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FILTRs are not saved
I have just signed up for an account but I am experiencing the following problems:
The flash interface is not working at all on my Firefox, when I log in, the next screen is just blank
On IE6 I can get into the interface, however, I cannot save Filtrs. I can search for filtrs but they are not saved at all.
The flash interface is not working at all on my Firefox, when I log in, the next screen is just blank
On IE6 I can get into the interface, however, I cannot save Filtrs. I can search for filtrs but they are not saved at all.
I’m frustrated
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Inappropriate?Hi Christine,
Thank you for reaching out with your issue. This sounds like a you may have an issue with your version of Flash. Filtrbox requires Flash 9 to work properly. If you are seeing a blank screen when you try to log in, this is probably why.
You can verify your version of Adobe Flash by right-clicking on the blank screen and selecting "About Adobe Flash Player" or directly on this page: http://www.adobe.com/software/flash/a...
If you need to upgrade to Flash 9, follow this link:
http://get.adobe.com/flashplayer/
Please feel free to contact me directly at patrick@filtrbox.com if this doesn't resolve the issue and we can troubleshoot it further.
Best,
Patrick
EMPLOYEE
