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Bug report -
Feedly will not load. I either get the standard "unable to connect" error, or I get the following -
Sorry. You just ran into a bug!
[error] failed to load the Feedly user interface because NS_ERROR_INVALID_POINTER -- Component returned failure code: 0x80004003 (NS_ERROR_INVALID_POINTER) [nsIDOMNSHTMLElement.innerHTML] [@102]
[feedly version:2.x.117 -- build: 4901]
[navigator user agent:Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9.1.4) Gecko/20091016 Firefox/3.5.4]
Please report the issue so that we can track it down. You can also try to install the latest version of feedly (in case this problem has already been fixed). Thank you!
And I've tried reinstalling the latest version but it doesn't help.
Thanks!
Sorry. You just ran into a bug!
[error] failed to load the Feedly user interface because NS_ERROR_INVALID_POINTER -- Component returned failure code: 0x80004003 (NS_ERROR_INVALID_POINTER) [nsIDOMNSHTMLElement.innerHTML] [@102]
[feedly version:2.x.117 -- build: 4901]
[navigator user agent:Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9.1.4) Gecko/20091016 Firefox/3.5.4]
Please report the issue so that we can track it down. You can also try to install the latest version of feedly (in case this problem has already been fixed). Thank you!
And I've tried reinstalling the latest version but it doesn't help.
Thanks!
I’m confused, frustrated
3
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
The best solutions from the company
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Hi Annie. It happens that the profile loading problem was cause by a power failure at our co-location provider. see http://blog.feedly.com/2009/11/03/24-... for more details. Everything should be back to normal now. sorry for the inconvenience.
The company and 1 other person say
this solves the problem
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Thanks Annie. We fixed this problem in the latest 2.x.118. Could you please re-install feedly from http://update.feedly.com/release/feed... Sorry for the inconvenience.
The company says
this solves the problem
Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?Thanks Annie. We fixed this problem in the latest 2.x.118. Could you please re-install feedly from http://update.feedly.com/release/feed... Sorry for the inconvenience.
The company says
this solves the problem
1 Comment Add a comment
This solves the problem
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Please mark this as UNsolved . . . because it is not 'solved' yet. Thanks. -
Inappropriate?No, it doesn't work STILL. I have tried that twice, including from the link in your post and it DOES NOT HELP. Sorry! -
Inappropriate?Hello - I have this problem too - reinstalled, but now I'm getting the user preferences error.
Was working fine an hour ago ;) -
Inappropriate?So, here's the error message with the latest build that I just reinstalled AGAIN -
Sorry. You just ran into a bug!
[error] failed to load the Feedly user interface because NS_ERROR_INVALID_POINTER -- Component returned failure code: 0x80004003 (NS_ERROR_INVALID_POINTER) [nsIDOMNSHTMLElement.innerHTML] [@102]
[feedly version:2.x.108 -- build: 4888]
[navigator user agent:Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.4; en-US; rv:1.9.1.4) Gecko/20091016 Firefox/3.5.4]
Please report the issue so that we can track it down. You can also try to install the latest version of feedly (in case this problem has already been fixed). Thank you! -
Inappropriate?Hi Annie. It happens that the profile loading problem was cause by a power failure at our co-location provider. see http://blog.feedly.com/2009/11/03/24-... for more details. Everything should be back to normal now. sorry for the inconvenience.
The company and 1 other person say
this solves the problem
-
Inappropriate?Ok! Thanks. It is working again. Wonderful!
EMPLOYEE
