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Setup Wizard Failed to connect
I get a "Failed to Connect" error when the setup wizard runs. I am behind a firewall, but I can browse to login.xmarks.com, log in manually, etc w/o problems.
Any ideas? Thanks!
Greg
Any ideas? Thanks!
Greg
I’m sad
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Inappropriate?Hey Greg,
Can you try and change the Encryption settings in our Advanced settings window? You can do so by:
Firefox->Tools->Xmarks->Xmarks Settings->Advanced Tab->Connection Security->No Encryption
Press Ok to make sure that change is saved, and then run the setup wizard again. You can do so by: Firefox->Tools->Xmarks->Xmarks Settings->Status Tab->Run Setup Wizard.
Let me know how that goes!
Thanks -
Inappropriate?Nope. I turned off encryption as shown above but get the same error.
Greg -
Inappropriate?Hey Greg,
Thanks for the update. Can you copy and paste the error message out of your logfile? 5 lines above and below the error message will suffice. It'll most likely be on the very bottom of your logfile. To access it, go here:
Firefox->Tools->Xmarks->Xmarks Settings->Advanced Tab->Show log file
Thanks!
EMPLOYEE
