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Registration Code Nightmare!
Registration code - I have tried many, many times this morning to enter my registration code and continue to receive an error message entitled "Incorrect registration key entered." I entered it manually and also copied from notepad, no luck, very frustrating. I am waiting for an email from support@firstgiving.com This is going to be a real turn off for my team members who need to use the same code to create their own fund raising pages. HELP!
I’m frustrated!!!!!!!!!!!!!!!!!!!!!!
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Inappropriate?Kathy,
You are registered for the event and have created your page. If you were receiving an error then there was a reason for the error, and I do not know from reading your e-mail above where you were entering the code, but it appears that everything has been done successfully and you are ready to fundraise for the Jennifer S Fallick Cancer Support Center. I see that you also stated you were waiting for an answer from support. Please note that all e-mails are answered by Firstgiving with 1 business day. Your e-mails came in over the long holiday weekend and have been answered now that we are back in the office.
Thank you
EMPLOYEE
