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Firefox synchronizes but sync window doesn't close/stop

When I synchronize to the server from Firefox 3.5, it seems that what's on the server gets brought into Firefox, but I have to eventually cancel the synchronization window because it keeps on going endlessly without stopping by itself.
 
sad I’m feeling a little bit of ugh
Inappropriate?
4 people have this question

  • Inappropriate?
    Hey Dan,

    Can you post the last 10 lines or so of your logfile? That would help me out a lot. To open your logfile go here:

    Firefox->Tools->Xmarks->Xmarks Settings->Advanced->Show Logfile

    Thanks
  • Dan
    Inappropriate?
    This is from my Mac. I'm getting the same problem with Firefox on my PC. And also having problems with Safari on my Mac too. Xmarks seems buggy.

    [2009-07-08 10:32:14] lcs = 45 scs = 1886
    [2009-07-08 10:32:14] >>> Sync: Executing transit(server) on ({action:"insert", nid:"fbm:n#1246948039359", args:{ntype:"folder", pnid:"ROOT", name:"Startups", created:1246948476, modified:1246948929, bnid:"oILpO1"}}) vs. ({action:"insert", nid:"XLV9p1", args:{ntype:"folder", name:"Software programmers", pnid:"ROOT", bnid:"oILpO1"}})
    [2009-07-08 10:32:14] >>> Sync: Executing drop(both) on ({action:"insert", nid:"fbm:n#1246948039359", args:{ntype:"folder", pnid:"ROOT", name:"Startups", created:1246948476, modified:1246948929, bnid:"oILpO1"}}) vs. ({action:"insert", nid:"fbm:n#1246948039359", args:{ntype:"folder", description:"", created:1246948476, name:"Startups", pnid:"ROOT", modified:1246948492, bnid:"oILpO1"}})
    [2009-07-08 10:32:18] >>> Sync: Executing overwrite(server) on ({action:"insert", nid:"fbm:n#1246948039353", args:{ntype:"folder", pnid:"ROOT", name:"Web Development Testing", created:1246948174, modified:1246948185, bnid:"fwu5lznz-2b"}}) vs. ({action:"insert", nid:"fbm:n#1246948039353", args:{ntype:"folder", description:"", created:1246948174, name:"Web Development Testing", pnid:"yEV9p1", modified:1246948185, bnid:null}})
    [2009-07-08 10:32:18] >>> Sync: Executing nextsib(local) on ({action:"insert", nid:"fbm:n#1246948039353", args:{ntype:"folder", pnid:"ROOT", name:"Web Development Testing", created:1246948174, modified:1246948185, bnid:"fwu5lznz-2b"}}) vs. ({action:"delete", nid:"fwu5lznz-2b", args:(void 0), deleted:["fwu5lznz-2b"]})
    [2009-07-08 10:32:18] Synchronization failed. Error is (new TypeError("lc is undefined", "chrome://foxmarks/content/foxmarks-core.js", 397))
    [2009-07-08 10:32:18] Returned error: Synchronization error(4)
    [2009-07-08 10:32:18] Will retry at Wed Jul 08 2009 10:47:24 GMT-0700 (PST)
     
    sad
  • Inappropriate?
    Hey Dan,

    Thanks for the update. Can you try a manual download? It is here:

    Firefox->Tools->Xmarks->Xmarks Settings->Advanced->Download.

    Let me know if that clears things up for you.

    Thanks
  • Dan
    Inappropriate?
    I tried the manual download and it worked in terms of pulling in the bookmarks, but it didn't work in a smooth way because it never stopped on it's own (I had to click "cancel") and furthermore the settings main window kept tellling me my password was wrong even though it wasn't.
  • Inappropriate?
    Hey Dan,

    Thanks for the update. I'd suggest creating a new Firefox profile and starting fresh. Directions are listed here:

    http://support.mozilla.com/en-US/kb/M...

    After installing Xmarks, you should be back up and running. Let me know if you have any additional questions.

    Thanks
  • Dan
    Inappropriate?
    Why would that happen not only on both Firefox on my PC and Firefox on my Mac but also now Safari on my Mac? See below re the latter:

