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flock 2 crashing when launched
just upgraded to flock 2..it freezes up right when it launches and windows closes the program..anyone else having this problem??
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Inappropriate?Hi Amy,
Here are some things you can do to alleviate the most common causes of crashes:
First locate your profile folder and delete the folder inside called "lucene".
If that doesn't fix the problem, then try running Flock in safe mode. If Flock runs ok in safe mode, that means you probably have an add-on installed that is causing the crash. Try disabling all your extensions and then re-enabling them one by one to see which one is causing the problem.
Hope that helps, but let us know if you continue to have problems.
Regards,
--Chris -
Inappropriate?i located and deleted (lucene), it fixed the crashing problem, but now all my favorites are gone ,but all the passwords to them are still here..please tell me there is a way to get my favorites back...
I’m confused
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Inappropriate?I might be able to help you if you send me your profile? Would it be possible to briefly restore the Lucene folder before you send it to me?
Please compress(zip) this folder (after closing Flock) and upload it at http://www.yousendit.com to performance@flock.com
If you have any questions feel free to email me at Bruno at flock dot com.
Bruno Calvignac
Senior Software Engineer2 Comments
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This answers the question
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Profile?? please tell me the exact info you need and step by step how to get it to you...thanks -
I am using ( vista home edition) if this helps..
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Inappropriate?Your profile is stored in C:\Users\[your login profile name]\AppData\Roaming\Flock\Browser\Profile
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this answers the question
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Inappropriate?My version of 2.0.3 continues to crash. I tried un-installing, re-installing, then rebooting. I tried system restore, but my computer won't restore. I tried posting on this forum using Internet explorer, and I couldn't. I looked for a phone number to call. None. I looked for an email. None.
What should I do? I hate forums. I never have any idea when they're answered. I just want to log in to flock, because it's a great browser WHEN IT'S WORKING.
I couldn't send my messages through an Internet Explorer browser. I had to download another browser -- google -- just to send this message.
I also tried that one suggestion of deleting files, but the path given wasn't correct. I searched my system and couldn't find a file named lucene. HELP ME
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Inappropriate?Hi Tim,
Sorry to hear you're having troubles. First, what operating system are you on? Knowing that will help us recommend some steps to prevent Flock from crashing for you.
Regards,
--Chris
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