Unable to Log in to Facebook- Password issues
I have an account on Facebook but my password has stopped working when I try to log in. I know it's the right password but it doesn't work. So I requested an email to change my password so I can log in. However, I never got the email with the change of password link. So then I went to the help section and reported that I did not receive the email. It has been over a week and I haven't heard back from Facebook. I still can not receive the email no matter how many times I request it and the form I fill out for the missed email doesn't seem to do anything. What can I do to reset my password and log in?
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Inappropriate?this has happened to me as well. it has been 6 days since i was unable to sign into my facebook, and i keep trying to resend the reset password email, and it never comes. i have emailed many different facebook addresses, but have received no help whatsoever. :(
I’m frustrated
2 people say
this answers the question
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been doing that, too.. still no one from fb answers or sends emails to me.. i am sooo frustrated.. :( -
Inappropriate?Same problem here. I am pretty sure I had my password right, but the login page said no dice. So I filled in the reset password request and never got the email with the link to reset it. I've done this a few times now and sent my complaint to the help team, but have only gotten automated replies asking me to validate my email.
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Inappropriate?Yes,the exact same thing happened to me. one day my password works,the next it doesnt. i tried to get the reset password email but nothing is sent. i did hear something from the facebook team....but they said there is not an account at my email...but there is!
1 person says
this answers the question
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Inappropriate?this might be an answer for you guys-
after sending email after email, i wasn't getting anywhere. until i emailed this address:
abuse+dt17u8y@facebook.com
someone from facebook (an actual person, not an automated reply) replied from my email sent to this address within 2 hours. i was so relieved; they sent me a new password and i was able to sign in and change the password to what i wanted it to be.
just to be safe, in the email, make sure to include the following information (so they can validate it's actually your account):
name:
date of birth:
networks:
email (associated with account):
and
graduation year (if you're a college student):
hope you all hear responses! good luck!
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How many times did you email this person? -
i emailed the address but yahoo says it's invalid.. sob.. where can i get help? -
Inappropriate?abuse+nj3f0er@facebook.com
Okay it took me over a month but if you keep emailing this email you will get someone to answer you and help you with a password. Good luck! Keep with it.
I’m annoyed it took so long
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Inappropriate?Did you do this everyday for a month?
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Yep. -
Inappropriate?Same thing happened to me 3-4 days ago. After no reply to password reset email, I filled out password/login issue form on help page - that was two days ago now. (Was just checking email hoping they'd get around to responding. Hm.) I'll try the abuse address listed above & see what happens.
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Inappropriate?Okay, got response from abuse address, asking me to send from account email. Which I thought I was doing. So I searched for my FB profile by email - & it found me via the email I used to setup the account (I had recently changed it). So yesterday morning, I sent email to FB abuse from that (original) account, again w/date of birth, Network info, etc.
Later in the day, I get a message that they couldn't find me using original email either, and asking for friends whose walls I've posted on, link to my profile, etc., to confirm identity. WTF? So I go to search for my email again, and sure enough, the email address is not found!! But my profile is still there (searched by name, came right up).
I sent them the search results link to my profile, plus additional info, last night.
Still waiting... funny how they were quick to respond when they couldn't find it or confirm which Juliana Marie is me. Then I hand it to them and get nothing for 12 hours....
I’m frustrated, losing patience, & concerned
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Inappropriate?i have the same problem and ive got the reply from abuse+nngnqzn@facebook.com.
they told me to give the correspondence and my info so i gave it and still waiting for the reply.
I’m waiting to get my account back. yes i'll get it back!
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Inappropriate?I have the same problem. I can't access my facebook account and i had the same email address.
I have been emailing every day for almost 3 weeks now!
thank you
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