn't exceeding limits. They replied saying that my account is permently disabled, the decision is absolutely final and they will not explain again. Has anyone been in the same boat-being told the decision is absolutely final?

Twice I had accounts permanently disabled by them. The only reason they gave was I was commenting/emailing too much and should use their chat instead. Commented too much on a SOCIAL NETWORKING SITE!!???? WTF???? I and two friends tend to have very active conversation in email and comments. WHY??? Because their chat never works for the three of us! I have requested that we would gladly cut this down if they fixed chat but never received comment nor was it ever fixed. This is my third account with them. Is it really that much a sin to have friends internationally that you like to communicate with?

Happy to say my account was reactivated yesterday. Shocked that I was only off for 3 days. The email that they responded to was the first one that I sent...not sure if they saw the others and if that had anything to do with it.

I too was told I was over the limits...I did receive warning emails, but they didn't say WHAT I had done so...I didn't quite get it! LOL

I explained in my original email that I did Get the emails, but I was confused...others told me not to click on links and that it was a virus. I also explained that when I saw the alert boxes when I tried to post anywhere...I assumed that the computer was verifying I was WHO I am supposed to be by having to type in the coded words. I really did not know what I was doing wrong. So....they gave me my normal standard email, but did say after looking into my situation...they reactivated.

I will be careful...that's for sure...it's silly!
Good luck to all trying to get your account back.
Julie

Joanne...my response came from the disabled@ link...I had also emailed appeals once. I did send 2 other emails to disabled, but I realized it was the first one that they responded to because I didn't use spell check and noticed my error in the title of the email! LOL...the last email I did send to them...not sure if they even read it or connected them all with ME, but I said that I had emailed and was waiting to hear....then went on to ask a question! I said that I was participating in polls and constantly refreshing. Asked them if that is what possible could have caused red flags to go up on my account. I heard from them the next day.

It seems there's no rhyme or reason.....maybe someone was just in a good mood! I don't know...It surely isn't fair!

Try each one of these, but it takes 3-5 business days for them to reply to you:(

jp5_i@facebookmail.com, appeals+nj5ytla@facebook.com, appeals+nnvssse@facebook.com, warning@facebook.com, abuse+6tyfd@facebook.com; abuse+dwzxxzx@facebook.com; abuse+d6czz7x@facebook.com; abuse+dllyu1y@facebook.com; customerservice@facebook.com; disabled@facebook.com

Facebook is a business. No shirt, no shoes, no service. They can call their shots. You can raise a stink. You can boycott them. But get real: a civil suit seeks monetary compensation. WHAT are your monetary damages? NOTHING. You don't pay to be on Facebook. The fact that you are inconvenienced for a couple of days without explanation is bad business, but there are no monetary damages! This is a dead loser unless you can show a pattern of discrimination or something - even then you're pissing up a rope. Go to MySpace. Also - unless your sole intent of the lawsuit is to punish Facebook; not receive compensation, then go ahead. However in 99% of the cases class action lawsuits are lucrative only to the attorney. You might receive a coupon for 10 free mafia wars points. Tony K is a freaking blowhard and probably not even an attorney. I sure wouldn't want him as mine. Ludicrous.

i wanted my facebook deleted,because someone got into my page and they told me if would take 14days to delete and someone went in and deleted me off my own page,and is now using my page with my pictures,and slandering my name,and showing everyone all my info,and i cant get in touch with facebook to get this resolved,im ready to take legal actions!!!

I am an attorney in New York whose account was wrongfully disabled three months ago. Despite several requests to reverse the decisision, Facebook has refused to reinstate my account. the only "explanation" I have been given is that I requested too many friends too quickly. But isn't that what a social networking site is designed to do? Bring people together? I wasn't sending out mass mailings or spam solicitations. In any event, I would love to join the Class Action.

I had my account taken away for about 6 weeks until I hired an attorney and threatening to file a lawsuit against them and to add an individual on f/book that was and is a very nasty person in every way. I did get my account back and then when they contacted me to have it enabled, they gave some crap excuse that it was not their fault. They just did not want my wrath and the lawsuit.

