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I can't log in
I no longer have a gmail account and now I can no longer log into Faves. How can I remedy this?
I’m frustrated
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The best solution from the company
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There are two of us watching GetSatisfaction, sorry we didn't respond earlier (though I find it offensive for you to sling invectives at us for not responding within 24 hours).
The only way we can tell if you are the true owner of an account is to send mail to the email address you have registered with us. How did you loose your gmail account?
You can send mail to feedback@faves.com, or use out feedback form if you need a password reset (but we will have the verify that you are the true owner of the account).
I’m frustrated
The company says
this solves the problem
Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?I had an account with faves for close to a year. I understand that this is a free program, but why have people go to all this effort if you are not going to even try and answer the question? It says two employees are listening and participating.
Both of you can kiss my ass!
I’m Pissed
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Inappropriate?There are two of us watching GetSatisfaction, sorry we didn't respond earlier (though I find it offensive for you to sling invectives at us for not responding within 24 hours).
The only way we can tell if you are the true owner of an account is to send mail to the email address you have registered with us. How did you loose your gmail account?
You can send mail to feedback@faves.com, or use out feedback form if you need a password reset (but we will have the verify that you are the true owner of the account).
I’m frustrated
The company says
this solves the problem
1 Comment Add a comment
This solves the problem
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You are correct and I was out of line. I just had a death in the family and I was taking it out on everyone around me. I wish to apologize and hope you will forgive me. I'm guessing that you fixed the problem because I was able to log-on and change my email address. My gmail address was being heavily spamed so I opened a new account with them and the spam followed, so I deleted the account completely and no longer have an account with Google. Thank you for your help. -
Inappropriate?I'm really sorry to hear about the death in your family, Robert. We all have bad days, and it's easy to misinterpret email/forum posts. I'm glad Faves is working for you again.
Be sure your latest email address is the one registered with Faves.com - that way, you'll be able to get a password reset message sent to that account if you have password problems in the future.
BTW - I find that GMail has the BEST spam filtering of all the mail services I've tried. Some does leak through, though. If you ever go back, there is a a Filter tab in Settings that let you filter particular mails that are making it through their spam filter. I've had to do this in one case and filter messages that contain the text "begin 666" to send them to my Spam folder.
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Inappropriate?One longer-term remedy avoids e-mail addresses and spam altogether. Instead, use OpenID. So many services (such as Yahoo, Flickr, AOL, Livejournal, SixApart, Clickpass, and much more, including opensource frameworks too) now provide OpenID, most people already have a provider.
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