Loading Profile...
"Foxmarks has detected that you cleared your passwords."
I'm having a little trouble with Foxmarks' password sync. It seems that my home desktop will have no trouble remembering and syncing passwords; however, when I log in on either my personal or work notebook, I get a "Foxmarks has detected that you cleared your passwords" warning. Any ideas on why this is happening?
Unchecking "saved passwords" in Clear Private Data doesn't seem to make any difference, but I'll double-check this too.
Thanks!
Unchecking "saved passwords" in Clear Private Data doesn't seem to make any difference, but I'll double-check this too.
Thanks!
I’m frustrated
6
people have this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
-
Inappropriate?in the privacy settings of firefox you might have checked clear private data and in the settings menu of it also saved passwords
leading to the deletion of passwords on shutdown -
Inappropriate?Curious, we've not seen this before. My initial guess is that your password stores might have become corrupted somehow, but it might be something more benign (especially since it's happening on more than one computer, if I understand correctly).
It sounds like you've already tried ratchet freak's suggestion--have you tried disabling the "Always clear my private data" option, then restart Firefox, and see if the same behavior triggers again? If it's related to that feature, then I would think it wouldn't trigger then, and would trigger if you re-enabled it and restarted Firefox. -
Inappropriate?Hi ratchet freak, Eric, thanks for all your suggestions.
I can confirm now that all three PCs that I use Foxmarks with are typically set such that:
Tools > Options > Privacy tab > Always clear my private data when I close Firefox -- CHECKED
Settings for the above: Saved Passwords and Cookies -- UNCHECKED Everything else in the "Clear Private Data" is checked.
So, theoretically, my cookies and saved passwords are not being deleted when I shut down Firefox.
On my home desktop and work laptop, there is no problem. On my personal laptop, I am still getting the same warning: "Foxmarks: No Passwords detected."
Per your suggestions, I disabled the "Clear private data on exit" option and restarted Firefox (upon closing, Foxmarks again complained about the lack of passwords, and I canceled out of the sync operation).
I still get the same warning, so that wasn't the issue.
I've already tried uninstalling and reinstalling the Foxmarks plugin to no avail.
Any thoughts?
I’m sad
-
Inappropriate?you could try to
1. disable password sync on all comps
2. delete the passwords from the server when disabling the last comp (make sure at least one comp still has the passwords)
3. enable password sync on 1 comp where you have the passwords and do the upload (should work fine)
4. enable password sync on the next comp
5. shutdown and restart FF on the comp you just enabled password sync on to see if foxmarks has any issues
6. repeat 4&5 for each comp
I think this should solve any problems not related to corruption of one of the FF profiles -
Inappropriate?A little less scorched-earth than ratchet freak's suggestion, I'd encourage you to try a new Firefox profile on the computer you're having the problem on. I strongly suspect you just have a corrupted password store on that Firefox profile, so a new profile would probably not have the same issue.
Instructions for creating a new profile:
http://support.mozilla.com/en-US/kb/B...
Instructions for clearing out just the password data in the profile can be found here:
http://getsatisfaction.com/foxmarks/t... -
Inappropriate?Eric,
I think the day before you posted your reply, I just nuked my FF3 installation and reinstalled from scratch; everything works perfectly now. You're probably right about the corrupted password store.
I'm not quite certain how that happened, to be honest, as it was initially a fresh install to begin with, but software does funny things sometimes. :)
I am curious about the process that checks for this issue; maybe for the next update to Foxmarks, the dev team would consider a fourth option for the user: restore passwords from the server? Or would that not work? I can't recall if Foxmarks stores the passwords on the server, or locally.
At any rate, thank you both for your help!
I’m thankful
-
Inappropriate?Great to hear it's working again for you!
We're also not quite sure what's causing password store corruption--we've had no luck replicating it on our end, so we haven't been able to build anything into Foxmarks that handles that behavior. Once the store gets into that state, though, it seems like none of the Firefox password API's work, so I'm not sure Foxmarks would be able to recover from that case even with a download. -
Inappropriate?I have examined my privacy settings on both my laptop and my desktop. Neither were set to clear private data on exit and I never did select to do this when either FF was open.
The desktop FF3 is a fresh installation and I synched bookmarks and passwords then got the "you have cleared passwords" on the desktop FF.
I will try the new profile suggestion but looks like a bug to me.
regards,
Beemer2
1 Comment
Add a comment
This answers the question
-
That is strange, yes, but it's not clear where the bug might be--can you replicate this consistently? -
Inappropriate?Was this ever determined to be a bug?
Same issue here with my computer: Same scenario -- works fine on one computer, but other computers the "cleared passwords" notice pops up for me.
I suppose I can remove FF3 and re-install entirely if you think this would be advised?
Thanks. Will1 Comment Add a comment
This answers the question
-
meddie: It's not clear whether this is a problem in Firefox or somewhere else. If you're eager to try scorching things to get a solution, I'd suggest starting with a fresh Firefox profile folder to see if that helps at all:
http://support.mozilla.com/en-US/kb/B... -
Inappropriate?This did help... But even after I start a new profile, I still keep getting the "Xmarks has detected that you cleared your passwords" thing... 6th time it happened -.-
I’m frustrated
EMPLOYEE
