Facebook Account Disabled without sufficient Warning
On the 26th Aug 2008 I received an Email from Facebook which contained the following:
"Hi,
Our systems indicate that you've been misusing certain features on the site. This email serves as a warning. Misuse of Facebook's features or violating Facebook's terms of use may result in your account being disabled. Thanks in advance for your understanding and cooperation.
If you have any questions, please contact warning@facebook.com from your login email address.
The Facebook Team"
When I attempted to Login to my Facebook Account I was confronted with a message which said
"Your account has been disabled by an administrator. If you have any questions or concerns, you can visit our FAQ page here."
I then sent an email to warning@facebook.com and received an automated email saying
"Hi,
The Facebook Team has received your inquiry. We should get back to you soon. In the meantime, we encourage you to review our Terms of Use (http://www.facebook.com/terms.php) for more information.
Thanks for contacting Facebook,
The Facebook Team"
It is now the 28th Aug and I have still received no word back. After some Googling I realized what may have prompted Facebook to do this which is I had joined a Group for adding MobWars members and in that group I sent numerous Friend requests so I could add more Mob Members (Note this is the purpose of the Group) and the frequency I did this probably caused Facebook to Disable my Account. Here are Problems I have with this:
1. How can a Social Networking Site block members for adding Friends (Who all Accepted Friend Requests)?
2. Why send a Warning Message when the Account gets locked straight away (defeating the purpose of a Warning)?
3. Why doesn’t Facebook answer their emails (They are making profits from Members)?
4. Why cant Facebook list their Limits (Don’t give me a weak excuse about Spammers using this Information)?
I also note that the Facebook Slogan which is "Facebook is a social utility that connects you with the people around you." should really be "Facebook is a social utility that DISCONNECTS you with the people around you."
Regards,
TechJunkie (Yet another disabled Facebook Account Holder)
"Hi,
Our systems indicate that you've been misusing certain features on the site. This email serves as a warning. Misuse of Facebook's features or violating Facebook's terms of use may result in your account being disabled. Thanks in advance for your understanding and cooperation.
If you have any questions, please contact warning@facebook.com from your login email address.
The Facebook Team"
When I attempted to Login to my Facebook Account I was confronted with a message which said
"Your account has been disabled by an administrator. If you have any questions or concerns, you can visit our FAQ page here."
I then sent an email to warning@facebook.com and received an automated email saying
"Hi,
The Facebook Team has received your inquiry. We should get back to you soon. In the meantime, we encourage you to review our Terms of Use (http://www.facebook.com/terms.php) for more information.
Thanks for contacting Facebook,
The Facebook Team"
It is now the 28th Aug and I have still received no word back. After some Googling I realized what may have prompted Facebook to do this which is I had joined a Group for adding MobWars members and in that group I sent numerous Friend requests so I could add more Mob Members (Note this is the purpose of the Group) and the frequency I did this probably caused Facebook to Disable my Account. Here are Problems I have with this:
1. How can a Social Networking Site block members for adding Friends (Who all Accepted Friend Requests)?
2. Why send a Warning Message when the Account gets locked straight away (defeating the purpose of a Warning)?
3. Why doesn’t Facebook answer their emails (They are making profits from Members)?
4. Why cant Facebook list their Limits (Don’t give me a weak excuse about Spammers using this Information)?
I also note that the Facebook Slogan which is "Facebook is a social utility that connects you with the people around you." should really be "Facebook is a social utility that DISCONNECTS you with the people around you."
Regards,
TechJunkie (Yet another disabled Facebook Account Holder)
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Inappropriate?Facebook sucks cock and I hope the owners and administrators die a horrible death.
I’m sick of these assholes
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hi -
Inappropriate?Same problem here, except i didn't get a warning or explanation. It was just gone.
I’m frustrated
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me too...I lost 2 accounts already -
Inappropriate?plz save me I have a pic for my family & new friend that i don't want to lose them & i use this account to earn some works ,, plz reply & let me use my first account plz
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Inappropriate?Go to http://swimanog.wordpress.com where there is a key to getting a life without facebook..thanks, Swimanog
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Inappropriate?mi sono stati bloccati i miei messaggi di posta ma non ne capisco il motivo........vorrei sapere se è possibile sbloccarli e il motivo perchè sono stati appunto bloccati.....grazie....mg
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Inappropriate?i don't understand why i do not send any message.
i think that i was not any abuse of facebook's strument
please message me some explamations and reactivate the possibility of send a message
thans
maria gaezia
I’m confused
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Inappropriate?i did the same thing on mob wars and got disabled they need to get their shit right on the game plan they offer you a way to get mob members and then boot your ass off.
I’m frustrated
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Any Luck Connie? I have the same problem with Mafia wars -
Inappropriate?I know where you are coming from. I had my Facebook deleted for adding too many friends (I'm guessing?), and I lost my events and messages. That is horrible, but the worse part is that people often use Facebook to contact me about my business, and without Facebook, I'm actually losing money every day.
