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WHY IS FIDO RIPPING ME OFF?
After signing up a month ago for a $25/mnth data plan....Iget my bill and all of sudden they are charging me with a $7/mnth "line activation fee"...no mention in the signed agreement I have with them.....sent a complaint to better business bureau...let you know how it works out....any one else with same prob????
I’m PSD
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The company marked this problem solved.
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Inappropriate?Hello,
When you activate a data plan without a voice plan, such as when you purchase a 3G Mobile Internet Stick, there is indeed an additional $7 line activation fee on top of the data plan.
You can see on our 3G Mobile Internet Stick webpage that the 500 MB data plan is at $32 ($25 + $7 line activation fee):
http://www.fido.ca/web/content/intern...
The store representative should have properly informed you of the complete details of the plan, and I apologize if it wasn't the case.
If you would like to discuss the issue further, I invite you to send me your name, account number and daytime contact number at info@fidomobile.ca, quoting issue GS005, and I will have someone calling you back.
The company says
this solves the problem
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Inappropriate?I was informed that this situation was resolved to your satisfaction, therefore I will be closing this case.
Thank you!
I’m happy
1 person says
this solves the problem
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EMPLOYEE
