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Facebook login broken - fix in progress
Facebook's addition of the "personalized url" option has broken the integration with Facebook in Flock's People Sidebar for some folks.
We've been hard at work on a fix since last night and tentatively hope to have it out to you by Monday. We'll keep you informed on this thread in the meantime.
Thanks for your patience,
Evan Hamilton
Flock Community Ambassador
evan at flock dot com
We've been hard at work on a fix since last night and tentatively hope to have it out to you by Monday. We'll keep you informed on this thread in the meantime.
Thanks for your patience,
Evan Hamilton
Flock Community Ambassador
evan at flock dot com
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Inappropriate?Hi, I am still having a long standing issue in that I have the people sidebar up with both twitter and facebook. Twitter is fine but facebook works for a day showing updates and then stops. If I logout and log back in then it starts working again. I have tried forcing the service updates but nothing seems to fix it. Any ideas?
1 Comment
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Hey Citizen,
Sorry to hear about the issue. What do you mean by "stops showing updates"? Do your friends disappear, or them simply stop updating with new status updates?
Evan Hamilton
Flock Community Ambassador
evan at flock dot com -
Inappropriate?All previous updates are in there but no new status updates appear. I have facebook open on one of my tabs and it shows new posts when i refresh it so i am still logged into facebook. Only the people sidebar stops updating.
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Inappropriate?Hey Citizen,
This is, unfortunately, a known issue. We're not entirely sure why it happens...sometimes it has to do with putting your computer to sleep, sometimes it's not that. We're continuing to investigate and will hopefully have this fixed in a later version.
The short-term solution is to close and re-open the sidebar - that should kick it back into gear. If that doesn't work, you may want to try forgetting your accounts in the Accounts&Services Sidebar and then logging back in.
Evan Hamilton
Flock Community Ambassador
evan at flock dot com -
Inappropriate?Everything was fine, now my People Window is empty; services are not listed, just the Flock Tutorial, Accounts and Services window is empty and my feeds are gone. 2.5 on OSX 10.5.7
I’m confused
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I should add, I did do the fi when FB added usernames, and all has been well. Now when I do the 'force service update', it just says 'starting service update'.
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@Katherine,
Could you please follow Justin's suggestion about renaming the "flock-data.sqlite" file in this thread:
http://getsatisfaction.com/flock/topi...
Thanks,
Sophie -
Katherine -
I have the same OS and Flock version as you. I followed Karl-Petter Åkesson's steps found in Justin's thread (listed in previous comment), and my problem was solved. I now make a copy of my database (flock-data.sqlite) for backup once a week or so - just in case. Also - I updated my facebook account with a unique url as well.
At any rate - things are ok with me and flock right now.
j -
Inappropriate?jeremiahjobe-
I did that too, I didn't get it right, but I just replaced it with the new one and it works great now! Thanks! -
Inappropriate?some services in the sidebar are not working. in fact, i actually reported a problem (see link). i hope maybe you could look into the problem. thanks for your time. Love the product, using it right now =)
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Inappropriate?some services in the sidebar are not working. in fact, i actually reported a problem (see link). i hope maybe you could look into the problem. thanks for your time. Love the product, using it right now =)
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Inappropriate?Hi
Also experiencing problems with my sidebar and people accounts. Is it any closer to be resolved.1 Comment Add a comment
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@helenotway,
The Facebook issue has already been resolved.
Could you please tell us what exactly is not working for you? What types of problems are you seeing?
Also, which version of Flock are you currently using?
Thanks,
Sophie -
Inappropriate?Hello Sophie,
It is more than Facebook. No accounts or services are available, including Twitter, Flickr, etc. The Accounts and Services comes up empty. When I click the People icon only the following info comes up,
Also the Media Bar cannot find any accounts, public or my own. It just continues to search without finding anything.
Hope this information helps. I have just upgraded to Version 2.5 US.
Helen
I’m frustrated
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@helenotway,
Thank you for the screenshots. Those are very helpful.
It looks like the issue you're experiencing is not related to the Facebook one, and that you're rather seeing this:
http://getsatisfaction.com/flock/topi...
Hence, I'd suggest to follow Justin's suggestion about renaming the "flock-data.sqlite" file. If you feel uncomfortable about it, you could always export your bookmarks and RSS feeds or backup your profile first (http://flock.com/faq).
Thanks,
Sophie -
1 Comment Add a comment
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Hey rowanrook,
Which version of Flock are you using? What happens exactly when you try to log into Facebook?
Evan Hamilton
Flock Community Ambassador
evan at flock dot com