I’m sad
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usually the account is restored after 14 days...did you get yours? I hope to get mine soon :( -
Realy? Facebook restore all disabled accounts who are deleted for adding too many friends after 14 days? Please, tell me, if this true.... For me, it's importan, because, i losing money all days too, and i lose all my friends with i am working. Please answer!.. :( -
Sorry I wasn't able to reply sooner...my friends who lost their accounts recovered theirs after 14 days...that's if it's just a suspension...however, reading the posts of people here disheartens me...some didn't get their accounts after a month and some received replies that they can't get theirs back...I just hope I could get mine soon :((( -
Inappropriate?I think these kind of actions could seriously affect some people who are psychologically vulnerable based upon posts around the web I've seen. Facebook is outrageously insensitive in this.
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very true! they should at least learn how to warn people!!! or if they can't, I hope their replies are as fast as closing down of accounts! they are too insensitive of the hard work one does in putting up an account...the games & applications are not that easy to ignore too...though they are just games, people have spent time & exerted significant efforts to work on these applications! -
Inappropriate?They are disabling the accounts of some of their best users. I certainly hope they are reinstating them and coming up with a way to separate commercial spammers from loyal members.
I’m sad, confused
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NO FACEBOOK ARE REALLY NICE THEY'VE REACTIVATED MY ACCOUNT ON THE SPOT BECAUSE THEY KNEW I DIDN'T MISUSE ANYTHING BUT THERE WAS SOMETHING WEIRD IN MY PC AND THANKS TO THEM I INSTALLED AN ANTIVIRUS AND THE PROBLEM WAS FIXED. PLEASE CONSIDER THE MATTER SETTLED. I AM VERY SATISFIED AND I ADORE FACEBOOK TEAM. THANK YOU -
Inappropriate?You seem to have a different sort of case. The bigger problem is the disabling of loyal users who are charged with having too many friends, or adding them to quickly, or, well, we don't even know what because it's never stated. But they are throwing good members away and doing untold damage to their brand.
I’m confused, irritated
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This comment was removed on 03/03/09.
see the change log -
Inappropriate?they also disabled me with no warning & I emailed them with no response, all I did was poke & make friends I have Autism so I need that account I have a group which needs me....I am major Autism leader there...
I’m pi$$ed
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hi -
Inappropriate?Hi.
Facebook has the right to do this with or without warning. It is stated in the terms of use. Please make sure you read them and understand them if you don't post a topic and ask a questions
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I know but without warnings, It wont help the users...the limits are very vague & I compare myself to others...I have less than a hundred friend in my 2nd account, just a week old but It still got disabled. Their right is not the question here, we are just hoping they could be more considerate in closing down accounts. Or if not, they could at least respond to queries as fast as their taking down of accounts. My friend reported bullies & it took them 6 weeks bfore they replied that they can't do anything about it...they should prioritize the problem they solve cuz with what they do, they are just creating more problems...I am playing a game & I witnessed there are many cheaters who create 5 accounts/cheater...it seems like they're closing the real accounts not the fake ones. -
Jack? Do you work for facebook? How long is the waiting period? I have been going on 8 days and I know people who have gone over 3 weeks? At what point do they look at your account and say yes or no? Are all the statements you are making based on your own conclusions, guesses, and assumptions or are you making those statements based on some inside knowledge that you have? Please fill me in because I'd love to hear from someone. -
jack can I email you too? :) what name? account name? -
Yes the email is open to all -
Thanks Sire! email sent ;) -
I have sent you a reply. Please email instead of post. to aviod spamming this room -
hi
jack it says that your email is open for all please can you tell me what it is since my account got disabled and i use facebook to contact my family do you want my email adress please replie. -
No really. Fb does make a profit tho they are not really in for the money -
hey, nikolaih, that is the real truth...
facebooks backers won't pay facebook for any information that doesn't come with a real name and details...
their site is ad heavy,
and if their not in it for the money, they sure has f*ck ain't showing the love...
oh, and because i still got my knickers in a twist, i've just read that facebook got hacked 5 times in 1 week...
so now ask yourselfs,
under facebooks tell us everything about yourselfs rule, would you feel safe,
and if you know anyone thats still using the site, please let them know...
response times...sh*t
security...sh*t
company plan...sh*t
if this was a fast food joint, you'd go else where...
god, i feel a whole lot better now ;-) -
Inappropriate?I am a heavy FB user and now I'm considering going to Myspace if they dun reinstate my account after 14 days (rumored).
I’m frustrated!
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Inappropriate?I am a heavy FB user and now I'm considering going to Myspace if they dun reinstate my account after 14 days (rumored).
I’m frustrated!
