When the conversation stops - Facebooks indifference to people who aren't Robert Scoble

In the November 2007 issue of Fast company, Mark Zuckerberg was quoted as saying "Facebook users are more engaged with each other. Aren't you more likely to be interested in what your friends are doing".

Nice sentiment, however the reality is that if you are too engaged with your friends then your Account will be disabled.

Why do they claim to be a social network tool, yet when you network with others they ban you.

I received an email on 27th may to warn me that i'd been misusing their service and that misuse "may" result in your account being disabled.

I was sending a number of messages to friends etc which breached a threshold (I couldn't find what this threshold was). sure I saw a pop-up advising that I was sending a lot of messages to friends however it didn't indicate any limits etc that i'd broken or how many more messages I could safely send.

I attempted to use my account again and it's been disabled. From warning to disabled in one fell swoop.

I wasn't spamming people I was batting messages backwards and forwards with people I know, discussing things, you know social stuff.

Can I get a response to my emails sent to warning@facebook.com or press@facebook.com or privacy@facebook.com or info@facebook.com ? No replies from a single person within their Company.

There are two sets of users as seen by Facebook. Their are the likes of Robert Scoble and their is everyone else. Robert Scoble aka scobleizer ran an automated script against the Facebook databases to retrieve data about his friends. This was a blatant breach of their terms of use and he was banned immediately. His account was re-instated pretty quickly after her created a real stink in the blogosphere and across the Net about his treatment at the hands of Facebook. It seems a bit unfair doesn't it that the ordinary person who wants to use Facebook is penalised for not being as well connected as Robert.

I have checked the terms of use and conduct pages and have found absolutely nothing which would indicate that conducting regular conversations with my friends etc. will result in accounts being disabled.

Why would a Company have a feature that they want you to use and then not tell me exactly what those limits are?

I feel that more and more people who use Facebook will become inactive or passive users of the site because of the issues I have described.

Would they rather people moved social conversations away from facebook and left it to people to throw sheep at each other instead?