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Any good Ford service centers in the South Bay?

I've had a hard time finding a good Ford service center. I've had some Fords, and the good spot I found (on Stevens Creek) closed the other year. I checked out online feedback, such as Yelp, and pretty much all of the (four) Ford service centers in the south bay got sucky feedback. I contacted Ford and got a worrisome reaction - they seem to need all my personal details before even responding directly.
 
silly I’m concerned
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