2005 Mountaineer Peeling Paint Problem

I have a 2005 Mountaineer with 20,000 miles and garage kept and now have paint peeling from my roof which should be no surprise to Ford considering all the complaints I have found on the internet.

I brought it back to my dealer, who made it seem as if he never heard of the problem before and sent me over to Ford Customer Care (in this case it was Ford Customer Doesn't Care).

I called customer care and after they kept me on hold, came back and told me it was out of warranty and they would do nothing at all. I then took it to my body shop who told me it was a factory error and if you look at the undercoat you can see there is no real primer and the surface is shinny so the paint won't stick. To repair the roof would cost $800 because they would have to strip all the paint down to the metal, prime if properly and then repaint it.

He did warn me that this can happen on other parts of the vehicle as well. From what I see on the internet this is the case with many.

Do we need to write to our congressman to let them know that Ford does not deserve any of our tax money to bail them out, when they make such a shoddy product. They obviously know it is an issue and has turned their back on all of us.

I understand they are not going to recall the vehicles because it is not a safety issue, so that means the hundreds of thousands of vehicles they put out over the years with this problem will end up as junk because the consumer won't be able to sell them or repair them.

Shame on you, how can a company like Ford not know how to paint a car after all these years? How can you turn people down that are now stuck with these defective vehicles and will never buy an American made car again. Wonder why your business is in the toilet, ever hear of word of mouth advertising or customer satisfaction. How many lost sales will you have from your inability to paint a car properly? Unbelievable, and yet these automotive executives can fly in a corporate jet and get paid millions of dollars each year and not fix a simple problem like making the paint stick to the vehicle. Only in America can this happen.