i want my car, an i want it in the time that they promise

I'm not sure what a 'blue sheet' is but I’m assuming you're talking about a service visit. Each dealership is independently owned and they are responsible for providing quality service. I would recommend that you speak to the dealership's service manager and then the owner/managing partner of the dealership if you feel you are not being treated properly by their service department. If you still are not satisfied, please contact the Ford Customer Relations Center. The contact information in the USA can be found here: http://www.ford.com/owner-services/cu...