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Can't add my Picasa account to Flock
When I try to add my Picasa account via the Accounts and Services bar, the link works, and I can log in and get the typical "log out and log back in" message, but no matter how many times I repeat the process, my Picasa account isn't added.
I’m frustrated
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Inappropriate?Hi,
1) When the "log out and log back in" message bar appears, what happens when you log out? Does the same message bar re-appear?
2) Are you also using a different Gmail account at the same time? For ex, you're logged in to Gmail using "account A" but trying to login to Picasa using "account B"?
3) Which version of Flock are you currently using?
4) Could you please:
- type "about:webdetective" in the URL bar (without the quotes),
- press ENTER,
- copy the line of text that includes "Picasa" and paste it here? It should look similar to this:
picasa: $Id: picasa.xml 19961 2008-08-25 21:05:29Z richard $
5) Could you also please:
- forget your Picasa and Gmail (if any) account(s) from the Accounts and Services sidebar
- clear any Picasa and Gmail cookies
- restart the browser
- log back in to Picasa
Would that resolve your issue?
Thanks,
Sophie
EMPLOYEE