People have to do more than complain and "try". DO SOMETHING ABOUT IT.
MY ATTORNEYS WERE WONDERFUL and had it not been for them, I would not have gotten it back.
e-mail is: mimibaboon@yahoo.com
or: harrywillima@bellsouth.net

I am so happy that someone is going to do something about this. I lost all my applications and then all my friends are gone. My family can log into there accounts and see all my games but I am locked out. I sent them several emails and my son sent them screen shots of all my applications I was using but they did not even get back to me. I deactivated my account and that was the only satisfaction I received.

love the idea. mine has been disabled for a week and they will not reply to my emails and have not responded to my phone call. i am so angry.

i agree as well
ive just sent them an email

with choices
see what they do now

You're an idiot! You all are! Facebook is a free service that has no obligation to cater any customer service feedback at all. You're all idiots for relying so much on a website. I mean come on, what did you do 5 years ago when FB wasn't even available to you? You're just another filthy attorney looking for that easy money. I'm glad that attorneys already have their own little place in hell.

I'M AN AMERICAN AND I HAVE A RIGHT TO MY FB ACCOUNT!! THEY DIDN'T DISABLE MY ACCOUNT, THEY STOLE IT FROM ME!

THE PHONE COMPANY DISCONNECTED MY PHONE, NOW WITHOUT FB I HAVE NO WAY TO CONTACT MY WIFE OR FIND OUT WHAT STATE SHE'S LIVING IN!!! THIS ISN'T THE UNITED STATES OF IRAQ!!!

I KNOW MY RIGHTS!!

Roughly 300,000,000 other people on Facebook don't have that problem... what's your problem?

Ok Bye! I'm going to go Facebook now...

I highly recomend everyone to file a Better Buisness Bureau report and mark the stars accordingly!

http://sanjose.bbb.org/Business-Repor...

My facebook account was disabled 72 hours ago and I have not heard the reason why they disabled my account. Facebook was my only way of communication to my Daughter, I am so upset. My daughter and I used facebook to chat and message each other after several years of silence between us. We were building a new relationship there.

Also the time I've invested in my Facebook account is valuable to me, many hours of work. I was in process of developing a Facebook application. My pictures, my comments all my notes all GONE! For faceboook not to recognize what they have done to my life is incomprehensible. I am still waiting to hear from them.

The process for appeal is primitive. The response to a person's disabled account is null and without warning.

I'm curious, is this plan of action actually legal? Since fb is a free product and made available by good will (and ad revenue) there is no direct contract between the users and the company other than the "Term of Use" agreement of course, but as we all know Terms of Use in no way guarantees site availability, customer satisfaction response teams or any form of Service Level Agreement.
How exactly would this lawsuit be viewed by the legal community?

so besides a bunch of bitching - what action has anyone actually taken here?

Screw facebook.. They can burn in hell. The same thing happened to me. Although I got a message saying it was due to some security or false posting of name. My facebook was under my gaming name and when I tried to change it to my real name it did an auto scan and said that bella could not possibly be a real name. Which it is... I wrote them several times and they haven't gotten back to me. Freaking going back to Myspace or linked in. C.A.L.S. all the way!

They disabled my facebook account due to some spam or some garbage because someone came onto my account and sent a bunch of random friend invites that was considered spam. That's fine, I emailed them and told them it is a mistake. They said no and that my account is disabled forever. Frustrated, I made a new account and had to readd everyone I knew over a course of 10 years and having moved between 5 cities all across north america (which was a pain in the butt) and I couldn't even find all my old friends anymore either that were on my original account. A week later they disabled this account as well saying that i cannot maintain multiple accounts....but they disabled my first one 'permanently' as they put it so I wasn't 'maintaining' any accounts at the time I made the new one because they told me I can never use it again...I wrote back to them asking them wtf and to read what I wrote because I clearly explained how I was not maintaining two accounts....I have yet to get a response. My last response took them 5 days to answer..

I think it is immoral for them to confiscate our content. Since we have built it ourselves, it belongs to us. They even spell this out in their TOS.

This company has a lack of transparancy, an unwillingness to cooperate with its users, and a total lack of accountability.

If this lack of accountability is achieved through providing a free service, and therby avoiding having to appease paying customers, then that is also immoral.

The thing that really worries me is the amount of data they collect, with absolutely no policing on how they are allowed to use it. I have no reason to trust them.

Send a message to abuse@facebook.com and report the company itself for abusing people's rights to their own information, and its responsibility to treat its users fairly.

I do not know if a class action is ath answer: FB is a social site, it should belong to the people. It is time to create the Republic of Facebook.com

I beleive its a good idea but not the final answer FB needs to be held accountable for their actions as well as their members...

