Loading Profile...
I have never felt so screwed in my life.
My two-plus year old Facebook account was disabled last week suddenly and I did not understand why until I received an email saying that I had exceeded the number of permitted messages in a short amount of time. I was messaging American Bar Association law student leaders who like me were just appointed to positions by the ABA. The students I messaged joined a new group I started. They are all willing to state that I was not maliciously messaging them or harassing them in any way. I have never before "spammed" anyone, and I did not know I was doing what Facebook considers to be over-messaging until it was too late. However, no one I sent a message to would say I was harassing them, and they are willing to support me.
This was the first time I have EVER been accused of anything on Facebook, and I believe I deserve a second chance after being a good and supportive user for so long. I have never before been accused of this in all the time I have been a Facebook user. I have always carefully followed Facebook's rules. I would never, ever maliciously message or "spam" anyone. Facebook's automated system misinterpreted me, and I am being punished for it.
I apologized for violating Facebook's terms of use. I did not realize I was doing so at the time, and when I received a warning it was too late. I have been an honest and rule following Facebook user for a long, long time now, and I have never purposely broken any rules.
I really appreciate ANY help or advice anyone can give here. I know that Facebook has a valid / legit case against a majority of people it disables, but there ARE innocent people who fall victim to FB's automated algorithm disable system because their actions and movies are completely misinterpreted. I am proof of it, and I am NOT exaggerating or misstating my case. I swear to god.
My emails to disabled@facebook.com, info@facebook.com, appeals @facebook.com and warnings@Facebook.com have all gone unanswered. I do not know where to turn now.
Anyone have any advice?
This was the first time I have EVER been accused of anything on Facebook, and I believe I deserve a second chance after being a good and supportive user for so long. I have never before been accused of this in all the time I have been a Facebook user. I have always carefully followed Facebook's rules. I would never, ever maliciously message or "spam" anyone. Facebook's automated system misinterpreted me, and I am being punished for it.
I apologized for violating Facebook's terms of use. I did not realize I was doing so at the time, and when I received a warning it was too late. I have been an honest and rule following Facebook user for a long, long time now, and I have never purposely broken any rules.
I really appreciate ANY help or advice anyone can give here. I know that Facebook has a valid / legit case against a majority of people it disables, but there ARE innocent people who fall victim to FB's automated algorithm disable system because their actions and movies are completely misinterpreted. I am proof of it, and I am NOT exaggerating or misstating my case. I swear to god.
My emails to disabled@facebook.com, info@facebook.com, appeals @facebook.com and warnings@Facebook.com have all gone unanswered. I do not know where to turn now.
Anyone have any advice?
I’m totally bummed, and mad
Follow this discussion to get notifications on your dashboard.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?I understand your pain. My account just got disabled 10 minutes ago...
Facebook really needs to fix this glitch.
I sincerely hope you'll get your account back.
I’m sad
-
-
Inappropriate?My friend recently had his facebook account disabled for replying in a facebook forum about a game that he is playing. He was replying back and forth in the forum to other willing users when his facebook account was disabled. He messaged FB and after about a week of waiting in limbo they finally replied explaining that he had violated the terms and conditions for reasons similar to yours. Needless to say he argued that the reasoning was completely obtuse. After all, FB is a social site! They responded with a "so sorry, so sad" comment and insisted that if it happened again, he would not be able to reinstate his account.
FB has some very stupid rules in my opinion. I know they are trying to stop spammers, but surely there is a better way of protecting users than some automated message counter that prohibits you from being "too social"
Mary R -
Inappropriate?Hey Greek,
What I don't understand is why you are appealing after being treated so badly?
Why should you beg and crawl up the bums of the Facebook CS team? -
Inappropriate?Yes I have tried many times to get my account back and they never responded. All I get is automated responses and forget the phone they won't return your calls either. So the only solution I have is setup something like Face that is user friendly. Interested email me. I have a group of people setting up a small committee and take it from there. Good luck getting your FB account back.
