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ENDLESS LOOP OF PROBLEM!!!
I've downloaded the firefox add on... several times. But whenever I go to Feedly.com it just tells me to download the file again.
I’m frustrated
2
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Inappropriate?Sorry for the frustration. Let's see if we can help you.
Can you please follow these instructions and let us know when things start to go wrong.
1) point your browser to http://update.feedly.com/release/feed... (this should prompt you to install/override feedly and restart the browser.
2) after restarting the browser can you please go to firefox menu > tools > add-ons and verify that the extension installed.
3) can you point your browser to http://www.feedly.com/feedly#my if you are not logged in to Google, you will be asked to first login to Google and once logged in, feedly should start to load.
If step 3 does not work, can you please take a screenshot of the firefox > tools > error console > messages tab so that we can understand more about the potential problem?
Thanks. -
Inappropriate?Thanks for the help, however it's still not working. I attached a copy of the messages from the error console. I hope this is what you need!
I’m sad
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Inappropriate?Hmm. The log says that the extension is installed correctly and it has no problem loading and interacting with the server.
Question: what do you see when you point your browser to http://www.feedly.com/feedly#my and click enter? Can you take a screenshot of this page when the browser is loaded? Can you please try to hit reload is the page is not loaded after 3-5 seconds.
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