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[reader][0001] failed to get initial list of unread counts because [reader] failed to determine user identity.
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[reader][0001] failed to get initial list of unread counts because [reader] failed to determine user identity.
Won't start
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The company marked this problem solved.
The best solutions from the company
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we just pushed out 1.0b1.15. Please point your browser to http://update.feeddo.com/release/feed... and restart the browser after the installation. The reader][0001] should go away.
The company says
this solves the problem
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OK. We found the root cause of the problem. There seems to be a bug in firefox regarding sending cookies during HTTP requests if the "accept third party cookies is unset".
So the solution if you want to try feedly is to:
1. Go to firefox > preferences > privacy
2. Check the "Accept third party cookies"
3. Click on the feedly button on the toolbar
And everything else should work normally.
Sorry for the inconvenience. We are going dig deeper in the firefox code and see what is the best way to work around this problem.
The company and 1 other person say
this solves the problem
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Inappropriate?hmm sorry for the frustration. We are trying to determine why some users are getting this error. Could you please try this:
1) go to www.google.com
2) logout from google
3) stop the browser
4) restart the browser
5) click on the feedly button
6) you should be redirected to the google login. Login
7) if you get the same error message, go to menu > tools > error console and post the log messages. The should help us understand why this error is occuring.
Thank you,
Edwin -
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Inappropriate?OK. We found the root cause of the problem. There seems to be a bug in firefox regarding sending cookies during HTTP requests if the "accept third party cookies is unset".
So the solution if you want to try feedly is to:
1. Go to firefox > preferences > privacy
2. Check the "Accept third party cookies"
3. Click on the feedly button on the toolbar
And everything else should work normally.
Sorry for the inconvenience. We are going dig deeper in the firefox code and see what is the best way to work around this problem.
The company and 1 other person say
this solves the problem
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Inappropriate?This does not fix the problem...I have accept third party cookies set and still get the -
reader][0001] failed to get initial list of unread counts because [reader] failed to determine user identity.
I’m frustrated
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Inappropriate?we just pushed out 1.0b1.15. Please point your browser to http://update.feeddo.com/release/feed... and restart the browser after the installation. The reader][0001] should go away.
The company says
this solves the problem
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Inappropriate?Installed 1.0b1.15 and still having the same error. The problem has not been solved for me.
I’m frustrated
1 person says
this solves the problem
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Inappropriate?The new release combined with following the log and login process for google solved this issue for me. Nice product...keep up the good work.
I’m excited
1 person says
this solves the problem
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Inappropriate?Thanks for the post dbienaire. Once I logged out and logged back into google, it solved the problem for me. That was the missing piece of the puzzle for me.
I’m thankful
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Inappropriate?I've tried several times to just install feedly, and it isn't even showing up in Tools | Add-ons | Extensions.
I completely uninstalled FF 3.0 and installed it, made sure that I can accept third party cookies, and still can't see feedly in add-ons or the feedly button in the toolbar.
Please help.
EMPLOYEE
