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Firstgiving Personal Fundraising page

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donations are being erased from my page

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BethP, Employee, replied on January 23, 2009 17:27

The reason this happens is that the credit card used to make the donation was declined. Firstgiving has alerted the donor via a "Problem with Your Online Donation" e-mail.

The e-mail encouraged your donor to check with his/her credit card company to clear up any issue & then return to your fundraising page to re-donate.

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