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feedly freezing and unresponsive links
Feedly keeps oddly semi-freezing at unpredictable intervals. I can hit r to refresh, or click the refresh link, but the main links to articles don't work until I do. The articles I've attempted to read don't respond at all but then disappear as read on refreshing the browser. apologies for another erratic error - I know they're the hardest to diagnose!
(firefox 3.0.6, vista home premium, and latest version of feedly)
(firefox 3.0.6, vista home premium, and latest version of feedly)
I’m puzzled
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Inappropriate?Sorry about this. Next time you see this problem, can you please open the firefox error console (firefox menu > tools > error console) and see if an error message is generated in the error or messages tab when you click on one of those unresponsive links?
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Inappropriate?In the error console, I'm seeing:
[feedly][io] time-out POST http://s4.feedly.com/suggestions.v1/f...
Error: j.part is null
Source File: chrome://feedly/content/app/js/10101_feedly_2383.js
Line: 564
Over and over again. I'm having the same problem. If I try loading some of my feeds, I get the spinner indicating that Feedly is busy but nothing shows up. -
Inappropriate?Thank you for the heads up Al. We will look into this issue today and will keep you posted.
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Inappropriate?I'm afraid I've not got this since posting, but have had http://tinyurl.com/d593l9 again! see link for error console screenshots. -
Inappropriate?Any error messages in the firefox error console that could help us understand what could be causing the unread issue? What method do you mostly use to mark articles as read (do you manually mark them as read, do you mark pages as read or do you mark feeds as read?).
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Inappropriate?I'm just not seeing updates of my feeds. They are organized in categories in the sidebar. If I click on the category, it shows me a list of the feeds in the category and tries to update the contents of each feed (showing a spinner) and they just never appear.
This problem only started today. It worked fine all week. -
Inappropriate?Ok. One question: When you say spinner, is that a feedly loading spinner or do you see your cursor become a beach ball?
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Inappropriate?Al: one more thing: could you please log out of google and log back in please?
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Inappropriate?It's the feedly spinner.
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Inappropriate?Logging in and out of google and then re-trying Feedly seemed to resolve it.
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Inappropriate?Ok. Then I think that there are two separate issue. 1) the authentication token we are using might expire without us knowing about it and 2) some of the mark as read commands do not seem to get committed all the way through feedly, into google reader. We are looking into both issues and will try to have a patch out this evening. Thank you very much for taking the time to submit these details, they are very helpful.
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Inappropriate?Al, we just issued a patch. Can you please try http://update.feedly.com/release/feed... and let me know if you still see the problem?
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Inappropriate?Everything seems to be working for me now but it was working for me after logging into and out of google.
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Inappropriate?OK. I will mark this problem as closed. Please re-open it if you run into this problem again.
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Inappropriate?'fraid the non-responsive links are back.
More specifics:
I'm on a tag page (stuff), with multiple feeds, title and summary view. only one feed is not responding, (gizmodo) and it is only the links that are not responding. I can share and save for later using the small buttons, and other feeds are fine. If I go to the gizmodo page in feedly, the links don't work there either. if I navigate to a different page in feedly (which works fine) and return, the links that I tried to click on have disappeared. the error console after all this:
hope this helps. -
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