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"An unknown synchronisation error has occurred"
Occasionally, I am getting an error which leaves me with an inability to sync. I use Xmarks on 2 PCs, a desktop and laptop. On both machines, I have Xmarks for both Firefox (my primary browser at v3.0.10) and for IE (IE7). Both PCs are XP. On the Desktop PC, I also sync my Windows mobile phone through Activesync (Windows Mobile 6). The only way I can get round this is to either download or upload, doing a full overwrite.
The problem seems to occur (not every time) when I sync my mobile to the desktop. On the times when I don't sync my phone for a prolonged period, I don't seem to get the error. Last night I synched my phone, shut down etc. When I came back today, the error is on the screen.
[2009-05-11 19:08:29] ------ Xmarks/3.1.1 (/Places) starting sync with sync.xmarks.com ------
[2009-05-11 19:08:29] Using Baseline Cache.
[2009-05-11 19:08:29] >>> POST http://sync.xmarks.com/sync/bookmarks...
[2009-05-11 19:08:29] >>> Body is: {"baserev":518,"manual":true,"retry":3,"log":{"mid":"frmfyk09","serp":3,"ssEnabled":true}}
[2009-05-11 19:08:36] >>> Callback ({blah blah blah - removed for compactness!
[2009-05-11 19:08:36] Returned error: Synchronization error(4)
[2009-05-11 19:08:36] Will retry at Mon May 11 2009 21:08:47 GMT+0100 (GMT Standard Time)
It just says "Problem Synching, Synchronisation error, an unknown synchronisation error has occurred" on the Xmarks Setting/Status Screen
The problem seems to occur (not every time) when I sync my mobile to the desktop. On the times when I don't sync my phone for a prolonged period, I don't seem to get the error. Last night I synched my phone, shut down etc. When I came back today, the error is on the screen.
[2009-05-11 19:08:29] ------ Xmarks/3.1.1 (/Places) starting sync with sync.xmarks.com ------
[2009-05-11 19:08:29] Using Baseline Cache.
[2009-05-11 19:08:29] >>> POST http://sync.xmarks.com/sync/bookmarks...
[2009-05-11 19:08:29] >>> Body is: {"baserev":518,"manual":true,"retry":3,"log":{"mid":"frmfyk09","serp":3,"ssEnabled":true}}
[2009-05-11 19:08:36] >>> Callback ({blah blah blah - removed for compactness!
[2009-05-11 19:08:36] Returned error: Synchronization error(4)
[2009-05-11 19:08:36] Will retry at Mon May 11 2009 21:08:47 GMT+0100 (GMT Standard Time)
It just says "Problem Synching, Synchronisation error, an unknown synchronisation error has occurred" on the Xmarks Setting/Status Screen
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Inappropriate?Hey StuC,
I apologize for the delayed response. Thanks for the details in your post, but unfortunately the "Callback ({blah blah blah)" area of your logfile is an important piece of the puzzle. If you can post the logfile again, that would be greatly appreciated!
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This answers the question
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Hey, what happened to my comment? I deleted a double post and now are both gone.
Anyway, I have the same problem as StuC. Two PCs, one works fine, the other throw everytime a unknown error. This are the last lines of my error log:
[2009-07-24 16:19:29] >>> Sync: Executing delmoveout(local) on ({action:"delete", nid:"fx7o5zls-5", args:(void 0), deleted:["fx7o5zls-5", "fx7o5zls-22", "fx7o5zls-a0", "fx7o5zls-a1", "fx7o5zls-a2", "fx7o5zls-a3", "fx7o5zls-a4"]}) vs. ({action:"move", nid:"fx7o5zls-5", args:{pnid:"fx87tlmg-0", bnid:null}})
[2009-07-24 16:19:29] Synchronization failed. Error is (new Error("NearestAncestor failed accessing fx87tlmg-0", "chrome://foxmarks/content/foxmarks-core.js", 801))
[2009-07-24 16:19:29] Returned error: Fehler beim Synchronisieren(4)
[2009-07-24 16:19:29] Will retry at Sat Jul 25 2009 00:19:42 GMT+0200
The complete log is 2.1MB large. If you need it complete i can send it as email. Any help is appreciated.
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