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In need fo detailed call statements. PSE HELP
How does one go about getting a detailed statement inc. calls made and rec'vd. Am on FIDO
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Inappropriate?Detailed call statements are included free of charge with most plans and are sent to you every month.
However, the phone numbers of incoming calls are not displayed on the invoice in accordance with the Canadian Telecommunications policy.
Which plan do you have?
I’m zen
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Inappropriate?Is it true that one can view the details of my account, on line, during the billing cycle? i have subscribed to on-line billing to save paper and the Fido charge for the paper bill.
New sbscriber -
Inappropriate?Unfortunately, it's not true.
The online billing service delivers your regular invoice online instead of being sent on paper. However, real-time information of the current month is not available at this time.
We are always improving the self-service functionalities of fido.ca and this is one of the feature we are looking at. We are not however able to confirm when and if it will become available.
In the mean time, your plan might include the Minute Tracker service, which will send you reminders by text message when you reach 75% and 100% of your minutes.
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