Get Satisfaction is your connection to the community of people who use your products and services. It’s a unique way to create a transparent, free-flowing dialogue between you and your customers. Make it your entry point into the conversation and transform your customer service from a cost center into an engine for building culture and creating evangelists.
- Create and retain passionate users
- Get users involved in improving your products and services
- Reduce customer churn and repetitive support tasks
Get Going. Here's How.
Start simple.
Link with a badge
Announce your participation on Get Satisfaction with a badge on your Web site or blog.
Sandy did it.
Check Off did it.
Lookery did, too.
Download our badges and get the one that's right for you.
Work up to widgets.
Integrate with a widget
Put a widget on your support page, and move away from the tedious task of email support (and the spam that comes with it).
Get your widgets »
Want examples?
Timbuk2 did it with the Topic Search widget.
GoPlan did it with the Live Topic widget.
Full blown integration.
Keep Users on Your Site
Love the idea behind Get Satisfaction but don't want users leaving your site? Our API offers all the functionality of Get Satisfaction directly on your site or application. It's a fully customizable customer community that's easy to access and open to all kinds of possibilities.
Sign up for the API