I think they must be held accountable!!! If they are going to delete people, they should have to provide an accounting of what that person did!!

I agree with a class action!!!

Check out www.disabledbyfacebook.weebly.com

pfft .. just found out an hour ago my FB page is now disabled. I've sent the appeal emails and don't expect a response OR my page back. I've done nothing wrong .. just keep in touch with friends, new and old and play my FarmTown a couple times a week. I doubt I'll be back on FB ... my old page won't ever be given back and I'm not EVEN putting in the hours to build a new one .. not when they can just delete you ... without reason or warning. F*Ck FB

sue them many other things to consider here cyber bullying, points purchsed for games dissapperring developers of game sites never responding when they do cause you to go over fqace book message sending #'s whatever they may be? Still no answer 3 days nothing wife sent a huge complaint got another canresponse then email program froze again

Hi, I myself have contacted Tony with no response. So I have decided to take up his original cause in organizing a class action lawsuit against Facebook for unjustly shutting down Facebook accounts. I'm not a lawyer but have studied law and am going to law school in the future. I've reviewed my own case and have preliminarily found 3 potential violations Facebook's terms and conditions violate out of the U.S. Constitution. I will be consulting legal counsel as well to determine the extent of violations that Facebook has committed against basic citizens rights. I have also worked with the ACLU in the past and will be passing this case onto them to review. What I need from you.. is to email me the details of your particular case so I may start to organize a class action.

I need you to be honest. If you are fairly certain you did actions to have your account deactivated, I ask you not to include yourself. I need honest cases where you truly feel Facebook has violated your rights by shutting down your Facebook account.

I would like to organize at the very least 5-10 people before presenting any type of case to legal counsel and the ACLU, and people will be able to join the lawsuit at any time right now. My email is fpb7488@yahoo.com . Give me as many important details about your particular case as you can, and lets stand up for justice to be done so Facebook becomes the best place for everyone to be a part of.

I'm in. These guys who run this, sell our info for commercial gain and hold the power to disable (essentially publically embarrass a person to their friends and family with no explanation towards accountability from their end) and continue to campaign for new members, should be knocked down a few pegs. I was notified my account was hacked and then the next communication said I was disabled and they "couldn't" give me an explanation. These are the same guys who were already sued for selling OUR personal info to interested business concerns WITHOUT our permission or knowledge. I ask, then, is it "our" account or is it any other scam to suck up our personal info for gain?

Has anyone been given access again after the account has been disabled? Mine got hacked by the "I'm stuck in ___ and need money to get home" scam, so I quickly changed my password, alerted friends who use the chat feature, and reported the problem...and got disabled! Apparently, FB assumes that the user broke their rules...? Anyway, now they won't respond at all. If there's a class action suit, please let me know what is necessary to participate! -Mary

Under face(less)book's current policy & practice you're entirely at their mercy. Your emails will get an automated response & you'll only hear from a human if they see fit. They claim they cannot tell you why your account has been disabled for privacy & technical reasons.

The entire policy is abusive on multiple levels so I have set up a site for fighting face(less)book for change I've posted there...

• a blog of my own actions


• suggestions for action you can take to put pressure on face(less)book


• a listing of disabled accounts known to me


• a listing of face(less)book emails to use


• a listing of face(less)book about disabled accounts


• a listing of face(less)book accounts & groups which really do deserve deletion under face(less)book's terms


• graphics you can use

Please visit, sign up & get involved at face(less)book injustice

I was disabled for what I do not know. I was never sent an email telling me about any abusive behavior I was doing. If adding friends is a crime oh well. I have spent money on games that I play on FB. They need to reimburse me for that money. If I am allowed to spend money on application on FB then I should be able to play those applications. Nothing was ever said or done that told me that I was warned. Their policy says that I would recieve a warning before my account was disabled. I did not receive this. They ae inviolation of their own policy. I changed my password as myy games I played were acting really funny and I know that someone could have hacked into my account. Ever since then they have blocked me or I should say disabled me. There is no recourse to state or talk to a human that you could explain anything that was going on. You are at the mercy of them. They should have a customer service so at least you have a case number and some kind of ligitmate account of what you have sent them. They do not respond to any emails. This to me is out rageous. What business goes along without any correspondence except for what you sent. How are we as networking socitalites suppose to deal with this. We are at the descretion of those who read these emails and choose whether or not to respond. What course do we have but to sue. They have changed their policies and never sent an email for the upgrades or changes to their policy. So as a common person how am I suppose to know when I have violated their policy. shouldn't they be sending an announv=cement out to all facebook users when they have changed their policy? No they only send changes when a state or big company sues them and they lost; that their policy has changed for privacy issues. any toher changes they do not let anyone know. You are just suppose to know the changes. (ESP I guess). Well enough for the ranting. I am so displeased with this FB. I was able to make new friends, contact my family, and friends that were long lost were able to talk to one another again. I thought this was great. I guess they have too much lose otherwise they wouldn't have put such stringent limits on people. I would whole heartly want to sue this company and their arroganace.

