Facebook customer service

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Hi Michael,

Upon investigation, we have determined that you are ineligible to use
Facebook. Unfortunately, for safety and security reasons, we cannot
provide additional information as to why your account was disabled.
This decision is final.

Thanks for your understanding,

Clive
User Operations
Facebook

How are ppl ineligible, when they haven't done anything wrong?!

Did that happen after you posted your #?

They disabled my account right after I added some friends, and tried to set up an event and a group.. They say i am not eligible, but they never say what that means..

hi

my facebook acc is disabled and i tried to call and mail different emails..but no response

kindly give me some advise

I called them too explained my problem and asked to speak with someone.. the girl who answered told me to hold and then put me through to an automated response.. telling me to email...

oh.. but their headquarters is in Palo Alto .. not SanFran..

So this is the latest letter from Attorney General California

Dear Rebecca

***DO NOT REPLY TO THIS E-MAIL*** ***Reply messages will be returned as
undeliverable*** If you wish to submit additional information, please
use our e-mail webform, available at:
http://ag.ca.gov/consumers/general.htm

Thank you for bringing your consumer information to the attention
of Attorney General Edmund G. Brown Jr. Often it is only through
letters from concerned and responsible citizens that our office becomes
aware of consumer problems.

Complaints are used to develop information about patterns of
business activity which might indicate the need for formal investigation or
law enforcement action by our office. Complaints often bring early
warning of what promises to be a pervasive scam. Once a pattern is
discovered, what originated as a private dispute between buyer and seller may
become a matter of broad public interest and thus warrant the Attorney
General's intervention under the state's consumer protection laws.

The Attorney General's staff also invites complaints of consumer
abuse, deceptive business practices and outright fraud in order to
pinpoint specific data for the purpose of sponsoring new laws or requesting
changes in the current law for the benefit and protection of the
general public.

You should be aware that California law does not allow us to
represent private individuals in personal civil matters. In cases of
statewide significance, we can bring legal action on behalf of the collective
legal interests of the people of this state when substantive evidence
is accumulated which indicates that a firm is systematically violating
California law.

Please be assured that your information will be retained in our
consumer files and is of importance in helping this office to organize
its priorities.

Sincerely,

S. Regalado
Public Inquiry Unit

For EDMUND G. BROWN JR.
Attorney General

ss

hi mate i have the sme problem as yours
and i dont know wat to do?
i sis send emails but no reply what should i do?

thanks for this info, I'm so pissed they canceled myaccout too.. for sending the same email to my friends... they said I was spamming.. and I wasn't I send like 20 emails and never got a response!!! i need my facebook.. can't live with out it.

hey mate
i was emailing facebook cs for 1 week soon they read my mails and unblocked my account u should try as much as u can send everyday a mail...
i have been told that we will reactive your account again coz it doesnt include any ad or spam.... try to tell them that reason if u didnt include any spam or ad. good luck

What is the e-mail for contacting Facebook?

Who do social networks or message forums ban users for no reason? It seems counter-productive to the community.

YES!!! I TOOK "" ERKANMEK' s "" ADVICE AND IT WORKS, I JUST CAME BACK TO CONFIRM IT. THANKS ERKANMEK I LOVE YOU. <3

my facebook acc is disabled and i tried to call and mail different emails..but no response

kindly give me some advise

how long did it take you guys to get your account back? also which email address seems to reply?

this is the phone number i have..

650 543 4800

FACEBOOK VIRUS:

I called the above number and spoke with the operator (they don't have a customer service phone help, only emails) and explained how I had been deactivated for no reason. Turns out it's a virus, folks! Yep, no arbitrary b.s. here because it's happening to everybody. Phones have been ringing off the hook and emails flying in from St. Louis to Shanghai.

Hey Mike,
Dude im being impersonated and my frens are being abused and my gf is abused by some two girls from India, im not in India. They are contacting from any possble ways and telling shit stories bout me and my gf around, and abusing at their best, now more i reply to them they get a cuase of doing it more.
I have blocked them, my gf did dat, and i msgd her frens not to add these two girl's contact and if they get any msg just delete and block n report them to FB.
I also sent one email to abuse@facebook.com, my pal sent one too, but no use till now man, I cant take it anymore and its hard on my gf.
We are ignoring them but they manage to find a way to harass us on someone's page.
If i can FB on any number pls give it, i cant get thru to this one.

HELP ME GUYS!!! Thanks.

More over this is realy messing up my relationship with my gf, more like a fiance now man.

HELP :(

I cant even post anything to reply her, coz the more i do the more she wil be provoked to do this. until someone big steps in to kick her butt out. i.e facebook authorities.
I kno this girl is a psycho and she has done it to two more guys before, out of wich one guy has totally changed everything regarding himself and the other is stupid, he is stil in love with her.
If this problm isnt solved i have to play the same game then. But i dont want to resent down to her level. Please i need help.
Today me, tomorow it cud be anyone, i wana put an end to this.

Social networks tend not to disclose acceptable use parameters because doing so would allow spammers to devise more effective "gaming" schemes. Just keep in mind that if you perform any activity on Facebook (or Myspace) for a repeated numbers of times, it will likely throw up a red flag and may result in suspension. Considering the volume of spammers and suspicious activities, their customer service teams will indeed make mistakes and disable undeserving accounts. But imagine, how worse their product would be if these social networks were not as responsive to user operations. Facebook would erode into another spam-infested Myspace.