    2009-07-08 21:57:51 -0700: Info: Received new auth token; refreshing
    2009-07-08 21:57:51 -0700: Debug: _getRemoteChangeset
    2009-07-08 21:57:51 -0700: Info: ------ Starting sync (version 1.2.0 username [deleted by Dan]) ------
    2009-07-08 21:57:51 -0700: Debug: syncStartedCallback
    2009-07-08 21:57:51 -0700: Debug: SyncData init
    2009-07-08 21:57:51 -0700: Info: Starting sync
    2009-07-08 21:57:52 -0700: Debug: XmarksSync: Preferred sync mode=1
    2009-07-08 21:57:52 -0700: Debug: XmarksSync: Preferred sync mode=1
    2009-07-08 21:57:52 -0700: Debug: getRemoteChangesCallback
    2009-07-08 21:57:52 -0700: Info: Getting changes from server
    2009-07-08 21:57:52 -0700: Debug: _getRemoteChangesetAndQueueLocally
    2009-07-08 21:57:52 -0700: Debug: _getRemoteChangeset
    2009-07-08 21:57:52 -0700: Info: Local toprev 175; server toprev 555
    2009-07-08 21:57:52 -0700: Debug: _translateXmarksChangesetEnqueueAppleChanges
    2009-07-08 21:57:52 -0700: Debug: SyncData loadData
    2009-07-08 21:57:52 -0700: Debug: ChangesetTranslator _calculate
    2009-07-08 21:57:52 -0700: Debug: _generateWorkingTree
    2009-07-08 21:57:52 -0700: Debug: _applyInsert
    2009-07-08 21:57:52 -0700: Debug: {'action': 'insert', 'args': {'pnid': 'ROOT', 'ntype': 'folder', 'description': '', 'name': '[New Folder]', 'created': 1246948088}, 'nid': 'fbm:n#1246948039351'}
    2009-07-08 21:57:52 -0700: Debug: _applyUpdate
    2009-07-08 21:57:52 -0700: Debug: {'action': 'update', 'args': {'name': 'Virus', 'modified': 1246948091}, 'nid': 'fbm:n#1246948039351'}
    2009-07-08 21:57:52 -0700: Debug: _applyMove
    2009-07-08 21:57:52 -0700: Debug: {'action': 'move', 'args': {'pnid': 'zILpO1'}, 'nid': 'fbm:n#1246948039351'}
    2009-07-08 21:57:52 -0700: Debug: _applyUpdate
    2009-07-08 21:57:52 -0700: Debug: {'action': 'update', 'args': {'modified': 1246948100}, 'nid': 'zILpO1'}
    2009-07-08 21:57:52 -0700: Debug: _applyReorder
    2009-07-08 21:57:52 -0700: Debug: {'action': 'reorder', 'args': {'bnid': 'fbm:n#1246948039351'}, 'nid': 'kHLpO1'}
    2009-07-08 21:57:52 -0700: Debug: _applyUpdate
    2009-07-08 21:57:52 -0700: Debug: {'action': 'update', 'args': {'modified': 1246948105}, 'nid': 'zILpO1'}
    2009-07-08 21:57:52 -0700: Debug: _applyMove
    2009-07-08 21:57:52 -0700: Debug: {'action': 'move', 'args': {'pnid': 'fbm:n#1246948039351'}, 'nid': 'kHLpO1'}
    2009-07-08 21:57:52 -0700: Debug: _applyUpdate
    2009-07-08 21:57:52 -0700: Debug: {'action': 'update', 'args': {'modified': 1246948108}, 'nid': 'fbm:n#1246948039351'}
    2009-07-08 21:57:52 -0700: Debug: _applyInsert
    2009-07-08 21:57:52 -0700: Debug: {'action': 'insert', 'args': {'pnid': 'ROOT', 'ntype': 'folder', 'description': '', 'name': '[New Folder]', 'created': 1246948118}, 'nid': 'fbm:n#1246948039352'}
    2009-07-08 21:57:52 -0700: Debug: _applyUpdate
    2009-07-08 21:57:52 -0700: Debug: {'action': 'update', 'args': {'name': 'Domains', 'modified': 1246948121}, 'nid': 'fbm:n#1246948039352'}
    2009-07-08 21:57:52 -0700: Debug: _applyMove
    2009-07-08 21:57:52 -0700: Debug: {'action': 'move', 'args': {'pnid': 'zILpO1'}, 'nid': 'fbm:n#1246948039352'}
    2009-07-08 21:57:52 -0700: Debug: _applyUpdate
    2009-07-08 21:57:52 -0700: Debug: {'action': 'update', 'args': {'modified': 1246948130}, 'nid': 'zILpO1'}
    2009-07-08 21:57:52 -0700: Debug: _applyMove
    2009-07-08 21:57:52 -0700: Debug: {'action': 'move', 'args': {'pnid': 'fbm:n#1246948039352'}, 'nid': 'fwu6hc17-0'}
    2009-07-08 21:57:52 -0700: Debug: _applyUpdate
    2009-07-08 21:57:52 -0700: Debug: {'action': 'update', 'args': {'modified': 1246948135}, 'nid': 'fbm:n#1246948039352'}
    2009-07-08 21:57:52 -0700: Debug: _applyReorder
    2009-07-08 21:57:52 -0700: Debug: {'action': 'reorder', 'args': {'bnid': 'fbm:n#1246947910920'}, 'nid': 'fbm:n#1246948039352'}
    2009-07-08 21:57:52 -0700: Error: Error in ChangesetTranslator ValueError('list.remove(x): x not in list',)
    2009-07-08 21:57:52 -0700: Debug: Finished getRemoteChangesCallback
    2009-07-08 21:57:52 -0700: Debug: sessionDriverDidCancelSession
    2009-07-08 21:57:52 -0700: Error: syncCancelledCallback
    2009-07-08 21:57:52 -0700: Info: Sync failed unexpectedly; please see log file.
    2009-07-08 21:57:52 -0700: Info: Detected Apple bookmark sync by: com.foxmarks.Foxmarks for Safari, com.apple.Safari
    2009-07-08 21:57:52 -0700: Debug: {
    ISyncPlanClientIdentifiers = (
    "com.foxmarks.Foxmarks for Safari",
    "com.apple.Safari"
    );
    ISyncPlanDataclassNames = (
    "com.apple.Bookmarks"
    );
    ISyncPlanEntityNames = (
    "com.apple.bookmarks.Folder",
    "com.apple.bookmarks.Bookmark"
    );
    ISyncPlanIdentifier = "87EB702D-0F73-4654-8101-98B3AF3630E5";
    ISyncPlanStatus = Finished;
    ISyncPlanTimestamp = 2009-07-08 21:57:52 -0700;
    }
    2009-07-08 21:57:52 -0700: Info: Ignore event - more than one client
    2009-07-08 21:57:52 -0700: Debug: SyncData clearQueuedChanges
    2009-07-08 21:57:52 -0700: Debug: SyncData loadData
    2009-07-08 21:57:52 -0700: Error: Unable to get server changes
    2009-07-08 21:57:53 -0700: Debug: Releasing sync engine
    2009-07-08 21:57:53 -0700: Debug: SyncData dealloc
  • Dan
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