stop crying "wolfie's ere",

why are we still havin this "how do i get my account back" convo,

why don't we all just make a few false accounts, and then on some date to come,
we all start adding and poking people, and just doing everything you can (within reason) to get that account closed, then just move on to your next false account,
maybe a weeks worth of action should get their attention,

it'll take a lot of people to get them to notice this has outside of their normal blocking policy, so tell your family and friends to get involved,

F*CK ME, when did we became afraid to protest,

if your interested in giving it a go,
let's get someting arranged,

it's all grass-roots people...

Hello there, I am currently in the process of looking for an attorney to assist me in filing a suit against Facebook/Zynga. I have been playing Mafia Wars for quit some time now, building up friends (time/energy) and have spent hundreds of dollars purchasing points from Zynga through Facebook. I recently had my account disabled by Facebook for no apparent reason. What this means to me is that all the time/money put into it, I have now lost it all. I have sent numerous email requests too "disabled@facebook.com" with no response. It seems funny that the American people can invest time and money into their system and they can just cancel you out "disable" you without warning or reason while loosing out everything you put into it.

Any thoughts would be greatly appreciated.
Jess R.

i will start the lawsuit.
Who is in?
jeff gaul
goatnycapdotrrdotcom

Count me in too. Even though I'm back on and have been for 5 months, I'm still very angry.

please incude me in your action. Just minutes ago face book cut me off. Why is there sites that will help you complain or repair your account for a fee? james7274@live.com

I'm a Federal Police Officer in Arizona and I was cut off with no warning no e-mail no nothing. 5 e-mails sent and 3 phone messages sent with no replies.

Count me in.....lonewolfthor@yahoo.com

I will write the complaint.
who is willing to be a co-plaintiff?

Filing without an attorney can be good if we get a competent judge, as the laws require him or her to apply the meaning and applicable claims, based upon our sworn statements that will accompany the Complaint.

One reason this may be helpful is that our Complaint is not going to be of a common nature, i.e., we cannot sue for "breach of contract", as I do not believe we can claim it because there was no "consideration" (Payment).

For everyone that is willing to be a co-plaintiff, please email me (privately at GOatNYCAPdotRRdotCOM) a clear and short description of what you experienced and how you were harmed along with your full name and street address and phone number.

My interpretation of the NYS laws is that I cannot represent myself as a lawyer (I AM NOT A LAWYER) and I cannot get paid (PLEASE DO NOT EVEN OFFER TO COMPENSATE ME FOR MY EFFORTS) and I cannot prepare your papers, hence, I need your words so we can prepare the papers together and they make sense to the judge, as that is critical. And he or she will appreciate that and they certainly won’t want us to file a bunch of complaints. I am sure that the judge will see this as a class-action lawsuit.

You have to sue Facebook in Santa Clara County, they dictate that in their terms of service. If you don't, the judge will throw out your case as being in the wrong venue. I encourage everyone to file a small claims court case in Palo Alto Court, Santa Clara County. If there are enough individual cases I think FB will get the message.

that is not a problem.
Certainly whatever terms of service that applied to one or more of the co-plaintiffs does apply, including venue.
jeff

I used to work as a paralegal in the Bay Area in the 90's, but didn't know much about the Judges in Santa Clara County. But I thought Facebook was located in Palo Alto, which would make it San Mateo County. You'll need to look over which correct Judicial Council Forms to use. Here's the website. http://www.courtinfo.ca.gov/forms/ .

San Mateo Superior Court is in Redwood City; Santa Clara Superior is in San Jose.

press for more bad press

I will file the case in the proper county, based upon the terms of the agreement.
Once I file the case, we can all contact the press.

Don:
I would like to have several more people as co-plaintiffs involved.

I would love to join the class action! scarlettkaze@hotmail.it