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Inappropriate?HELP !!!!!!!!
my facebook acount have been disabled from 4 days now.......beacuse i did alot of add request repidly
and i have send alot of mails for facebook teams and i alawys have the massage that "We should get back to you soon"
and one massage told me "we have determined that you violated our Terms of Use by misusing our site features to harass other users. We will not be able to reactivate your account for any reason. This decision is final"
it make me so sad because i seriosly need my acount back
and i see it is unfair beacuse all people who have the same exact proplem have their acount re-enable back
and i not lose hope and mailed them alot of mails again and then i have the first massage "We should get back to you soon"
is that mean i still have a hope???.........is it fair to make final decision and with others re-enable them back ????
did any one have help????
shold i still send them mails ???
I’m sad sad sad cry !!!!!!!!
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Inappropriate?MY FRIENDS ARE GOING TO START A NEW WEB SITE CALLED LOOKBOOK WHICH WILL BE AGAINST FACEBOOK SO KEEP YOUR EYES OPEN IN THE NEAR FUTURE.SO F--K FACEBOOK IT WILL BE BETTER THEN FACEBOOK AND WOULD WIDE.
SO PLEASE GIVE IT TIME........
I’m excited
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Inappropriate?Hi Colin, One of Facebook's main priorities is the comfort and safety of our users. Your account was disabled because you engaged in behavior other users reported as harassing in nature. It is a violation of Facebook's Statement of Rights and Responsibilities to harass users on the site, whether through unsolicited messages, friend requests, pokes or other features. We will not be able to reactivate your account for any reason. This decision is final. Thanks for your understanding, TatsuyaUser OperationsFacebook -----Original Message to Facebook-----From: Colin John English (colin_j_english@hotmail.co.uk)To: Fackbook appeals (appeals+n1851qa@facebook.com)ArrayCC: Colin John English (colin_j_english@hotmail.co.uk)Subject: RE: disabled Hello today is Thursday the 20th of August, and i would like to know if you are going to reconnect me back on facebook, if not can you please telll me the reason why, as i have not done anything wrong. so i hope to hear from you, in the very near future, as a sign respect, as the person who caused this problem is still on fackbook... yours sincerely colin english... PS... All the photo i put on my facebook was taken by me... From: colin_j_english@hotmail.co.ukTo: appeals+n1851qa@facebook.comCC: colin_j_english@hotmail.co.ukSubject: RE: disabledDate: Tue, 18 Aug 2009 18:50:09 +0000 After contacting you on Friday, it has come to my knowledge that Bernadette English has lied to you, as stating that l put pornography on my facebook acount, as you will find when you check my account i have never had pornography bad language or nothing to do with drugs on my website, so if any body should be removed it should be Bernadette English for lying and causing all these problems. The photos she is talking about is in my file called family please take a look. So i hope now i will be reconected back on facebook a.s.a.p, Can you please let my know be email if you are or are not going to reconect me to facebook. Yours Sincerely, Colin English. I have been on facebook for over a year now and now i have been disconnected and I would like to know why.I have been doing different things on owned and have collected over $135.789.543.444 and $10.6.000.000 on lunch money but now it would have all wiped off.I also like being on facebook because I can keep in contact with my friends and family who live all around the world.Yesterday when I was on it, it was all ok and my facebook account was working but when I tried to log on last night it said that I have been disconnected.The only thing I think that I may have done wrong is that I added two pictures of my sister-in-law and she wanted me to remove them because she old ,she is only 50, and I think she is the only 1 who could have made a complaint on me.All I done on facebook was a competition with my family to see who could get the most money on owned.I would like to be reconnected again a.s.a.p. I hope you will take all of this into consideration and reconnect me a.s.a.p. and I hope to have a response from you a.s.a.p. so I can carry on playing the game. Many thanks Colin English. > Date: Fri, 14 Aug 2009 16:44:43 -0700> To: colin_j_english@hotmail.co.uk> From: appeals+n1851qa@facebook.com> Subject: Re: disabled> > Hi,> > The Facebook Team has received your inquiry. We should get back to you soon. In the meantime, we encourage you to review our Statement of Rights and Responsibilities (http://www.facebook.com/terms.php) for more information.> > Thanks for contacting Facebook,> > The Facebook Team> Celebrate a decade of Messenger with free winks > Date: Fri, 14 Aug 2009 16:44:43 -0700> To: colin_j_english@hotmail.co.uk> From: appeals+n1851qa@facebook.com> Subject: Re: disabled> > Hi,> > The Facebook Team has received your inquiry. We should get back to you soon. In the meantime, we encourage you to review our Statement of Rights and Responsibilities (http://www.facebook.com/terms.php) for more information.> > Thanks for contacting Facebook,> > The Facebook Team>
I’m anxious
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Inappropriate?3 Years on facebook wasted, , go on myspace or tagged good american web site, not like facebook....see you all on these sites.....
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