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After log in, get kicked back out to login page
Can't log in. Let's me log in, but then kicks me right out again to login screen. Resetting password didn't help. Upgrading Flash didn't work. Used to be able to log in, and still get a daily report.
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Inappropriate?We've seen this with one other user. From what we've been able to tell, it has to do with browser settings. If could, please send an email to support@filtrbox.com with your browser settings.
If you are using IE, please tell us what your security level for the internet zone is. Also knowing what version of IE you're on is important.
If you are using firefox, you can easily export these by going to your address bar and typing 'about:config' and hitting enter (you may get a message warning you to not change these settings, just hit 'ok' as you're just going to be saving them). Once you see the settings, go to File and click Save Page As and send us that file.
If you are using Chrome, there is a similar export, reached by typing about:stats and about:version. Sending us an export of those files would be appreciated.
Finally, if you are using Safari, please open up your preferences and list the settings on your security tab.
We'll work with you and figure out what is going on. Thank you for providing the feedback to us.
Ryan
